{"id":12707,"date":"2025-01-22T19:55:34","date_gmt":"2025-01-22T19:55:34","guid":{"rendered":"https:\/\/www.umpquahealth.com\/sus-derechos-para-anidar-paginas\/reclamaciones-y-recursos\/"},"modified":"2025-08-08T18:04:34","modified_gmt":"2025-08-08T18:04:34","slug":"reclamaciones-y-recursos","status":"publish","type":"page","link":"https:\/\/www.umpquahealth.com\/es\/miembros\/sus-derechos-para-anidar-paginas\/reclamaciones-y-recursos\/","title":{"rendered":"Reclamaciones y recursos"},"content":{"rendered":"\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-460b17c stk-block-background stk--has-background-overlay\" data-block-id=\"460b17c\"><style>.stk-460b17c {background-color:var(--theme-palette-color-2, #DBEFF6) !important;background-image:url(https:\/\/www.umpquahealth.com\/wp-content\/uploads\/2025\/02\/right-wave.png) !important;background-position:bottom right !important;background-repeat:no-repeat !important;background-size:470px !important;min-height:424px !important;padding-top:120px !important;padding-bottom:120px !important;margin-bottom:124px !important;}.stk-460b17c:before{background-color:var(--theme-palette-color-2, #DBEFF6) !important;opacity:0 !important;}.stk-460b17c-column{--stk-columns-spacing:0px !important;justify-content:flex-start !important;}@media screen and (max-width:999px){.stk-460b17c {padding-top:100px !important;padding-bottom:100px !important;}}@media screen and (max-width:689px){.stk-460b17c {background-size:60% !important;margin-bottom:60px !important;}}<\/style><div class=\"stk-row stk-inner-blocks has-text-align-left stk-block-content stk-content-align stk-460b17c-column stk--flex\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d35fecf\" data-v=\"4\" data-block-id=\"d35fecf\"><style>.stk-d35fecf-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;}.stk-d35fecf-inner-blocks{align-items:flex-start !important;}.stk-d35fecf {max-width:900px !important;min-width:auto !important;margin-right:auto !important;margin-left:0px !important;}@media screen and (min-width:690px){.stk-d35fecf {flex:var(--stk-flex-grow, 1) 1 calc(66.666% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-d35fecf-container stk--no-background stk--no-padding\"><div class=\"stk--column-flex stk-block-content stk-inner-blocks stk-d35fecf-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-16c2735\" id=\"house-cleaning\" data-block-id=\"16c2735\"><style>.stk-16c2735 {margin-bottom:21px !important;}.stk-16c2735 .stk-block-text__text{font-size:15px !important;color:#005b7b !important;line-height:1em !important;font-weight:700 !important;text-transform:uppercase !important;font-family:\"Figtree\", Sans-serif !important;letter-spacing:0.75px !important;}@media screen and (max-width:999px){.stk-16c2735 {margin-bottom:10px !important;}.stk-16c2735 .stk-block-text__text{font-size:15px !important;}}<\/style><p class=\"stk-block-text__text has-text-color has-text-align-left\">Umpqua Health MIEMBROS<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-8b0ceb4\" id=\"complaints-amp-appeals\" data-block-id=\"8b0ceb4\"><style>.stk-8b0ceb4 {margin-bottom:32px !important;}.stk-8b0ceb4 .stk-block-heading__text{font-size:64px !important;color:#005b7b !important;line-height:71px !important;}@media screen and (max-width:999px){.stk-8b0ceb4 .stk-block-heading__text{font-size:64px !important;}}@media screen and (max-width:689px){.stk-8b0ceb4 .stk-block-heading__text{font-size:44px !important;}}<\/style><h2 class=\"stk-block-heading__text has-text-color has-palette-color-8-color has-text-align-left\">Reclamaciones y recursos  <\/h2><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-81b85b4\" data-v=\"4\" data-block-id=\"81b85b4\"><style>@media screen and (min-width:690px){.stk-81b85b4 {flex:var(--stk-flex-grow, 1) 1 calc(33.334% - var(--stk-column-gap, 0px) * 1 \/ 2 ) !important;}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-81b85b4-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-81b85b4-inner-blocks\"><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-b4cd079\" data-block-id=\"b4cd079\"><style>.stk-b4cd079 {margin-bottom:84px !important;}@media screen and (max-width:689px){.stk-b4cd079 {margin-bottom:32px !important;}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-b4cd079-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-31004a8\" data-v=\"4\" data-block-id=\"31004a8\"><style>.stk-31004a8-container{margin-top:0px !important;margin-right:74px !important;margin-bottom:0px !important;margin-left:74px !important;}.stk-31004a8 {align-self:center !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-31004a8-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-31004a8-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-9f23265\" id=\"your-voice-matters\" data-block-id=\"9f23265\"><style>.stk-9f23265 {margin-bottom:15px !important;}<\/style><h2 class=\"stk-block-heading__text\">Tu voz importa<\/h2><\/div>\n\n\n\n<p style=\"margin-top:15px;margin-right:0px;margin-bottom:15px;margin-left:0px\">En Umpqua Health queremos conocer su opini\u00f3n. Si no est\u00e1 satisfecho con una decisi\u00f3n o un servicio, puede presentar una <strong>queja (reclamaci\u00f3n)<\/strong>, una <strong>apelaci\u00f3n<\/strong> o solicitar una <strong>audiencia<\/strong>. Esto no afectar\u00e1 a su cobertura sanitaria, a su proveedor ni al trato que reciba.  <\/p>\n\n\n\n<p style=\"margin-top:15px;margin-right:0px;margin-bottom:15px;margin-left:0px\">Usted, su proveedor o alguien de su confianza pueden hablar en su nombre. Si le ayuda otra persona, necesitaremos su autorizaci\u00f3n por escrito. Estudiaremos sus preocupaciones, las mantendremos en privado y haremos todo lo posible por encontrar una soluci\u00f3n.  <\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-9cbbde5 stk-block-background\" data-block-id=\"9cbbde5\"><style>.stk-9cbbde5 {background-color:#fbfaf6 !important;border-style:solid !important;border-color:#90c5d0 !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:80px !important;padding-right:84px !important;padding-bottom:80px !important;padding-left:84px !important;margin-bottom:84px !important;}.stk-9cbbde5:before{background-color:#fbfaf6 !important;}.stk-9cbbde5-column{--stk-column-gap:50px !important;row-gap:50px !important;}@media screen and (max-width:999px){.stk-9cbbde5 {padding-top:40px !important;padding-right:44px !important;padding-bottom:40px !important;padding-left:44px !important;}}@media screen and (max-width:689px){.stk-9cbbde5 {padding-top:30px !important;padding-right:30px !important;padding-bottom:30px !important;padding-left:30px !important;margin-bottom:32px !important;}}<\/style><div class=\"stk-row stk-inner-blocks has-text-align-left-tablet stk-block-content stk-content-align stk-9cbbde5-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-df5bf38\" data-v=\"4\" data-block-id=\"df5bf38\"><style>.stk-df5bf38-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-df5bf38 {max-width:978px !important;min-width:auto !important;padding-right:0px !important;padding-left:0px !important;margin-right:auto !important;margin-left:auto !