Hello, UHA Member! How Can We Help?

ENROLL/RENEW COVERAGE

Find out if you’re eligible for the Oregon Health Plan and enroll here.

BENEFITS & RIGHTS

View information on your benefits and rights as a UHA Member.

SERVICES, PROGRAMS, & FORMS

View UHA's services and programs for all your healthcare needs. Find important forms here.

MEMBER NEWSLETTER

Keep updated on the latest news from UHA,

GET A RIDE

Get a ride to and from covered services at no cost to you.

FIND A PROVIDER

Looking for a doctor, nurse practitioner or physician assistant?
You’ve come to the right place.

FIND A PHARMACY

UHA has mail order pharmacy and walk-in pharmacy options.

CONTACT UHA CUSTOMER CARE

If you have questions you can call, email, Zoom chat, or meet in person with UHA Customer Care.

WE’RE HERE FOR YOU!

Contact UHA Customer Care if you need a copy of any resource. We will mail it to you free of charge within five days of your request.

UHA CUSTOMER CARE:
Customer Care (Monday-Friday; 8 am to 5 pm)
Phone: 541-229-4UHA | 541-229-4842
24/7 Nurse Hotline: 888-516-6166
TTY: 541-440-6304 | Toll Free: 866-672-1551

MEET OVER ZOOM WITH CUSTOMER CARE!
Rather have a friendly face help you with your questions? Sign up for a face-to-face Zoom meeting below with a Customer Care Representative.

All members have a right to know about Umpqua Health Alliance’s programs and services.

Members or potential members who do not speak English as their primary language and who have a limited ability to read, speak, write, or understand English are called Limited English Proficient or LEP. Anyone who is LEP may be entitled to language assistance for healthcare services/encounters or benefits.

We provide the following at no cost to you:

  • Sign language interpreters
  • Spoken language interpreters for other languages
  • Written materials in other languages
  • Braille
  • Large print
  • Audio
  • Auxiliary Aids and other formats

If you need help or have questions, please call Customer Care at 541-229-4842, Toll-Free 866-672-1551, or TTY 711.

Todos los miembros tienen derecho a conocer los programas y servicios de Umpqua Health Alliance.

Los miembros o miembros potenciales que no hablan inglés como idioma principal y que tienen una capacidad limitada para leer, hablar, escribir o entender inglés se denominan dominio limitado del inglés o LEP. Cualquier persona que sea LEP puede tener derecho a asistencia lingüística para servicios de salud, encuentros o beneficios.

Proporcionamos lo siguiente sin costo alguno para usted:

  • Intérpretes de lenguaje de signos
  • Intérpretes de idiomas hablados para otros idiomas
  • Materiales escritos en otros idiomas
  • Braille
  • Impresión grande
  • Audio
  • Ayudas auxiliares y otros formatos

Si necesita ayuda o tiene preguntas, llame al servicio de atención al cliente al 541-229-4842, al número gratuito 866-672-1551 o al TTY 711.

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