# Umpqua Health

> Umpqua Health is a mission-driven, community-focused healthcare organization proudly serving Douglas County, Oregon.

## Pages

- [Health Information Technology](https://www.umpquahealth.com/health-information-technology/): Umpqua Health Providers Health Information Technology (HIT) Umpqua Health has committed resources and support to its provider network and Care Coordination teams to build a…
- [Traditional Health Workers](https://www.umpquahealth.com/members/benefits-programs/traditional-health-workers/): Umpqua Health MEMBERS Traditional Health Workers Assisting you on your journey to wellness. CONNECT WITH A THW What is a Traditional Health Worker?
- [Connect Oregon](https://www.umpquahealth.com/providers/community-benefits/connect-oregon/): Umpqua Health Providers Connect Oregon & Unite Us Expanding the Coordinated Care Network through Unite Us Together, Umpqua Health and Unite Us have been working…
- [HRSN Nutrition Supports](https://www.umpquahealth.com/members/benefits-programs/health-related-social-needs/nutrition/): UMPQUA HEALTH MEMBERS HRSN Nutrition Supports Some Oregon Health Plan (OHP) members can get extra help with healthy food.
- [Nondiscrimination Policy](https://www.umpquahealth.com/nondiscrimination-policy/): Umpqua Health ALLIANCE UHA Nondiscrimination Notice Your Rights There are state and federal laws that protect you and your civil rights.
- [HRSN Home Changes for Health](https://www.umpquahealth.com/members/benefits-programs/health-related-social-needs/home-changes/): UMPQUA HEALTH MEMBERS HRSN Home Changes for Health Some Oregon Health Plan (OHP) members may be able to get items that help keep them safe and healthy during extreme weather or emergencies.
- [Inicio](https://www.umpquahealth.com/es/inicio/): UMPQUA HEALTH Atención local de calidad para el condado de Douglas HÁGASE SOCIO ENCONTRAR UN PROVEEDOR Servicios a los miembros Como miembro de Umpqua Health,…
- [Tecnología de la información sanitaria](https://www.umpquahealth.com/es/tecnologia-de-la-informacion-sanitaria/): Proveedores de Umpqua Health Tecnología de la información sanitaria (HIT) Umpqua Health ha destinado recursos y apoyo a su red de proveedores y a sus…
- [Programas de nutrición](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/programas-de-nutricion/): Umpqua Health MIEMBROS Programas de nutrición En Umpqua Health queremos ayudarle a llevar un estilo de vida saludable. A continuación podrá conocer los diferentes programas de Nutrición que ofrecemos.
- [Patrocinios](https://www.umpquahealth.com/es/patrocinios/): Umpqua Health Patrocinios Envíe su solicitud Para solicitudes de contribuciones benéficas de entre 100,00 y 5.000,00 dólares, rellene este formulario.
- [Primary Care Provider](https://www.umpquahealth.com/members/benefits-programs/primary-care-provider/): Umpqua Health MEMBERS Primary Care Services Umpqua Health provides primary care services to help people in Douglas County, Oregon. FIND A DOCTOR What is a Primary Care Provider (PCP)?
- [Terms of Service](https://www.umpquahealth.com/terms-of-service/): Umpqua Health Terms of Service Please read these Terms of Service ("Terms") carefully before using this website. By visiting or using this site, you agree to follow these Terms.
- [Becas](https://www.umpquahealth.com/es/becas/): Umpqua Health Becas En Umpqua Health, creemos que una comunidad saludable comienza con la oportunidad, y la educación es una de las herramientas más poderosas para crear un impacto duradero.
- [Asma y EPOC](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/asma-y-epoc/): Miembros de UMPQUA HEALTH Programa Conversio de apoyo al asma y la EPOC Umpqua Health se ha asociado con Conversio Health para ayudar a los pacientes con asma a respirar mejor.
- [Conectar Oregón](https://www.umpquahealth.com/es/conectar-oregon/): Proveedores de Umpqua Health Conectar Oregón y unirnos Ampliación de la Red de Atención Coordinada a través de Unidos por la Acción Juntos, Umpqua Health…
- [Child and Teen Health Checkups (EPSDT & YSHCN)](https://www.umpquahealth.com/members/benefits-programs/child-teen-checkups-epsdt/): UMPQUA HEALTH MEMBERS Child and Teen Health Checkups (EPSDT and YSHCN) Umpqua Health Alliance (UHA) covers free, comprehensive checkups and follow-up care for members from birth through age 26.
- [Embarazo y familia](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/embarazo-y-familia/): Umpqua Health MIEMBROS Embarazo y familia Estamos aquí para ayudarte a ti y a tu familia durante el embarazo y después de que nazca tu bebé.
- [Proveedor de atención primaria](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/proveedor-de-atencion-primaria/): Umpqua Health MIEMBROS Servicios de atención primaria Umpqua Health ofrece servicios de atención primaria para ayudar a las personas en el condado de Douglas, Oregon.
- [Condiciones de uso](https://www.umpquahealth.com/es/condiciones-de-uso/): Umpqua Health Condiciones de uso Lea atentamente estas Condiciones de servicio ("Condiciones") antes de utilizar este sitio web.
- [Dejar de fumar](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/dejar-de-fumar/): Umpqua Health MIEMBROS Dejar de fumar Nunca es demasiado tarde para dejar de fumar. Estamos aquí para ayudarle.
- [Fraude, despilfarro y abuso](https://www.umpquahealth.com/es/miembros/sus-derechos-para-anidar-paginas/fraude-despilfarro-y-abuso/): Umpqua Health MIEMBROS Fraude, despilfarro y abuso Umpqua Health quiere asegurarse de que usted recibe la atención que necesita y de que nadie se aprovecha del sistema.
- [Necesidades sociales relacionadas con la salud](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/necesidades-sociales-relacionadas-con-la-salud/): MIEMBROS DE UMPQUA HEALTH Necesidades sociales relacionadas con la salud (HRSN) A partir de 2024, algunos miembros del Plan de Salud de Oregón (OHP) podrán…
- [Interoperabilidad](https://www.umpquahealth.com/es/interoperabilidad/): Umpqua Health Interoperabilidad ¿Qué exige el CMS?