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-df5bf38-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-df5bf38-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-7132ed5\" id=\"need-more-information\" data-block-id=\"7132ed5\"><style>.stk-7132ed5 {max-width:978px !important;min-width:auto !important;margin-bottom:14px !important;}.stk-7132ed5 .stk-block-heading__text{color:#005b7b !important;}@media screen and (max-width:999px){.stk-7132ed5 {margin-bottom:20px !important;}.stk-7132ed5 .stk-block-heading__text{font-size:30px !important;}}@media screen and (max-width:689px){.stk-7132ed5 .stk-block-heading__text{font-size:25px !important;}}<\/style><h2 class=\"stk-block-heading__text has-text-color has-palette-color-8-color has-text-align-left-tablet\">\u00bfNecesita m\u00e1s informaci\u00f3n?<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-d2621b1\" data-block-id=\"d2621b1\"><style>.stk-d2621b1 {margin-bottom:15px !important;}<\/style><p class=\"stk-block-text__text has-text-align-left has-text-align-left-tablet\">Podemos ayudarle en este proceso sin coste alguno para usted. Esto puede incluir: <\/p><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>  Ayuda para entender el proceso o rellenar formularios<\/li>\n\n\n\n<li>Un coordinador de cuidados o un trabajador sanitario de la comunidad<\/li>\n\n\n\n<li>Servicios de int\u00e9rprete<\/li>\n\n\n\n<li>Cartas en otras lenguas o formatos<\/li>\n<\/ul>\n\n\n\n<p>Podemos darle m\u00e1s informaci\u00f3n sobre c\u00f3mo gestionamos las quejas y los recursos. Tambi\u00e9n podemos facilitarle una copia de cualquier formulario o pol\u00edtica. <\/p>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-aabf487\" data-block-id=\"aabf487\"><style>.stk-aabf487-column{--stk-columns-spacing:0px !important;--stk-column-gap:28px !important;justify-content:flex-start !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-aabf487-column stk--flex\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-01347ef\" data-v=\"4\" data-block-id=\"01347ef\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-01347ef-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-01347ef-inner-blocks\">\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-e715883\" id=\"gspb_button-id-gsbp-e715883\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.umpquahealth.com\/es\/contacte-con-nosotros\/\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">CONTACTO<\/span><\/span><\/span><\/a><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-1747945\" data-v=\"4\" data-block-id=\"1747945\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-1747945-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-1747945-inner-blocks\">\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-c649ea5\" id=\"gspb_button-id-gsbp-c649ea5\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.umpquahealth.com\/es\/manual-del-afiliado\/\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">MANUAL DEL SOCIO<\/span><\/span><span class=\"gspb-buttonbox-icon\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" style=\"width:5rem;height:5rem;margin:10px\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\"><path d=\"M18.8169 10.4422L13.1919 16.0672C13.0747 16.1845 12.9156 16.2504 12.7498 16.2504C12.5839 16.2504 12.4248 16.1845 12.3076 16.0672C12.1903 15.9499 12.1244 15.7909 12.1244 15.625C12.1244 15.4592 12.1903 15.3001 12.3076 15.1828L16.8662 10.625H1.62476C1.459 10.625 1.30002 10.5592 1.18281 10.442C1.0656 10.3247 0.999756 10.1658 0.999756 10C0.999756 9.83425 1.0656 9.67528 1.18281 9.55807C1.30002 9.44086 1.459 9.37501 1.62476 9.37501H16.8662L12.3076 4.8172C12.1903 4.69992 12.1244 4.54086 12.1244 4.37501C12.1244 4.20916 12.1903 4.0501 12.3076 3.93282C12.4248 3.81555 12.5839 3.74966 12.7498 3.74966C12.9156 3.74966 13.0747 3.81555 13.1919 3.93282L18.8169 9.55782C18.8751 9.61587 18.9212 9.6848 18.9526 9.76067C18.9841 9.83655 19.0002 9.91788 19.0002 10C19.0002 10.0821 18.9841 10.1635 18.9526 10.2393C18.9212 10.3152 18.8751 10.3842 18.8169 10.4422Z\" fill=\"#063A4C\"><\/path><\/svg><\/span><\/span><\/a><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:100px\">\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-fc365bd\" data-block-id=\"fc365bd\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-fc365bd-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-ce33cc3\" data-v=\"4\" data-block-id=\"ce33cc3\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-ce33cc3-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-ce33cc3-inner-blocks\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-ab6c0b6\" data-block-id=\"ab6c0b6\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-ab6c0b6-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-8599226\" data-v=\"4\" data-block-id=\"8599226\"><style>.stk-8599226-container{margin-right:74px !important;margin-left:74px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-8599226-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-8599226-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-51017e7\" id=\"grievance-complaints\" data-block-id=\"51017e7\"><h2 class=\"stk-block-heading__text\">Reclamaciones (quejas)<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-da4e2a2\" id=\"not-happy-with-your-care\" data-block-id=\"da4e2a2\"><h3 class=\"stk-block-heading__text\">\u00bfNo est\u00e1 satisfecho con su atenci\u00f3n?<\/h3><\/div>\n\n\n\n<p>Si no est\u00e1 satisfecho con la atenci\u00f3n recibida, puede presentar una queja. Es lo que se llama una queja. Puede presentar una queja por cosas como:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ser tratado sin respeto<\/li>\n\n\n\n<li>Mala calidad de la atenci\u00f3n<\/li>\n\n\n\n<li>Otros problemas que no tienen que ver con un servicio denegado<\/li>\n<\/ul>\n\n\n\n<p>*Nota<em>: Si su queja se refiere a un servicio denegado, es posible que tenga que presentar un recurso.<\/em><\/p>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-44242ba\" data-block-id=\"44242ba\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-44242ba-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-651ff38\" data-v=\"4\" data-block-id=\"651ff38\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-651ff38-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-651ff38-inner-blocks\">\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-eeeda10\" data-block-id=\"eeeda10\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-eeeda10-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-38d4f01\" data-v=\"4\" data-block-id=\"38d4f01\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-38d4f01-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-38d4f01-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-b18661f\" id=\"file-a-complaint-now\" data-block-id=\"b18661f\"><h3 class=\"stk-block-heading__text\">Presentar una denuncia ahora<\/h3><\/div>\n\n\n\n<p>Si algo no ha ido bien con su atenci\u00f3n o servicios, puede presentar una queja en cualquier momento. He aqu\u00ed c\u00f3mo hacerlo: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ll\u00e1menos<\/strong> en horario de oficina al <a href=\"tel:5412294842\">541-229-4842<\/a><\/li>\n\n\n\n<li><strong>Env\u00ede<\/strong> su formulario de reclamaci\u00f3n <strong>por correo electr\u00f3nico<\/strong> a <a href=\"mailto:UHAGrievance@umpquahealth.com\" target=\"_blank\" rel=\"noreferrer noopener\">UHAGrievance@umpquahealth.com<\/a><\/li>\n\n\n\n<li><strong>Env\u00edelo por correo<\/strong> &#8211; Env\u00ede su formulario de reclamaci\u00f3n cumplimentado a:<br>Umpqua Health Alliance<br>Attn: Grievance and Appeals<br>3031 NE Stephens St<br>Roseburg, OR 97470<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-8403f15\" data-block-id=\"8403f15\"><style>.stk-8403f15 {margin-top:25px !important;margin-bottom:40px !important;}.stk-8403f15-column{--stk-columns-spacing:0px !important;--stk-column-gap:28px !important;justify-content:flex-start !