{"id":8174,"date":"2025-07-02T17:02:27","date_gmt":"2025-07-02T17:02:27","guid":{"rendered":"https:\/\/www.umpquahealth.com\/?post_type=news&#038;p=8174"},"modified":"2025-10-30T21:53:06","modified_gmt":"2025-10-30T21:53:06","slug":"covid-19-provider-newsletter-3","status":"publish","type":"news","link":"https:\/\/www.umpquahealth.com\/es\/blog\/news\/covid-19-provider-newsletter-3\/","title":{"rendered":"COVID-19 Provider Newsletter #3"},"content":{"rendered":"\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-b4cd079\" data-block-id=\"b4cd079\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-b4cd079-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-31004a8\" data-v=\"4\" data-block-id=\"31004a8\"><style>.stk-31004a8-container{margin-top:0px !important;margin-right:74px !important;margin-bottom:0px !important;margin-left:74px !important;}.stk-31004a8 {align-self:center !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-31004a8-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-31004a8-inner-blocks\">\n<h3 class=\"wp-block-heading\" id=\"understanding-changes-to-telehealth-services\">Understanding Changes to Telehealth Services<\/h3>\n\n\n\n<p>At Umpqua Health Alliance, we understand that COVID-19 has changed almost every aspect of our daily lives, including the way we practice medicine. As you work to provide the best possible care for your patients, we are working to make it as easy as possible for you to do so in a safe manner. We\u2019ve put together some answers to frequently asked questions regarding telehealth that we hope will help make this transition as easy as possible. We\u2019ve also gathered codes, their descriptions and the modifiers needed to bill them as telehealth. Please follow the links below for more information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/04\/uha-telehealth-faq..final_.pdf\">Telehealth Frequently Asked Questions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/06\/appendix-a-telehealth-code-descriptions.final_.pdf\">Appendix A \u2013 Telehealth Code Descriptions<\/a><\/li>\n<\/ul>\n\n\n\n<p>Should you have any questions regarding telehealth services or billing support, please do not hesitate to contact our Provider Relations Department at&nbsp;<a href=\"mailto:UHNProviderServices@umpquahealth.com\">UHNProviderServices@umpquahealth.com<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/04\/masks.resized.png\" alt=\"\" class=\"wp-image-4858\" srcset=\"https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/04\/masks.resized.png 800w, https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/04\/masks.resized-300x200.png 300w, https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/04\/masks.resized-768x513.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6212764\" id=\"ppe-usage\" data-block-id=\"6212764\"><h2 class=\"stk-block-heading__text\">PPE Usage<\/h2><\/div>\n\n\n\n<p>Our partners with Douglas Public Health Network have put together a flow sheet and instructions for what PPE should be used at this time, as well as how to re-use a N-95 mask. See the links below for more information.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/04\/ppe-usage-flow-chart.pdf\">PPE Usage Flow Chart<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/04\/n95-usage-flow-chart.pdf\">N-95 Usage Flow Chart<\/a><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/04\/webinar.png\" alt=\"\" class=\"wp-image-4874\" srcset=\"https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/04\/webinar.png 800w, https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/04\/webinar-300x200.png 300w, https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2020\/04\/webinar-768x513.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-9f8fc6d\" id=\"telehealth-webinar-opportunity\" data-block-id=\"9f8fc6d\"><h2 class=\"stk-block-heading__text\">Telehealth Webinar Opportunity<\/h2><\/div>\n\n\n\n<p>The Oregon Health Authority (OHA) is hosting a COVID-19 telehealth provider webinar. Some of the topics include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Using telehealth services for the first time<\/li>\n\n\n\n<li>Billing and rates<\/li>\n\n\n\n<li>HIPAA compliance<\/li>\n\n\n\n<li>Provider types eligible for telehealth<\/li>\n\n\n\n<li>Resources<\/li>\n<\/ul>\n\n\n\n<p>There will also be an opportunity for a Q&amp;A with the presenters.<\/p>\n\n\n\n<p><strong>When:&nbsp;<\/strong>Monday, April 6 from noon to 1p.m.<\/p>\n\n\n\n<p><strong>Who:&nbsp;<\/strong>All Oregon Medicaid provider types are welcome to attend.<\/p>\n\n\n\n<p><strong>Registration:\u00a0<\/strong>To register, click\u00a0<a href=\"https:\/\/attendee.gotowebinar.com\/notAvailable.tmpl\">here<\/a>.<\/p>\n\n\n\n<p><strong>Questions?<\/strong><strong><br><\/strong>Email&nbsp;<a href=\"mailto:COVID.19@dhsoha.state.or.us\">COVID.19@dhsoha.state.or.us<\/a><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Understanding Changes to Telehealth Services At Umpqua Health Alliance, we understand that COVID-19 has changed almost every aspect of our daily lives, including the way we practice medicine. As you work to provide the best possible care for your patients, we are working to make it as easy as possible for you to do so [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"class_list":["post-8174","news","type-news","status-publish","format-standard","hentry"],"blocksy_meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>COVID-19 Provider Newsletter #3 - Umpqua Health<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.umpquahealth.com\/es\/blog\/news\/covid-19-provider-newsletter-3\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"COVID-19 Provider Newsletter #3 - Umpqua Health\" \/>\n<meta property=\"og:description\" content=\"Understanding Changes to Telehealth Services At Umpqua Health Alliance, we understand that COVID-19 has changed almost every aspect of our daily lives, including the way we practice medicine. 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