- [Política de privacidad](https://www.umpquahealth.com/es/politica-de-privacidad/): Umpqua Health Política de privacidad Esta Política de Privacidad de Umpqua Health LLC ("nosotros","nos" o"nuestro"), describe cómo y por qué podemos acceder, recopilar, almacenar, utilizar…
- [Política de no discriminación](https://www.umpquahealth.com/es/politica-de-no-discriminacion/): ALIANZA Umpqua Health Política de no discriminación Declaración de no discriminación En Umpqua Health, nos comprometemos a tratar a todas las personas con dignidad, respeto y equidad.
- [Programa de incentivos a la calidad](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/programa-de-incentivos-a-la-calidad/): Umpqua Health PROVEEDORES Programa de incentivos a la calidad Obtenga más información sobre el Programa de Incentivos de Calidad (QIP) de la Autoridad Sanitaria de…
- [Diabetes Prevention & Management](https://www.umpquahealth.com/members/benefits-programs/diabetes-prevention-management/): UMPQUA HEALTH MEMBERS Diabetes Prevention & Management Taking care of your health is important.
- [Informes anuales](https://www.umpquahealth.com/es/informes-anuales/): Umpqua Health Informes anuales - Informe anual 2024 Informe anual 2024 Este informe no es sólo un resumen de nuestros logros; es un testimonio de…
- [Programa Nuevo Día](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/programa-nuevo-dia/): Umpqua Health MIEMBROS Programa Nuevo Día ¿Qué es el Nuevo Día?
- [Alerts & Updates September 26, 2025](https://www.umpquahealth.com/members/helpful-resources/alerts-updates/alerts-updates-september-26-2025/): Umpqua Health MEMBERS Alerts & Updates Stay informed about important updates that may affect your care, benefits, or services.
- [Alerts & Updates September 22, 2025](https://www.umpquahealth.com/members/helpful-resources/alerts-updates/alerts-updates-september-22-2025/): Umpqua Health MEMBERS Alerts & Updates Stay informed about important updates that may affect your care, benefits, or services.
- [Carreras profesionales](https://www.umpquahealth.com/es/quienes-somos/carreras-profesionales/): Umpqua Health Carreras profesionales VER OFERTAS DE EMPLEO Por qué Umpqua Health En Umpqua Health, no sólo prestamos asistencia sanitaria, sino que la estamos transformando.
- [Servicios relacionados con la salud - Flex Spending](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/servicios-relacionados-con-la-salud-flex-spending/): MIEMBROS DE UMPQUA HEALTH Servicios relacionados con la salud - Flex Spending Los servicios relacionados con la salud son servicios no cubiertos que se ofrecen…
- [Foodsmart Telehealth Nutrición](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/foodsmart-telehealth-nutricion/): MIEMBROS DE UMPQUA HEALTH Foodsmart Telehealth Nutrición Cómo funciona Foodsmart es un programa gratuito que ayuda a los miembros de Umpqua Health Alliance a llevar…
- [Home](https://www.umpquahealth.com/): UMPQUA HEALTH Quality, Local Care for Douglas County BECOME A MEMBER FIND A PROVIDER Member Services As a member of Umpqua Health, you have access to many different benefits and programs.
- [Prevención y control de la diabetes](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/prevencion-y-control-de-la-diabetes/): MIEMBROS DE UMPQUA HEALTH Prevención y control de la diabetes Cuidar de su salud es importante.
- [Plan integral de salud conductual](https://www.umpquahealth.com/es/plan-integral-de-salud-conductual/): Umpqua Health Plan integral de salud conductual En 2021, la Autoridad Sanitaria de Oregón exigió a las Organizaciones de Atención Coordinada (CCO, por sus siglas…
- [Alerts & Updates September 17, 2025](https://www.umpquahealth.com/members/helpful-resources/alerts-updates/alerts-updates-sept-17-2025/): Umpqua Health MEMBERS Alerts & Updates Stay informed about important updates that may affect your care, benefits, or services.
- [Farmacia](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/farmacia/): Umpqua Health MIEMBROS Farmacia Umpqua Health se compromete a proporcionar a sus afiliados un tratamiento farmacológico adecuado, de alta calidad y rentable.
- [Community Impact (for nesting of pages)](https://www.umpquahealth.com/about-us/community-impact/)
- [Planificación anticipada de la asistencia](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/planificacion-anticipada-de-la-asistencia/): MIEMBROS DE UMPQUA HEALTH Planificación anticipada de la asistencia Planificar con antelación su asistencia sanitaria La Planificación Avanzada de Cuidados (PCA) le ayuda a pensar…
- [Pregnancy and Family](https://www.umpquahealth.com/members/benefits-programs/pregnancy-and-family/): Umpqua Health MEMBERS Pregnancy & Family We are here to help you and your family during pregnancy and after your baby is born.
- [Transición de la asistencia](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/transicion-de-la-asistencia/): MIEMBROS DE UMPQUA HEALTH Transición de la asistencia El Equipo de Transición de Cuidados de Umpqua Health está aquí para atender a sus pacientes recién dados de alta de ATRIO DUAL y UHA.
- [Alertas y actualizaciones 17 de septiembre de 2025](https://www.umpquahealth.com/es/alertas-y-actualizaciones/alertas-y-actualizaciones-17-de-septiembre-de-2025/): Umpqua Health MIEMBROS Alertas y actualizaciones Manténgase informado sobre actualizaciones importantes que puedan afectar a su atención, prestaciones o servicios.
- [Quality Incentive Program](https://www.umpquahealth.com/providers/health-plan-services/quality-incentive-program/): Umpqua Health PROVIDERS Quality Incentive Program Learn more about the Oregon Health Authority's Quality Incentive Program (QIP), and how you can get involved as an…
- [Food Help in Douglas County](https://www.umpquahealth.com/members/helpful-resources/food-help/): Umpqua Health MEMBERS Food and Nutrition Resources in Douglas County Access to nutritious food is an important part of your health and well-being.
- [Proveedores de servicios HRSN](https://www.umpquahealth.com/es/proveedores-de-servicios-hrsn/): Proveedores de Umpqua Health Proveedores de servicios HRSN Health-Related Social Needs (HRSN) es un nuevo programa de beneficios que comenzó a implementarse en 2024 para…
- [Trabajadores sanitarios tradicionales](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/trabajadores-sanitarios-tradicionales/): Umpqua Health MIEMBROS Trabajadores sanitarios tradicionales Ayudarle en su viaje hacia el bienestar. CONNECT WITH A THW ¿Qué es un trabajador sanitario tradicional?