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-8403f15-column stk--flex\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e39c469\" data-v=\"4\" data-block-id=\"e39c469\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e39c469-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-e39c469-inner-blocks\">\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-56af87a\" id=\"gspb_button-id-gsbp-56af87a\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.umpquahealth.com\/form\/uha-complaint-form-spanish\/\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">DESCARGAR FORMULARIO DE QUEJAS<\/span><\/span><\/span><\/a><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0e93ebe\" id=\"grievance-fa-qs\" data-block-id=\"0e93ebe\"><h3 class=\"stk-block-heading__text\">Preguntas m\u00e1s frecuentes<\/h3><\/div>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-b50feab stk-block-background is-style-default\" data-block-id=\"b50feab\"><style>.stk-b50feab {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-style:solid !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;margin-bottom:20px !important;}.stk-b50feab:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-ebe0ff2 stk-block-background stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"ebe0ff2\"><style>.stk-ebe0ff2-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;padding-top:42px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}.stk-ebe0ff2 {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-ebe0ff2:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}.stk-ebe0ff2-container:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-ebe0ff2-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-ebe0ff2-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-2d7ac7e\" data-block-id=\"2d7ac7e\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-18f506a\" id=\"what-happens-after-you-file-a-complaint\" data-block-id=\"18f506a\"><h3 class=\"stk-block-heading__text\">\u00bfQu\u00e9 ocurre despu\u00e9s de presentar una denuncia?<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-0b5370e\" data-block-id=\"0b5370e\"><style>.stk-0b5370e .stk--svg-wrapper .stk--inner-svg svg:last-child{height:20px !important;width:20px !important;}<\/style><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-0b5370e\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-b-5370-e-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-b-5370-e-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H10.625V16.875C10.625 17.0408 10.5592 17.1997 10.4419 17.3169C10.3247 17.4342 10.1658 17.5 10 17.5C9.83424 17.5 9.67527 17.4342 9.55806 17.3169C9.44085 17.1997 9.375 17.0408 9.375 16.875V10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H9.375V3.125C9.375 2.95924 9.44085 2.80027 9.55806 2.68306C9.67527 2.56585 9.83424 2.5 10 2.5C10.1658 2.5 10.3247 2.56585 10.4419 2.68306C10.5592 2.80027 10.625 2.95924 10.625 3.125V9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-0b5370e\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-b-5370-e-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-b-5370-e-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-7598f4c stk-block-accordion__content\" data-v=\"4\" data-block-id=\"7598f4c\"><style>.stk-7598f4c-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;padding-top:0px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-7598f4c-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-7598f4c-inner-blocks\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Recopilamos los hechos.<\/strong>  Podemos pedirle m\u00e1s informaci\u00f3n y ponernos en contacto con otras personas implicadas.<\/li>\n\n\n\n<li><strong>\u00a1Intentamos resolverlo r\u00e1pido!<\/strong>  Responderemos en un plazo de 5 d\u00edas laborables siempre que sea posible.<\/li>\n\n\n\n<li><strong>Puede que se necesite m\u00e1s tiempo.<\/strong>  Si necesitamos m\u00e1s tiempo o m\u00e1s informaci\u00f3n, le enviaremos una carta. Le daremos una respuesta en un plazo de 30 d\u00edas. <\/li>\n\n\n\n<li><strong>Nos pondremos en contacto con usted.<\/strong>  Recibir\u00e1s la resoluci\u00f3n por tel\u00e9fono y por correo.<\/li>\n<\/ol>\n<\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-8339c0d stk-block-background is-style-default\" data-block-id=\"8339c0d\"><style>.stk-8339c0d {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-style:solid !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;margin-bottom:20px !important;}.stk-8339c0d:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-dfc6091 stk-block-background stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"dfc6091\"><style>.stk-dfc6091-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;padding-top:42px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}.stk-dfc6091 {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-dfc6091:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}.stk-dfc6091-container:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-dfc6091-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-dfc6091-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-68a4867\" data-block-id=\"68a4867\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0493e26\" id=\"dental-complaints\" data-block-id=\"0493e26\"><h3 class=\"stk-block-heading__text\">Reclamaciones dentales<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-0f26116\" data-block-id=\"0f26116\"><style>.stk-0f26116 .stk--svg-wrapper .stk--inner-svg svg:last-child{height:20px !important;width:20px !important;}<\/style><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-0f26116\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-f-26116-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-f-26116-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H10.625V16.875C10.625 17.0408 10.5592 17.1997 10.4419 17.3169C10.3247 17.4342 10.1658 17.5 10 17.5C9.83424 17.5 9.67527 17.4342 9.55806 17.3169C9.44085 17.1997 9.375 17.0408 9.375 16.875V10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H9.375V3.125C9.375 2.95924 9.44085 2.80027 9.55806 2.68306C9.67527 2.56585 9.83424 2.5 10 2.5C10.1658 2.5 10.3247 2.56585 10.4419 2.68306C10.5592 2.80027 10.625 2.95924 10.625 3.125V9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-0f26116\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-f-26116-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-f-26116-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e08df5b stk-block-accordion__content\" data-v=\"4\" data-block-id=\"e08df5b\"><style>.stk-e08df5b-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;padding-top:0px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e08df5b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-e08df5b-inner-blocks\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>La <strong>Organizaci\u00f3n de Asistencia Dental (DCO<\/strong>) se encarga de las cuestiones odontol\u00f3gicas.<\/p>\n\n\n\n<p>Para obtener ayuda, p\u00f3ngase en contacto con <strong>Advantage Dental<\/strong> en <strong><a href=\"tel:8662689631\">866-268-9631<\/a><\/strong>.<\/p>\n<\/div>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:100px\">\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-0be7d8c\" data-block-id=\"0be7d8c\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-0be7d8c-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-0a61a67\" data-v=\"4\" data-block-id=\"0a61a67\"><style>.stk-0a61a67-container{margin-right:74px !important;margin-left:74px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-0a61a67-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-0a61a67-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6893b24\" id=\"appeals\" data-block-id=\"6893b24\"><h2 class=\"stk-block-heading__text\">Recursos<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-c5f40ee\" id=\"denied-stopped-or-reduced-services\" data-block-id=\"c5f40ee\"><h3 class=\"stk-block-heading__text\">\u00bfSe deniegan, interrumpen o reducen los servicios?<\/h3><\/div>\n\n\n\n<p>Si denegamos, suspendemos o reducimos un servicio solicitado por su proveedor, recibir\u00e1 una Notificaci\u00f3n de Determinaci\u00f3n Adversa de Beneficio (NOABD). En \u00e9l se explica el motivo y no se trata de una factura. Tambi\u00e9n se lo notificaremos a su proveedor. Si no est\u00e1 de acuerdo, tiene derecho a solicitar una apelaci\u00f3n en un plazo de 60 d\u00edas.   <\/p>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-e4a77df\" data-block-id=\"e4a77df\"><style>.stk-e4a77df {margin-top:25px !important;margin-bottom:40px !important;}.stk-e4a77df-column{--stk-columns-spacing:0px !important;--stk-column-gap:28px !important;justify-content:flex-start !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-e4a77df-column stk--flex\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c0163cf\" data-v=\"4\" data-block-id=\"c0163cf\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c0163cf-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c0163cf-inner-blocks\">\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-20dd463\" id=\"gspb_button-id-gsbp-20dd463\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.umpquahealth.com\/form\/noabd-faqs-spanish\/\" target=\"_blank\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">PREGUNTAS FRECUENTES SOBRE NOABD<\/span><\/span><\/span><\/a><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-8fd29e2\" id=\"how-to-appeal\" data-block-id=\"8fd29e2\"><h3 class=\"stk-block-heading__text\">C\u00f3mo recurrir<\/h3><\/div>\n\n\n\n<p>Si no est\u00e1 de acuerdo con nuestra decisi\u00f3n, dispone de 60 d\u00edas a partir de la fecha del aviso de denegaci\u00f3n para solicitar una apelaci\u00f3n. Usted, su proveedor o un representante (con autorizaci\u00f3n por escrito) pueden solicitarla. Puede solicitar una apelaci\u00f3n de una de las siguientes maneras:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ll\u00e1menos<\/strong> en horario de oficina al <a href=\"tel:5412294842\">541-229-4842<\/a> o al n\u00famero gratuito <a href=\"tel:8666721551\">866-672-1551<\/a><\/li>\n\n\n\n<li><strong>TTY:<\/strong> <a href=\"tel:711\" data-type=\"tel\" data-id=\"tel:711\">711<\/a> (541-440-6304)<\/li>\n\n\n\n<li><strong>Por escrito: <\/strong>Complete el formulario de Solicitud de revisi\u00f3n de una decisi\u00f3n de atenci\u00f3n m\u00e9dica (OHP 3302) que se incluye con su aviso de denegaci\u00f3n. Devu\u00e9lvanoslo por correo o fax utilizando la informaci\u00f3n de contacto que figura en el formulario. \n<ul class=\"wp-block-list\">\n<li><strong>Correo:<\/strong><br>Grievance and Appeals<br>3031 NE Stephens Street<br>Roseburg, OR 97470<\/li>\n\n\n\n<li><strong>Fax:<\/strong> 541-677-5880<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-2c79798\" data-block-id=\"2c79798\"><style>.stk-2c79798 {margin-top:25px !important;margin-bottom:40px !important;}.stk-2c79798-column{--stk-columns-spacing:0px !important;--stk-column-gap:28px !important;justify-content:flex-start !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-2c79798-column stk--flex\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-407e00a\" data-v=\"4\" data-block-id=\"407e00a\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-407e00a-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-407e00a-inner-blocks\">\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-40e67ad\" id=\"gspb_button-id-gsbp-40e67ad\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.umpquahealth.com\/form\/appeals-hearing-request-spanish\/\" target=\"_blank\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">SOLICITUD DE APELACI\u00d3N Y AUDIENCIA<\/span><\/span><\/span><\/a><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-52a9fd3\" id=\"appeals-fa-qs\" data-block-id=\"52a9fd3\"><h3 class=\"stk-block-heading__text\">Preguntas frecuentes sobre los recursos<\/h3><\/div>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-10da37e stk-block-background is-style-default\" data-block-id=\"10da37e\"><style>.stk-10da37e {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-style:solid !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;margin-bottom:20px !important;}.stk-10da37e:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-5ad72eb stk-block-background stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"5ad72eb\"><style>.stk-5ad72eb-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;padding-top:42px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}.stk-5ad72eb {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-5ad72eb:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}.stk-5ad72eb-container:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-5ad72eb-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-5ad72eb-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-4c142e0\" data-block-id=\"4c142e0\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-c0a3bab\" id=\"what-happens-next\" data-block-id=\"c0a3bab\"><h3 class=\"stk-block-heading__text\">Lo que sucede a continuaci\u00f3n<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-0fc7553\" data-block-id=\"0fc7553\"><style>.stk-0fc7553 .stk--svg-wrapper .stk--inner-svg svg:last-child{height:20px !important;width:20px !important;}<\/style><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-0fc7553\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-fc-7553-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-fc-7553-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H10.625V16.875C10.625 17.0408 10.5592 17.1997 10.4419 17.3169C10.3247 17.4342 10.1658 17.5 10 17.5C9.83424 17.5 9.67527 17.4342 9.55806 17.3169C9.44085 17.1997 9.375 17.0408 9.375 16.875V10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H9.375V3.125C9.375 2.95924 9.44085 2.80027 9.55806 2.68306C9.67527 2.56585 9.83424 2.5 10 2.5C10.1658 2.5 10.3247 2.56585 10.4419 2.68306C10.5592 2.80027 10.625 2.95924 10.625 3.125V9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-0fc7553\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-fc-7553-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-0-fc-7553-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-0a97bad stk-block-accordion__content\" data-v=\"4\" data-block-id=\"0a97bad\"><style>.stk-0a97bad-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;padding-top:0px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-0a97bad-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-0a97bad-inner-blocks\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Revisaremos su caso. Otro m\u00e9dico estudiar\u00e1 su historial y nuestra decisi\u00f3n. Puede enviarnos m\u00e1s informaci\u00f3n si cree que ser\u00e1 de ayuda. Le enviaremos una Notificaci\u00f3n de Resoluci\u00f3n de Recurso una vez finalizada la revisi\u00f3n, junto con un impreso de solicitud de audiencia si sigue sin estar de acuerdo.   <\/p>\n\n\n\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-b5905ac\" id=\"gspb_button-id-gsbp-b5905ac\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.umpquahealth.com\/form\/appeals-and-hearings-flowchart\/\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Flujograma de recursos y audiencias<\/span><\/span><span class=\"gspb-buttonbox-icon\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" style=\"width:5rem;height:5rem;margin:10px\" width=\"20\" height=\"20\" viewbox=\"0 0 20 20\"><path d=\"M18.8169 10.4422L13.1919 16.0672C13.0747 16.1845 12.9156 16.2504 12.7498 16.2504C12.5839 16.2504 12.4248 16.1845 12.3076 16.0672C12.1903 15.9499 12.1244 15.7909 12.1244 15.625C12.1244 15.4592 12.1903 15.3001 12.3076 15.1828L16.8662 10.625H1.62476C1.459 10.625 1.30002 10.5592 1.18281 10.442C1.0656 10.3247 0.999756 10.1658 0.999756 10C0.999756 9.83425 1.0656 9.67528 1.18281 9.55807C1.30002 9.44086 1.459 9.37501 1.62476 9.37501H16.8662L12.3076 4.8172C12.1903 4.69992 12.1244 4.54086 12.1244 4.37501C12.1244 4.20916 12.1903 4.0501 12.3076 3.93282C12.4248 3.81555 12.5839 3.74966 12.7498 3.74966C12.9156 3.74966 13.0747 3.81555 13.1919 3.93282L18.8169 9.55782C18.8751 9.61587 18.9212 9.6848 18.9526 9.76067C18.9841 9.83655 19.0002 9.91788 19.0002 10C19.0002 10.0821 18.9841 10.1635 18.9526 10.2393C18.9212 10.3152 18.8751 10.3842 18.8169 10.4422Z\" fill=\"#063A4C\"><\/path><\/svg><\/span><\/span><\/a><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-a8aa7b2 stk-block-background is-style-default\" data-block-id=\"a8aa7b2\"><style>.stk-a8aa7b2 {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-style:solid !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;margin-bottom:20px !important;}.stk-a8aa7b2:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-7f3bb50 stk-block-background stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"7f3bb50\"><style>.stk-7f3bb50-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;padding-top:42px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}.stk-7f3bb50 {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-7f3bb50:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}.stk-7f3bb50-container:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-7f3bb50-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-7f3bb50-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-3868fde\" data-block-id=\"3868fde\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-337e3a0\" id=\"appeal-timeframes\" data-block-id=\"337e3a0\"><h3 class=\"stk-block-heading__text\">Plazos de recurso<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-825a0d6\" data-block-id=\"825a0d6\"><style>.stk-825a0d6 .stk--svg-wrapper .stk--inner-svg svg:last-child{height:20px !important;width:20px !important;}<\/style><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-825a0d6\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-825-a-0-d-6-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-825-a-0-d-6-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H10.625V16.875C10.625 17.0408 10.5592 17.1997 10.4419 17.3169C10.3247 17.4342 10.1658 17.5 10 17.5C9.83424 17.5 9.67527 17.4342 9.55806 17.3169C9.44085 17.1997 9.375 17.0408 9.375 16.875V10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H9.375V3.125C9.375 2.95924 9.44085 2.80027 9.55806 2.68306C9.67527 2.56585 9.83424 2.5 10 2.5C10.1658 2.5 10.3247 2.56585 10.4419 2.68306C10.5592 2.80027 10.625 2.95924 10.625 3.125V9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-825a0d6\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-825-a-0-d-6-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-825-a-0-d-6-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-0cabba2 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"0cabba2\"><style>.stk-0cabba2-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;padding-top:0px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-0cabba2-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-0cabba2-inner-blocks\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li><strong>Recursos ordinarios: <\/strong>Decidimos en un plazo de 16 d\u00edas tras recibir su solicitud<\/li>\n\n\n\n<li><strong>Pr\u00f3rrogas:<\/strong> Podemos tardar hasta 14 d\u00edas m\u00e1s si es necesario, y recibir\u00e1s una carta explic\u00e1ndote por qu\u00e9<\/li>\n\n\n\n<li><strong>Derechos de reclamaci\u00f3n: <\/strong>Puede presentar una reclamaci\u00f3n si no est\u00e1 de acuerdo con la pr\u00f3rroga<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-2e183ec stk-block-background is-style-default\" data-block-id=\"2e183ec\"><style>.stk-2e183ec {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-style:solid !