- [Advanced Care Planning](https://www.umpquahealth.com/members/benefits-programs/advanced-care-planning/): UMPQUA HEALTH MEMBERS Advanced Care Planning Planning Ahead for Your Health Care Advanced Care Planning (ACP) helps you think about and share what kind of medical care you would want in the future.
- [Fondos comunitarios para el desarrollo de capacidades](https://www.umpquahealth.com/es/fondos-comunitarios-para-el-desarrollo-de-capacidades/): UMPQUA HEALTH Fondos comunitarios para el desarrollo de las capacidades (CCBF) Oportunidad de financiación 2025 UHA se complace en anunciar que, en asociación con OHA,…
- [Sus derechos (para anidar páginas)](https://www.umpquahealth.com/es/miembros/sus-derechos-para-anidar-paginas/)
- [Línea directa de enfermería](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/linea-directa-de-enfermeria/): Miembros de Umpqua Health Línea directa de enfermería ¿No está seguro de si debe ir al médico? ¿Tienes alguna duda sobre la tos, la fiebre o un medicamento?
- [Lengua y accesibilidad](https://www.umpquahealth.com/es/miembros/sus-derechos-para-anidar-paginas/lengua-y-accesibilidad/): MIEMBROS DE UMPQUA HEALTH Acceso lingüístico ¿Necesita ayuda para entenderlo? Todos los afiliados tienen derecho a conocer los programas y servicios de Umpqua Health.
- [Tu intimidad](https://www.umpquahealth.com/es/miembros/sus-derechos-para-anidar-paginas/tu-intimidad/): MIEMBROS DE UMPQUA HEALTH Tu intimidad AVISO DE PRÁCTICAS DE PRIVACIDAD Su información sanitaria: Cómo la mantenemos segura En Umpqua Health nos preocupamos por su salud y su privacidad.
- [Notificación de fraudes, despilfarros y abusos](https://www.umpquahealth.com/es/notificacion-de-fraudes-despilfarros-y-abusos/): PROVEEDORES DE UMPQUA HEALTH Notificación de fraudes, despilfarros y abusos (FWA) Protección de la integridad en toda nuestra red En Umpqua Health, la integridad, la…
- [Health Related Social Needs](https://www.umpquahealth.com/members/benefits-programs/health-related-social-needs/): UMPQUA HEALTH MEMBERS Health-Related Social Needs Support Services Starting in 2024, certain Oregon Health Plan (OHP) members may be eligible for extra non-medical services and supports.
- [Actualización de la normativa](https://www.umpquahealth.com/es/actualizacion-de-la-normativa/): Umpqua Health PROVEEDORES Actualización de la normativa Umpqua Health se compromete a mantener informados a los proveedores y a las partes interesadas sobre las últimas…
- [Documentos y formularios](https://www.umpquahealth.com/es/documentos-y-formularios/): Proveedores de Umpqua Health Documentos y formularios Si no encuentra lo que busca, nuestro equipo de atención al cliente puede ayudarle.
- [Manual del proveedor](https://www.umpquahealth.com/es/manual-del-proveedor/): Proveedores de Umpqua Health Manual del proveedor El Manual del Proveedor de Umpqua Health sirve como una guía completa para los proveedores de atención médica.
- [All Benefits and Programs](https://www.umpquahealth.com/members/benefits-programs/): UMPQUA HEALTH MEMBERS All Benefits & Programs We care about your health. We want to help you make the most of your plan! Learn more about your benefits and our programs below.
- [Sistema de atención](https://www.umpquahealth.com/es/sistema-de-atencion/): Umpqua Health Sistema de atención Cuando los jóvenes y las familias se enfrentan a problemas en los sistemas en los que participan, el Sistema de Atención Douglas (SOC) interviene para ayudar.
- [Alerts & Updates](https://www.umpquahealth.com/members/helpful-resources/alerts-updates/): Umpqua Health MEMBERS Alerts & Updates Stay informed about important updates that may affect your care, benefits, or services.
- [Pulse](https://www.umpquahealth.com/es/pulse/): Umpqua Health Pulse Póngase al día con los comunicados de prensa recientes de Umpqua Health. También puede consultar nuestros archivos de prensa de años anteriores.
- [Member Handbook ](https://www.umpquahealth.com/members/helpful-resources/member-handbook/): Umpqua Health MemberS Member Handbook At Umpqua Health, we want to make it easy for you and your family to get the care you need.
- [Reclamaciones](https://www.umpquahealth.com/es/reclamaciones/): Proveedores de Umpqua Health Reclamaciones Encuentre todo lo que necesita saber como proveedor de Umpqua Health sobre la presentación de reclamaciones electrónicas y en papel,…
- [Community Capacity Building Funds](https://www.umpquahealth.com/about-us/community-impact/community-capacity-building-funds/): UMPQUA HEALTH Community Capacity Building Funds (CCBF) 2025 Funding Opportunity UHA is excited to announce that, in partnership with OHA, we will be awarding Community…
- [Evaluación de la salud comunitaria y plan de mejora](https://www.umpquahealth.com/es/evaluacion-de-la-salud-comunitaria-y-plan-de-mejora/): Umpqua Health Evaluación de la salud comunitaria y plan de mejora Evaluación de la salud comunitaria Nuestro Consejo Asesor Comunitario (CAC) trabaja con socios comunitarios…
- [New Day Program](https://www.umpquahealth.com/members/benefits-programs/new-day-program/): Umpqua Health MEMBERS New Day Program What is New Day? Our New Day program gives extra support to pregnant members who are facing or have faced mental health concerns or substance use.
- [Recuperación por terceros](https://www.umpquahealth.com/es/recuperacion-por-terceros/): Proveedores de Umpqua Health Recuperación por terceros Coordinación de prestaciones La normativa federal vigente obliga a Medicaid a pagar la asistencia sanitaria sólo cuando se…
- [Documents and Forms ](https://www.umpquahealth.com/members/helpful-resources/member-documents-forms/): Umpqua Health Members Documents & Forms If you can't find what you're looking for below, our Customer Care team can help.
- [FAQ](https://www.umpquahealth.com/members/helpful-resources/faq/): Umpqua Health MemberS Frequently Asked Questions Find quick answers to the most common questions about Umpqua Health, including who we serve, how to contact us,…
- [Subvenciones](https://www.umpquahealth.com/es/subvenciones/): Umpqua Health Subvenciones Umpqua Health se enorgullece de apoyar iniciativas que responden a las necesidades cambiantes de nuestra comunidad.