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;margin-bottom:20px !important;}.stk-2e183ec:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-0ca43b2 stk-block-background stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"0ca43b2\"><style>.stk-0ca43b2-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;padding-top:42px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}.stk-0ca43b2 {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-0ca43b2:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}.stk-0ca43b2-container:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-0ca43b2-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-0ca43b2-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-08dd7ce\" data-block-id=\"08dd7ce\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-1adf8b4\" id=\"fast-expedited-appeals\" data-block-id=\"1adf8b4\"><h3 class=\"stk-block-heading__text\">Recursos r\u00e1pidos<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-285d591\" data-block-id=\"285d591\"><style>.stk-285d591 .stk--svg-wrapper .stk--inner-svg svg:last-child{height:20px !important;width:20px !important;}<\/style><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-285d591\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-285-d-591-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-285-d-591-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H10.625V16.875C10.625 17.0408 10.5592 17.1997 10.4419 17.3169C10.3247 17.4342 10.1658 17.5 10 17.5C9.83424 17.5 9.67527 17.4342 9.55806 17.3169C9.44085 17.1997 9.375 17.0408 9.375 16.875V10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H9.375V3.125C9.375 2.95924 9.44085 2.80027 9.55806 2.68306C9.67527 2.56585 9.83424 2.5 10 2.5C10.1658 2.5 10.3247 2.56585 10.4419 2.68306C10.5592 2.80027 10.625 2.95924 10.625 3.125V9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-285d591\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-285-d-591-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-285-d-591-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a815df1 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"a815df1\"><style>.stk-a815df1-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;padding-top:0px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a815df1-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a815df1-inner-blocks\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Usted o su proveedor pueden solicitar una apelaci\u00f3n r\u00e1pida si la espera puede perjudicar su salud.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Decidiremos en un plazo de 72 horas<\/li>\n\n\n\n<li>Intentaremos notific\u00e1rselo a usted y a su proveedor por tel\u00e9fono.<\/li>\n\n\n\n<li>Siempre recibir\u00e1 una notificaci\u00f3n por escrito<\/li>\n\n\n\n<li>Son posibles pr\u00f3rrogas de hasta 14 d\u00edas, con una carta en la que se expliquen los motivos.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-beb4f78\" data-block-id=\"beb4f78\"><style>.stk-beb4f78 {margin-bottom:23px !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-beb4f78-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-1a97464\" data-v=\"4\" data-block-id=\"1a97464\"><style>.stk-1a97464-container{margin-right:74px !important;margin-left:74px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-1a97464-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-1a97464-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-c751057\" id=\"requesting-a-state-hearing\" data-block-id=\"c751057\"><h2 class=\"stk-block-heading__text\">Solicitar una audiencia estatal<\/h2><\/div>\n\n\n\n<p>Si no est\u00e1 de acuerdo con nuestra decisi\u00f3n sobre la apelaci\u00f3n o no hemos cumplido los plazos necesarios para tomar una decisi\u00f3n, tiene derecho a solicitar una audiencia estatal. Una audiencia es su oportunidad de explicar su caso a un Juez de Derecho Administrativo de Oreg\u00f3n, que tomar\u00e1 la decisi\u00f3n final. <\/p>\n\n\n\n<p>Su proveedor o alguien de su confianza tambi\u00e9n puede solicitar la audiencia en su nombre, siempre que usted lo autorice por escrito.<\/p>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-5f55153 stk-block-background is-style-default\" data-block-id=\"5f55153\"><style>.stk-5f55153 {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-style:solid !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;margin-bottom:20px !important;}.stk-5f55153:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e859581 stk-block-background stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"e859581\"><style>.stk-e859581-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;padding-top:42px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}.stk-e859581 {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-e859581:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}.stk-e859581-container:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e859581-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-e859581-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-582cd41\" data-block-id=\"582cd41\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-aeff939\" id=\"how-to-request-a-hearing\" data-block-id=\"aeff939\"><h3 class=\"stk-block-heading__text\">C\u00f3mo solicitar una audiencia<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-41794ff\" data-block-id=\"41794ff\"><style>.stk-41794ff .stk--svg-wrapper .stk--inner-svg svg:last-child{height:20px !important;width:20px !important;}<\/style><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-41794ff\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-41794-ff-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-41794-ff-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H10.625V16.875C10.625 17.0408 10.5592 17.1997 10.4419 17.3169C10.3247 17.4342 10.1658 17.5 10 17.5C9.83424 17.5 9.67527 17.4342 9.55806 17.3169C9.44085 17.1997 9.375 17.0408 9.375 16.875V10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H9.375V3.125C9.375 2.95924 9.44085 2.80027 9.55806 2.68306C9.67527 2.56585 9.83424 2.5 10 2.5C10.1658 2.5 10.3247 2.56585 10.4419 2.68306C10.5592 2.80027 10.625 2.95924 10.625 3.125V9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-41794ff\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-41794-ff-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-41794-ff-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-b31d48b stk-block-accordion__content\" data-v=\"4\" data-block-id=\"b31d48b\"><style>.stk-b31d48b-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;padding-top:0px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-b31d48b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-b31d48b-inner-blocks\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Dispone de 120 d\u00edas a partir de la fecha de su Notificaci\u00f3n de Resoluci\u00f3n de Recurso para solicitar una audiencia.