- [Member Newsletter](https://www.umpquahealth.com/members/helpful-resources/member-newsletter/): Umpqua Health Members Member Newsletter UH Mind & Body is Umpqua Health’s member newsletter. Sign up to receive the newsletter to your email, or browse past editions below.
- [Flexible Services](https://www.umpquahealth.com/members/benefits-programs/flexible-services/): UMPQUA HEALTH MEMBERS Flexible Services Health-Related Services are non-covered services that are offered as a supplement to covered benefits to improve care delivery and overall…
- [Contratación](https://www.umpquahealth.com/es/contratacion/): Proveedores de Umpqua Health Contratación de Umpqua Health Estamos comprometidos a mejorar la salud de las personas y la comunidad de Oregón a través de nuestro sistema de atención coordinada.
- [Alertas y actualizaciones](https://www.umpquahealth.com/es/alertas-y-actualizaciones/): Umpqua Health MIEMBROS Alertas y actualizaciones Manténgase informado sobre actualizaciones importantes que puedan afectar a su atención, prestaciones o servicios.
- [Fraud, Waste and Abuse](https://www.umpquahealth.com/members/rights/fraud-waste-and-abuse/): Umpqua Health MEMBERS Fraud, Waste and Abuse Umpqua Health wants to make sure you get the care you need — and that no one takes advantage of the system.
- [Comprehensive Behavioral Health Plan](https://www.umpquahealth.com/about-us/community-impact/behavioral-health/): Umpqua Health Comprehensive Behavioral Health Plan In 2021, the Oregon Health Authority required Coordinated Care Organizations (CCOs) to develop regional Comprehensive Behavioral Health Plans (CBHP).
- [Acreditación](https://www.umpquahealth.com/es/acreditacion/): Proveedores de Umpqua Health Acreditación y renovación de credenciales Umpqua Health se enorgullece de asociarse con una red de proveedores calificados, compasivos y acreditados para…
- [Behavioral Health](https://www.umpquahealth.com/members/benefits-programs/behavioral-health/): Umpqua Health MEMBERS Behavioral Health At Umpqua Health, we care about all of your health needs. That includes mental health and behavioral health.
- [Consejo de Administración](https://www.umpquahealth.com/es/consejo-de-administracion/): Umpqua Health Consejo de Administración Si tiene alguna pregunta o desea obtener información sobre la Junta Directiva de la UHA, póngase en contacto con el…
- [Dental](https://www.umpquahealth.com/members/benefits-programs/dental/): UMPQUA HEALTH MEMBERS Dental Care Umpqua Health Dental plans cover routine check-ups and x-rays, as well as fillings and emergency treatments.
- [Relaciones con los proveedores](https://www.umpquahealth.com/es/relaciones-con-los-proveedores/): Proveedores de Umpqua Health Relaciones con los proveedores En Umpqua Health, nuestro Departamento de Relaciones con Proveedores se dedica a fomentar asociaciones sólidas con los…
- [Specialists ](https://www.umpquahealth.com/members/benefits-programs/specialists/): Umpqua Health MemberS Specialists Specialists offer services that your primary doctor can't provide. This includes services like annual exams, family planning, and mental and behavioral health care.
- [Pharmacy](https://www.umpquahealth.com/members/benefits-programs/pharmacy/): Umpqua Health MEMBERS Pharmacy Umpqua Health is committed to providing appropriate, high-quality, and cost-effective medication therapy to our members.
- [Encontrar un intérprete](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/encontrar-un-interprete/): MIEMBROS DE UMPQUA HEALTH Encontrar un intérprete En Umpqua Health, creemos que el idioma nunca debe ser una barrera para una atención de calidad.
- [Consejo Consultivo Comunitario](https://www.umpquahealth.com/es/consejo-consultivo-comunitario/): Umpqua Health Consejo Consultivo Comunitario Nuestro Consejo Asesor Comunitario (CAC) está formado por miembros de la comunidad y representantes de organizaciones sanitarias y afines de…
- [Transition of Care](https://www.umpquahealth.com/members/benefits-programs/transition-of-care/): UMPQUA HEALTH MEMBERS Transition of Care Umpqua Health’s Transition of Care Team is here to see your recently discharged ATRIO DUAL and UHA patients.
- [Equidad sanitaria](https://www.umpquahealth.com/es/equidad-sanitaria/): Umpqua Health Equidad sanitaria Como parte de nuestro compromiso de ofrecer una mejor atención a todos, nos esforzamos por incluir a todos nuestros afiliados. ¿Qué es la equidad sanitaria?
- [Telehealth Providers](https://www.umpquahealth.com/members/benefits-programs/telehealth-providers/): Umpqua Health MEMbERS Telehealth Providers Telehealth helps you connect with your provider using your phone or computer. You can have live video or phone visits.
- [Complaints and Appeals ](https://www.umpquahealth.com/members/rights/complaints-appeals/): Umpqua Health MEMBERS Complaints & Appeals  Your Voice Matters At Umpqua Health, we want to hear from you.
- [Evaluación de la salud comunitaria y plan de mejora](https://www.umpquahealth.com/es/evaluacion-de-la-salud-comunitaria-y-plan-de-mejora-2/): Umpqua Health Evaluación de la salud comunitaria y plan de mejora CHIP El Consejo Asesor Comunitario (CAC) de la UHA proporciona financiación anual para los…
- [Get a Ride](https://www.umpquahealth.com/members/benefits-programs/get-a-ride/): Umpqua Health MEMBERS Get a Ride to Your Appointment (NEMT) Need a FREE ride to your next appointment?
- [COMPARTIR](https://www.umpquahealth.com/es/compartir/): Umpqua Health COMPARTIR SHARE es una oportunidad de financiación ofrecida por Umpqua Health a los socios de la comunidad que puede utilizarse para abordar los…
- [Autorizaciones previas](https://www.umpquahealth.com/es/autorizaciones-previas/): Proveedores de Umpqua Health Autorizaciones previas Aprenda a presentar autorizaciones previas, revise nuestras tablas de PA y consulte recursos adicionales.