<\/p>\n\n\n\n<p>Env\u00ede el formulario de solicitud de revisi\u00f3n de una decisi\u00f3n sanitaria (OHP 3302) a:<br>OHA &#8211; Medical Hearings Unit<br>500 Summer St NE, E49<br>Salem, OR 97301<br>Fax: 503-945-6035<\/p>\n\n\n\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-4a8f47f\" id=\"gspb_button-id-gsbp-4a8f47f\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.umpquahealth.com\/form\/appeals-hearing-request\/\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Solicitud de revisi\u00f3n de una decisi\u00f3n sanitaria<\/span><\/span><span class=\"gspb-buttonbox-icon\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" style=\"width:5rem;height:5rem;margin:10px\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\"><path d=\"M18.8169 10.4422L13.1919 16.0672C13.0747 16.1845 12.9156 16.2504 12.7498 16.2504C12.5839 16.2504 12.4248 16.1845 12.3076 16.0672C12.1903 15.9499 12.1244 15.7909 12.1244 15.625C12.1244 15.4592 12.1903 15.3001 12.3076 15.1828L16.8662 10.625H1.62476C1.459 10.625 1.30002 10.5592 1.18281 10.442C1.0656 10.3247 0.999756 10.1658 0.999756 10C0.999756 9.83425 1.0656 9.67528 1.18281 9.55807C1.30002 9.44086 1.459 9.37501 1.62476 9.37501H16.8662L12.3076 4.8172C12.1903 4.69992 12.1244 4.54086 12.1244 4.37501C12.1244 4.20916 12.1903 4.0501 12.3076 3.93282C12.4248 3.81555 12.5839 3.74966 12.7498 3.74966C12.9156 3.74966 13.0747 3.81555 13.1919 3.93282L18.8169 9.55782C18.8751 9.61587 18.9212 9.6848 18.9526 9.76067C18.9841 9.83655 19.0002 9.91788 19.0002 10C19.0002 10.0821 18.9841 10.1635 18.9526 10.2393C18.9212 10.3152 18.8751 10.3842 18.8169 10.4422Z\" fill=\"#063A4C\"><\/path><\/svg><\/span><\/span><\/a><\/div>\n\n\n\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-2a10b0b\" id=\"gspb_button-id-gsbp-2a10b0b\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.umpquahealth.com\/form\/appeals-hearing-request-spanish\/\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Solicitud de revisi\u00f3n de una decisi\u00f3n sanitaria (espa\u00f1ol)<\/span><\/span><span class=\"gspb-buttonbox-icon\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" style=\"width:5rem;height:5rem;margin:10px\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\"><path d=\"M18.8169 10.4422L13.1919 16.0672C13.0747 16.1845 12.9156 16.2504 12.7498 16.2504C12.5839 16.2504 12.4248 16.1845 12.3076 16.0672C12.1903 15.9499 12.1244 15.7909 12.1244 15.625C12.1244 15.4592 12.1903 15.3001 12.3076 15.1828L16.8662 10.625H1.62476C1.459 10.625 1.30002 10.5592 1.18281 10.442C1.0656 10.3247 0.999756 10.1658 0.999756 10C0.999756 9.83425 1.0656 9.67528 1.18281 9.55807C1.30002 9.44086 1.459 9.37501 1.62476 9.37501H16.8662L12.3076 4.8172C12.1903 4.69992 12.1244 4.54086 12.1244 4.37501C12.1244 4.20916 12.1903 4.0501 12.3076 3.93282C12.4248 3.81555 12.5839 3.74966 12.7498 3.74966C12.9156 3.74966 13.0747 3.81555 13.1919 3.93282L18.8169 9.55782C18.8751 9.61587 18.9212 9.6848 18.9526 9.76067C18.9841 9.83655 19.0002 9.91788 19.0002 10C19.0002 10.0821 18.9841 10.1635 18.9526 10.2393C18.9212 10.3152 18.8751 10.3842 18.8169 10.4422Z\" fill=\"#063A4C\"><\/path><\/svg><\/span><\/span><\/a><\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-d194f56 stk-block-background is-style-default\" data-block-id=\"d194f56\"><style>.stk-d194f56 {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-style:solid !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;margin-bottom:20px !important;}.stk-d194f56:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-78d973c stk-block-background stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"78d973c\"><style>.stk-78d973c-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;padding-top:42px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}.stk-78d973c {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-78d973c:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}.stk-78d973c-container:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-78d973c-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-78d973c-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-a3cb5c3\" data-block-id=\"a3cb5c3\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-ac6ca17\" id=\"need-a-faster-decision\" data-block-id=\"ac6ca17\"><h3 class=\"stk-block-heading__text\">\u00bfNecesita una decisi\u00f3n m\u00e1s r\u00e1pida?<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-e4e0ee0\" data-block-id=\"e4e0ee0\"><style>.stk-e4e0ee0 .stk--svg-wrapper .stk--inner-svg svg:last-child{height:20px !important;width:20px !important;}<\/style><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-e4e0ee0\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-e-4-e-0-ee-0-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-e-4-e-0-ee-0-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H10.625V16.875C10.625 17.0408 10.5592 17.1997 10.4419 17.3169C10.3247 17.4342 10.1658 17.5 10 17.5C9.83424 17.5 9.67527 17.4342 9.55806 17.3169C9.44085 17.1997 9.375 17.0408 9.375 16.875V10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H9.375V3.125C9.375 2.95924 9.44085 2.80027 9.55806 2.68306C9.67527 2.56585 9.83424 2.5 10 2.5C10.1658 2.5 10.3247 2.56585 10.4419 2.68306C10.5592 2.80027 10.625 2.95924 10.625 3.125V9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-e4e0ee0\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-e-4-e-0-ee-0-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-e-4-e-0-ee-0-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c50b060 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"c50b060\"><style>.stk-c50b060-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;padding-top:0px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c50b060-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c50b060-inner-blocks\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Si esperar una audiencia est\u00e1ndar puede perjudicar gravemente su salud, puede solicitar una audiencia r\u00e1pida (expedita). Aseg\u00farese de marcar esa casilla en el formulario 3302 del OHP. <\/p>\n\n\n\n<p>La Autoridad Sanitaria de Oreg\u00f3n revisar\u00e1 su solicitud. Si se la deniegan, recibir\u00e1 una carta en un plazo de dos d\u00edas laborables. <\/p>\n<\/div>\n<\/div><\/div><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-stackable-accordion stk-block-accordion stk-inner-blocks stk-block-content stk-block stk-01e8a13 stk-block-background is-style-default\" data-block-id=\"01e8a13\"><style>.stk-01e8a13 {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-style:solid !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;margin-bottom:20px !important;}.stk-01e8a13:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style>\n<summary class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-938a325 stk-block-background stk--container-small stk-block-accordion__heading\" data-v=\"4\" data-block-id=\"938a325\"><style>.stk-938a325-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;border-color:var(--theme-palette-color-3, #90C5D0) !important;padding-top:42px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}.stk-938a325 {background-color:var(--theme-palette-color-7, #FBFAF6) !important;box-shadow:none !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-938a325:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}.stk-938a325-container:before{background-color:var(--theme-palette-color-7, #FBFAF6) !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-938a325-container stk-hover-parent\"><div class=\"stk-block-content stk-inner-blocks stk-938a325-inner-blocks\">\n<div class=\"wp-block-stackable-icon-label stk-block-icon-label stk-block stk-3d47612\" data-block-id=\"3d47612\"><div class=\"stk-row stk-inner-blocks stk-block-content\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-e07300b\" id=\"who-can-represent-you\" data-block-id=\"e07300b\"><h3 class=\"stk-block-heading__text\">\u00bfQui\u00e9n puede representarle?