- [Ayuda alimentaria en el condado de Douglas](https://www.umpquahealth.com/es/miembros/ayuda-alimentaria-en-el-condado-de-douglas/): Umpqua Health MIEMBROS Recursos alimentarios y nutricionales en el condado de Douglas El acceso a alimentos nutritivos es una parte importante de su salud y bienestar.
- [Guías de práctica clínica](https://www.umpquahealth.com/es/guias-de-practica-clinica/): Proveedores de Umpqua Health Guías de práctica clínica Umpqua Health adopta directrices de práctica clínica basadas en pruebas clínicas válidas y fiables y/o en el consenso de expertos clínicos.
- [Formación y educación](https://www.umpquahealth.com/es/formacion-y-educacion/): Proveedores de Umpqua Health Formación y educación Formación Manual del proveedor Manual del proveedor Orientación y formación obligatoria Formación obligatoria para proveedores Formación obligatoria para…
- [Find an Interpreter ](https://www.umpquahealth.com/members/benefits-programs/find-an-interpreter/): UMPQUA HEALTH MEMBERS Find an Interpreter At Umpqua Health, we believe that language should never be a barrier to quality care.
- [Boletín para proveedores](https://www.umpquahealth.com/es/boletin-para-proveedores/): Proveedores de Umpqua Health Boletín para proveedores The UHA Connection es el boletín para proveedores de Umpqua Health. Suscríbase para recibirlo en su buzón de correo electrónico cada mes.
- [Revisiones médicas para niños y adolescentes (EPSDT y YSHCN)](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/revisiones-medicas-para-ninos-y-adolescentes-epsdt-y-yshcn/): Inicio > Miembros > Prestaciones y programas > Revisiones médicas para niños y adolescentes MIEMBROS DE UMPQUA HEALTH Revisiones médicas para niños y adolescentes (EPSDT…
- [Salud conductual](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/salud-conductual/): Umpqua Health MIEMBROS Salud conductual En Umpqua Health, nos preocupamos por todas sus necesidades de salud. Eso incluye la salud mental y la salud conductual.
- [Manual del afiliado](https://www.umpquahealth.com/es/manual-del-afiliado/): Miembros de Umpqua Health Manual del afiliado En Umpqua Health, queremos facilitarle a usted y a su familia la obtención de la atención que necesitan.
- [Dental](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/dental/): MIEMBROS DE UMPQUA HEALTH Atención dental Los planes dentales cubren revisiones rutinarias y radiografías, así como empastes y tratamientos de urgencia.
- [Documentos y formularios](https://www.umpquahealth.com/es/documentos-y-formularios-2/): Miembros de Umpqua Health Documentos y formularios Si no encuentra lo que busca, nuestro equipo de atención al cliente puede ayudarle.
- [H.R. 1 Information](https://www.umpquahealth.com/members/hr1/): UMPQUA HEALTH MEMBERS H.R. 1 Information Learn how you may be affected by these changes. Find links to resources and more information. What is H.R. 1?
- [PREGUNTAS FRECUENTES](https://www.umpquahealth.com/es/preguntas-frecuentes/): Miembros de Umpqua Health Preguntas frecuentes Encuentre respuestas rápidas a las preguntas más comunes sobre Umpqua Health, incluyendo a quién servimos, cómo contactarnos, horarios de…
- [Especialistas](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/especialistas/): Miembros de Umpqua Health Especialistas Los especialistas ofrecen servicios que su médico de cabecera no puede proporcionarle.
- [Proveedores de telesalud](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/proveedores-de-telesalud/): MIEMBROS DE Umpqua Health Telemedicina La telesalud le ayuda a conectar con su proveedor a través del teléfono o el ordenador. Puede tener visitas en directo por vídeo o por teléfono.
- [Boletín para los miembros](https://www.umpquahealth.com/es/boletin-para-los-miembros/): Miembros de Umpqua Health Boletín para los miembros UH Mind & Body es el boletín para miembros de Umpqua Health.
- [Reclamaciones y recursos](https://www.umpquahealth.com/es/miembros/sus-derechos-para-anidar-paginas/reclamaciones-y-recursos/): Umpqua Health MIEMBROS Reclamaciones y recursos Tu voz importa En Umpqua Health queremos conocer su opinión.
- [Health Plan Services (for nesting of pages)](https://www.umpquahealth.com/providers/health-plan-services/)
- [Viaja con nosotros](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/viaja-con-nosotros/): Umpqua Health MIEMBROS Consiga transporte (NEMT) ¿Necesita que le lleven GRATIS a su próxima cita?
- [Partner with Us (for nesting of pages)](https://www.umpquahealth.com/providers/partner-with-us/)
- [Community Benefits (for nesting of pages)](https://www.umpquahealth.com/providers/community-benefits/)
- [Provider Resources (for nesting of pages)](https://www.umpquahealth.com/providers/provider-resources/)
- [Claims ](https://www.umpquahealth.com/providers/health-plan-services/claims/): Umpqua Health Providers Claims Find everything you need to know as an Umpqua Health provider about electronic and paper claim submission, timely filing guidelines, and appeals.
- [Prior Authorizations ](https://www.umpquahealth.com/providers/health-plan-services/prior-authorizations/): Umpqua Health Providers Prior Authorizations Learn how to submit prior authorizations, review our PA grids and browse additional resources.
- [Interoperability](https://www.umpquahealth.com/interoperability/): Umpqua Health Interoperability Get the information you need It is important that you and your representative can get the health information you need. CMS set up rules to make it easier for you.
- [Third Party Recovery ](https://www.umpquahealth.com/providers/health-plan-services/third-party-recovery/): Umpqua Health Providers Third Party Recovery Coordination of Benefits Current federal regulations require Medicaid to pay for health care only after the Member’s other health…
- [Todas las prestaciones y programas](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/): MIEMBROS DE UMPQUA HEALTH Todas las prestaciones y programas Nos preocupamos por su salud. Queremos ayudarle a aprovechar al máximo su plan.
- [Your Rights (for nesting of pages)](https://www.umpquahealth.com/members/rights/)
- [Nurse Hotline](https://www.umpquahealth.com/members/benefits-programs/nurse-hotline/): Umpqua Health Members Nurse Hotline Not sure if you should go to the doctor? Have a question about a cough, fever, or medicine? You can call our 24/7 Nurse Hotline anytime—day or night!
- [Language and Accessibility](https://www.umpquahealth.com/members/rights/language-accessibility/): UMPQUA HEALTH MEMBERS Language Access Need Help Understanding? All members have a right to know about Umpqua Health’s programs and services.