<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-61f0c29\" data-block-id=\"61f0c29\"><style>.stk-61f0c29 .stk--svg-wrapper .stk--inner-svg svg:last-child{height:20px !important;width:20px !important;}<\/style><span class=\"stk--svg-wrapper stk--has-icon2\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-61f0c29\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-61-f-0-c-29-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-61-f-0-c-29-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H10.625V16.875C10.625 17.0408 10.5592 17.1997 10.4419 17.3169C10.3247 17.4342 10.1658 17.5 10 17.5C9.83424 17.5 9.67527 17.4342 9.55806 17.3169C9.44085 17.1997 9.375 17.0408 9.375 16.875V10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H9.375V3.125C9.375 2.95924 9.44085 2.80027 9.55806 2.68306C9.67527 2.56585 9.83424 2.5 10 2.5C10.1658 2.5 10.3247 2.56585 10.4419 2.68306C10.5592 2.80027 10.625 2.95924 10.625 3.125V9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><div class=\"stk--inner-svg stk--icon-2\" style=\"display:none\"><svg style=\"height:0;width:0\"><defs><linearGradient id=\"linear-gradient-61f0c29\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-61-f-0-c-29-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-61-f-0-c-29-color-2)\"><\/stop><\/linearGradient><\/defs><\/svg><svg class=\"ugb-custom-icon\" viewBox=\"0 0 20 20\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" width=\"32\" height=\"32\">\n<path d=\"M17.5 10C17.5 10.1658 17.4342 10.3247 17.3169 10.4419C17.1997 10.5592 17.0408 10.625 16.875 10.625H3.125C2.95924 10.625 2.80027 10.5592 2.68306 10.4419C2.56585 10.3247 2.5 10.1658 2.5 10C2.5 9.83424 2.56585 9.67527 2.68306 9.55806C2.80027 9.44085 2.95924 9.375 3.125 9.375H16.875C17.0408 9.375 17.1997 9.44085 17.3169 9.55806C17.4342 9.67527 17.5 9.83424 17.5 10Z\" fill=\"#005B7B\"><\/path>\n<\/svg><\/div><\/span><\/div>\n<\/div><\/div>\n<\/div><\/div><\/summary>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-808abd4 stk-block-accordion__content\" data-v=\"4\" data-block-id=\"808abd4\"><style>.stk-808abd4-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;padding-top:0px !important;padding-right:42px !important;padding-bottom:42px !important;padding-left:42px !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-808abd4-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-808abd4-inner-blocks\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Puede representarse a s\u00ed mismo o elegir a alguien que le ayude, como un amigo, un familiar, un m\u00e9dico o un abogado. Si contrata a un abogado, usted es responsable de sus honorarios. <\/p>\n\n\n\n<p>Para obtener asesoramiento o ayuda jur\u00eddica gratuitos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Llame a la l\u00ednea directa de prestaciones p\u00fablicas al <a href=\"tel:1-800-520-5292\">1-800-520-5292<\/a> (TTY 711)<\/li>\n\n\n\n<li>Visite <a href=\"https:\/\/www.OregonLawHelp.org\">www.OregonLawHelp.org<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div>\n<\/details>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:100px\">\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-1258854 stk-block-background\" data-block-id=\"1258854\"><style>.stk-1258854 {background-color:#fbfaf6 !important;border-style:solid !important;border-color:#90c5d0 !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;padding-top:80px !important;padding-right:84px !important;padding-bottom:80px !important;padding-left:84px !important;margin-bottom:84px !important;}.stk-1258854:before{background-color:#fbfaf6 !important;}.stk-1258854-column{--stk-column-gap:50px !important;row-gap:50px !important;}@media screen and (max-width:999px){.stk-1258854 {padding-top:40px !important;padding-right:44px !important;padding-bottom:40px !important;padding-left:44px !important;}}@media screen and (max-width:689px){.stk-1258854 {padding-top:30px !important;padding-right:30px !important;padding-bottom:30px !important;padding-left:30px !important;margin-bottom:32px !important;}}<\/style><div class=\"stk-row stk-inner-blocks has-text-align-left-tablet stk-block-content stk-content-align stk-1258854-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-fa01d67\" data-v=\"4\" data-block-id=\"fa01d67\"><style>.stk-fa01d67-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important;padding-top:0px !important;padding-right:0px !important;padding-bottom:0px !important;padding-left:0px !important;}.stk-fa01d67 {max-width:978px !important;min-width:auto !important;padding-right:0px !important;padding-left:0px !important;margin-right:auto !important;margin-left:auto !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-fa01d67-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-fa01d67-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-bb3267b\" id=\"help-if-your-care-is-denied-or-interrupted\" data-block-id=\"bb3267b\"><h2 class=\"stk-block-heading__text\">Ayuda en caso de denegaci\u00f3n o interrupci\u00f3n de la asistencia sanitaria<\/h2><\/div>\n\n\n\n<p>Si le reducen o suspenden un servicio o prestaci\u00f3n que ya estaba recibiendo, puede pedir que se lo sigan dando durante el proceso de apelaci\u00f3n. Debe solicitarlo en un plazo de 10 d\u00edas a partir de la notificaci\u00f3n de denegaci\u00f3n o de la carta de resoluci\u00f3n del recurso. Si no se anula la decisi\u00f3n, es posible que tenga que pagar por los servicios que recibi\u00f3. Si se anula la decisi\u00f3n, cubriremos los servicios anteriores o aprobaremos la prestaci\u00f3n r\u00e1pidamente, en un plazo de 72 horas a partir de la anulaci\u00f3n.   <\/p>\n\n\n\n<p>Su proveedor tambi\u00e9n puede solicitar una <strong>revisi\u00f3n inter pares<\/strong> con nuestro Director M\u00e9dico para discutir la denegaci\u00f3n. Esto es independiente del proceso de apelaci\u00f3n y no sustituye su derecho a presentar una apelaci\u00f3n. <\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Umpqua Health MIEMBROS Reclamaciones y recursos Tu voz importa En Umpqua Health queremos conocer su opini\u00f3n. Si no est\u00e1 satisfecho con una decisi\u00f3n o un servicio, puede presentar una queja (reclamaci\u00f3n), una apelaci\u00f3n o solicitar una audiencia. Esto no afectar\u00e1 a su cobertura sanitaria, a su proveedor ni al trato que reciba. Usted, su proveedor [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":12634,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"#gspb_button-id-gsbp-601a445,#gspb_button-id-gsbp-a91ee9e,#gspb_button-id-gsbp-b5905ac,#gspb_button-id-gsbp-c649ea5,#gspb_button-id-gsbp-cf99e07,#gspb_button-id-gsbp-d2e63fa,#gspb_button-id-gsbp-e70805c,#gspb_button-id-gsbp-e715883{display:flex;justify-content:flex-start}#gspb_button-id-gsbp-e715883 .gspb-buttonbox-text{display:flex;flex-direction:column}#gspb_button-id-gsbp-e715883>.gspb-buttonbox{box-sizing:border-box;padding:12px 33px;background-color:#00000000;font-size:14px;line-height:22px;font-weight:700!important;color:var(--wp--preset--color--palette-color-13, var(--theme-palette-color-13, #30822C));border-style:solid;border-width:2px;border-color:var(--wp--preset--color--palette-color-13, var(--theme-palette-color-13, 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