- [Find a Clinic Near You](https://www.umpquahealth.com/members/benefits-programs/clinic-hours/): Umpqua Health MEMBERS You Do Not Have to Go to the Emergency Room Clinics across Douglas County can treat most health concerns.
- [Your Privacy](https://www.umpquahealth.com/members/rights/your-privacy/): UMPQUA HEALTH MEMBERS Your Privacy NOTICE OF PRIVACY PRACTICES Your Health Information: How We Keep It Safe At Umpqua Health, we care about your health — and your privacy.
- [Clinical Practice Guidelines ](https://www.umpquahealth.com/providers/health-plan-services/clinical-practice-guidelines/): Umpqua Health Providers Clinical Practice Guidelines Umpqua Health adopts Clinical Practice Guidelines that are based on valid and reliable clinical evidence and/or a consensus of clinical experts.
- [Reporting Fraud Waste and Abuse](https://www.umpquahealth.com/providers/partner-with-us/fraud-waste-abuse/): UMPQUA HEALTH PROVIDERS Reporting Fraud, Waste, and Abuse (FWA) Protecting Integrity Across Our Network At Umpqua Health, integrity, accountability, and transparency are core values.
- [Training and Education ](https://www.umpquahealth.com/providers/provider-resources/training-education/): Umpqua Health Providers Training & Education Trainings Provider Handbook Provider Handbook Orientation & Required Trainings Provider Required Trainings Subcontractor Required Trainings Provider Orientation Slide Deck…
- [Contracting ](https://www.umpquahealth.com/providers/partner-with-us/contracting/): Umpqua Health Providers Umpqua Health Contracting We are committed to improving the health of individuals and the community in Oregon through our coordinated care system.
- [Credentialing ](https://www.umpquahealth.com/providers/partner-with-us/credentialing/): Umpqua Health Providers Credentialing & Recredentialing Umpqua Health is proud to partner with a network of qualified, compassionate, and credentialed providers to serve Oregon Health…
- [Provider Relations](https://www.umpquahealth.com/providers/partner-with-us/provider-relations/): Umpqua Health Providers Provider Relations At Umpqua Health, our Provider Relations Department is dedicated to fostering strong partnerships with healthcare providers.
- [Tobacco Cessation](https://www.umpquahealth.com/members/benefits-programs/tobacco-cessation/): Umpqua Health MEMBERS Tobacco Cessation It’s never too late to quit smoking. We're here to help you!
- [Back-to-School Bash](https://www.umpquahealth.com/back-to-school-bash/): Umpqua Health Building Tomorrow Together – A Back-to-School Bash Join us for a free, family-friendly back-to-school bash!
- [Community Health Assessment and Improvement Plan ](https://www.umpquahealth.com/about-us/community-impact/cha-chp/): Umpqua Health Community Health Assessment & Improvement Plan  Community Health Assessment Our Community Advisory Council (CAC) works with local community partners every five years to…
- [Nutrition Programs](https://www.umpquahealth.com/members/benefits-programs/nutrition-programs/): Umpqua Health MEMBERS Nutrition Programs At Umpqua Health, we want to help you live a healthy lifestyle. Below you can learn about the different Nutrition programs we offer.
- [Grants](https://www.umpquahealth.com/about-us/community-impact/grants/): Umpqua Health Grants Umpqua Health is proud to support initiatives that respond to the changing needs of our community.
- [Regulatory Updates](https://www.umpquahealth.com/providers/provider-resources/regulatory-updates/): Umpqua Health PROVIDERS Regulatory Updates Umpqua Health is committed to keeping providers and stakeholders informed about the latest developments in Oregon Health Plan (OHP) policies,…
- [Documents and Forms ](https://www.umpquahealth.com/providers/provider-resources/provider-documents-forms/): Umpqua Health Providers Documents & Forms If you can't find what you're looking for below, our Customer Care team can help.
- [Provider Newsletter ](https://www.umpquahealth.com/providers/provider-resources/provider-newsletter/): Umpqua Health Providers Provider Newsletter The UHA Connection is Umpqua Health’s Provider Newsletter. Sign up to receive to receive it in your email inbox each month!
- [Umpqua Health Alliance Partners with Connect Oregon to Connect Residents to Health and Social Resources](https://www.umpquahealth.com/about-us/media/press/umpqua-health-alliance-partners-with-connect-oregon-to-connect-residents-to-health-and-social-resources/): Umpqua Health Umpqua Health Alliance Partners with Connect Oregon to Connect Residents to Health and Social Resources Umpqua Health Alliance (UHA) and Unite Us, the enterprise technology…
- [Provider Handbook](https://www.umpquahealth.com/providers/provider-resources/provider-handbook/): Umpqua Health Providers Provider Handbook The Umpqua Health Provider Handbook serves as a comprehensive guide for healthcare providers.
- [Board of Directors](https://www.umpquahealth.com/about-us/who-we-are/board-of-directors/): Umpqua Health Board of Directors If you have questions, or are seeking information about the UHA Board, contact our Board Chair using one of the options below.
- [Community Advisory Council ](https://www.umpquahealth.com/about-us/who-we-are/community-advisory-council/): Umpqua Health Community Advisory Council Our Community Advisory Council (CAC) includes community members and representatives from healthcare and related organizations across Douglas County.
- [Who We Are (for nesting of pages)](https://www.umpquahealth.com/about-us/who-we-are/)
- [Health Equity ](https://www.umpquahealth.com/about-us/who-we-are/health-equity/): Umpqua Health Health Equity  As part of our commitment to providing better care for all, we strive for inclusion of all our members. What is Health Equity?
- [System of Care](https://www.umpquahealth.com/about-us/community-impact/system-of-care-grants/): Umpqua Health System of Care When youth and families face challenges within the systems they participate in, the Douglas System of Care (SOC) steps in to help. What is the System of Care (SOC)?
- [Media (for nesting of pages)](https://www.umpquahealth.com/about-us/media/)
- [Sponsorships](https://www.umpquahealth.com/about-us/community-impact/sponsorships/): Umpqua Health Sponsorships Submit Your Request For Charitable Contribution Requests of $100.00-$5,000.00, please fill out this form.
- [Palliative Care](https://www.umpquahealth.com/members/benefits-programs/palliative-care/): UMPQUA HEALTH MEMBERS Palliative Care Services Umpqua Health offers in-home palliative care through a partnership with Housecall Providers.
- [Scholarships](https://www.umpquahealth.com/about-us/community-impact/scholarships/): Umpqua Health Scholarships At Umpqua Health, we believe that a healthy community starts with opportunity—and education is one of the most powerful tools for creating lasting impact.
- [HRSN Service Providers](https://www.umpquahealth.com/providers/community-benefits/hrsn-service-providers/): Umpqua Health Providers HRSN Service Providers Health-Related Social Needs (HRSN) is a new benefit program that began rolling out in 2024 for eligible Oregon Health Plan (OHP) members.
- [SHARE](https://www.umpquahealth.com/about-us/community-impact/share/): Umpqua Health SHARE SHARE is a funding opportunity offered by Umpqua Health to community partners that can be used to address social determinants of health,…
- [Press](https://www.umpquahealth.com/about-us/media/press/): Umpqua Health Press Catch up on Umpqua Health's recent press releases. You can also browse our press archives from years past. For media inquiries, please contact Lindsey Baker, Chief of Staff.
- [Annual Reports](https://www.umpquahealth.com/about-us/media/annual-reports/): Umpqua Health Annual Reports - 2025 Annual Report 2025 Annual Report The 2025 Annual Report highlights Umpqua Health's accomplishments, community impact, organizational performance, key initiatives,…
- [Careers](https://www.umpquahealth.com/about-us/careers/): Umpqua HealtH Careers VIEW JOB OPENINGS Why Umpqua Health At Umpqua Health, we're not just delivering healthcare; we're transforming it.
- [Cuidados paliativos](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/cuidados-paliativos/): MIEMBROS DE UMPQUA HEALTH Servicios de cuidados paliativos Umpqua Health ofrece cuidados paliativos a domicilio a través de una asociación con Housecall Providers.
- [Privacy Policy](https://www.umpquahealth.com/privacy-policy/): Umpqua Health Privacy Policy This Privacy Policy for Umpqua Health LLC ("we," "us," or "our"), describes how and why we might access, collect, store, use,…
- [HRSN Housing Supports](https://www.umpquahealth.com/members/benefits-programs/health-related-social-needs/housing/): UMPQUA HEALTH MEMBERS HSRN Housing Support Some Oregon Health Plan (OHP) members can get extra help to stay safely housed. If you are facing eviction now, this process may not move fast enough to help.
- [Members](https://www.umpquahealth.com/members/): UMPQUA HEALTH MEMBERS How Can We Help? FIND A PROVIDER FIND A FORM Getting Started Understand Your Plan MEMBER Your Benefits Learn about ways you can get care and the programs we offer.
- [Miembros](https://www.umpquahealth.com/es/miembros/): MIEMBROS DE UMPQUA HEALTH ¿Cómo podemos ayudarle?
- [Eligibility & Enrollment ](https://www.umpquahealth.com/members/benefits-programs/eligibility-enrollment/): Umpqua Health Member Eligibility & Enrollment Keep Your OHP Coverage To keep your Oregon Health Plan coverage, you must update your information every year.
- [Requisitos e inscripción](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/requisitos-e-inscripcion/): Umpqua Health Miembro Requisitos e inscripción Mantenga su cobertura del OHP Para mantener su cobertura del Plan de Salud de Oregón, debe actualizar sus datos cada año.
- [Providers ](https://www.umpquahealth.com/providers/): UMPQUA HEALTH PROVIDERS Provider Network PROVIDER HANDBOOK FIND A FORM OUR PURPOSE Improve individual and community health.
- [Proveedores](https://www.umpquahealth.com/es/proveedores/): PROVEEDORES DE UMPQUA HEALTH Red de proveedores MANUAL DEL PROVEEDOR ENCONTRAR UN FORMULARIO NUESTRO OBJETIVO Mejorar la salud individual y comunitaria.
- [Quiénes somos](https://www.umpquahealth.com/es/quienes-somos/): UMPQUA HEALTH Quiénes somos Umpqua Health es una organización sanitaria centrada en la comunidad e impulsada por su misión que sirve con orgullo al condado de Douglas, Oregón.
- [Contacte con nosotros](https://www.umpquahealth.com/es/contacte-con-nosotros/): Umpqua Health Contacte con nosotros ¿Tiene preguntas sobre su plan?
- [About Us](https://www.umpquahealth.com/about-us/): UMPQUA HEALTH About Us Umpqua Health is a mission-driven, community-focused healthcare organization proudly serving Douglas County, Oregon.
- [Contact Us](https://www.umpquahealth.com/contact-us/): Umpqua Health Contact Us Have questions about your plan? Need help finding a form or a specific provider?Our Customer Service team is available to help you Monday – Friday from 8:00am – 5:00pm.
- [Care Coordination ](https://www.umpquahealth.com/members/benefits-programs/care-coordination/): Umpqua Health MEMBERS Care Coordination Services Need Help With Your Healthcare? Our Care Coordinators are here to guide you! They can help you understand your healthcare and find the support you need.
- [Helpful Resources (for nesting of pages)](https://www.umpquahealth.com/members/helpful-resources/)
- [Coordinación asistencial](https://www.umpquahealth.com/es/miembros/todas-las-prestaciones-y-programas/coordinacion-asistencial/): Umpqua Health MIEMBROS Servicios de coordinación asistencial ¿Necesita ayuda con su asistencia sanitaria? Nuestros coordinadores asistenciales están aquí para guiarle.

## Forms

- [2024 Annual Report](https://www.umpquahealth.com/form/2024-annual-report/) (2025-06-24): Umpqua Health's 2024 Annual Report highlighting organizational milestones including NCQA Health Equity Accreditation, the launch of the Health-Related Social Needs benefit, expanded community partnerships, and…
- [2024 CCO Provider Attestation Form BHDP](https://www.umpquahealth.com/form/2024-cco-provider-attestation-form-bhdp/) (2025-06-17): 2024 provider Medicaid-focused attestation form for the Behavioral Health Dedicated Practitioner (BHDP) program, used by contracted providers to certify the accuracy of their Medicaid tier…
- [2025 Focus Measures](https://www.umpquahealth.com/form/2025-focus-measures/) (2025-06-13): Reference chart of Umpqua Health Alliance's 2025 focus measures for Oregon Health Plan quality improvement, including adolescent and childhood immunizations, SUD treatment engagement, language access,…
- [2025 Recommended Immunizations for 0-6yrs](https://www.umpquahealth.com/form/2025-recommended-immunizations-for-0-6yrs/) (2025-06-17): Learn more about recommended vaccines for children age 0-6.
- [2025 Recommended Immunizations for Adults Aged 19+](https://www.umpquahealth.com/form/2025-recommended-immunizations-for-adults-aged-19/) (2025-06-17): Learn more about recommended vaccines for adults over 19.
- [2025 Recommended Immunizations for Children 7-18yrs](https://www.umpquahealth.com/form/2025-recommended-immunizations-for-children-7-18yrs/) (2025-06-17): Learn more about recommended vaccines for children age 7-18.
- [2025 SHARE Grant Investment Summary](https://www.umpquahealth.com/form/2025-share-grant-investment-summary/) (2026-05-29): 2025 SHARE Grant Investment Summary. This document summarizes SHARE Grant investments made in 2025 and supports required public reporting obligations.
- [ACH Information Request Form](https://www.umpquahealth.com/form/ach-information-request-form/) (2025-06-25): Online form for providers to submit ACH (automated clearing house) banking information to Umpqua Health Alliance to enroll in or update electronic funds transfer for claims reimbursement.
- [Advance Directives Policy](https://www.umpquahealth.com/form/advance-directives-policy/) (2025-11-19): Umpqua Health Alliance corporate policy (Version 6) outlining procedures for advance directives, including how member healthcare wishes and end-of-life preferences are documented, communicated, and honored.
- [Advanced Illness Care Referral Form](https://www.umpquahealth.com/form/advanced-illness-care-referral-form/) (2025-11-20): Referral form for Advanced Illness Care services through Housecall Providers, used by health plans, hospitals, and clinics to refer Umpqua Health OHP members for in-home…
- [American Diabetes Association - Type 2 Diabetes Fact Sheet](https://www.umpquahealth.com/form/american-diabetes-association-type-2-diabetes-fact-sheet/) (2025-06-10): Learn more about diabetes in Oregon.
- [American Diabetes Association Standards of Care](https://www.umpquahealth.com/form/american-diabetes-association-standards-of-care/) (2025-06-25): The American Diabetes Association's Standards of Care in Diabetes, providing comprehensive evidence-based clinical practice recommendations for the prevention, diagnosis, and management of diabetes, referenced by…
- [Appeals & Hearing Request](https://www.umpquahealth.com/form/appeals-hearing-request/) (2025-05-29): Use this form to submit a hearing request to the Oregon Health Authority (OHA).
- [Appeals & Hearing Request (Spanish)](https://www.umpquahealth.com/form/appeals-hearing-request-spanish/) (2025-05-29): Utilice este formulario para enviar una solicitud de audiencia a la Autoridad de Salud de Oregón (OHA).
- [Appeals and Hearings Flowchart](https://www.umpquahealth.com/form/appeals-and-hearings-flowchart/) (2025-05-30): Learn more about the process we follow for appeals and hearings.
- [Appendix A Telehealth Code Descriptions](https://www.umpquahealth.com/form/appendix-a-telehealth-code-descriptions/) (2025-08-14): Reference table listing CPT and HCPCS codes approved for telehealth billing with Umpqua Health Alliance, including required GT modifiers, covering psychiatric evaluations, psychotherapy, E/M services,…
- [Asthma and COPD](https://www.umpquahealth.com/form/asthma-and-copd/) (2026-06-17): Updated Asthma and COPD clinical guidance document for providers, containing current treatment recommendations, medication information, and related pharmacy guidance.
- [Asthma-COPD Support Program Brochure](https://www.umpquahealth.com/form/asthma-copd-support-program-brochure/) (2025-06-13): Guidance for OHA’s CCO Incentive Measure Program.
- [Becoming Trauma Informed – Training Series](https://www.umpquahealth.com/form/becoming-trauma-informed-training-series/) (2025-06-17): Resource list compiled from the National Institute of Corrections' 2020 Becoming Trauma-Informed Webinar Series, including videos, readings, and tools to support trauma-informed practices in behavioral…
- [Behavioral Health Prior Authorization Provider FAQ](https://www.umpquahealth.com/form/behavioral-health-prior-authorization-provider-faq/) (2025-05-29): Find answers to frequently asked questions about behavioral health PAs.
- [Biosimilar FAQs](https://www.umpquahealth.com/form/biosimilar-faqs/) (2026-06-17): Updated Biosimilar FAQs document providing current information on biosimilar medications, coverage considerations, clinical use, and frequently asked questions for providers.
- [Biosimilar FAQs 2026](https://www.umpquahealth.com/form/biosimilar-faqs-2026/) (2026-06-18): Updated Biosimilar FAQs document providing current information on biosimilar medications, coverage considerations, clinical use, and frequently asked questions for providers.
- [Case Management Referral Form](https://www.umpquahealth.com/form/case-management-referral-form/) (2026-06-08): Case Management Referral Form used to request care coordination services and connect members with support, resources and assistance based on their individual needs.
- [CCO Incentive Measure Binder](https://www.umpquahealth.com/form/cco-incentive-measure-binder/) (2026-05-19): Guidance for OHA’s CCO Incentive Measure Program.
- [CCO Incentive Measures History](https://www.umpquahealth.com/form/cco-incentive-measures-history/) (2025-06-13): Historical reference chart tracking Oregon CCO incentive measures from 2013 through 2025, showing which quality metrics were active each year and how the quality improvement…
- [CE01 – Grievance Appeals and Hearings](https://www.umpquahealth.com/form/ce01-grievance-appeals-and-hearings/) (2025-06-17): Umpqua Health Alliance corporate policy (CE01, Version 19) establishing internal grievance and appeal procedures under which members, authorized representatives, or providers may file complaints or…
- [CE03 - Wraparound](https://www.umpquahealth.com/form/ce03-wraparound/) (2025-06-17): Umpqua Health Alliance corporate policy (CE03, Version 8) establishing a framework for Wraparound care services for youth members and their families, tailored to individual needs…
- [CE05 – Utilization Review](https://www.umpquahealth.com/form/ce05-utilization-review/) (2025-06-17): Umpqua Health Alliance corporate policy (CE05) establishing procedures for utilization review, including criteria for reviewing service requests, decision timelines, and member and provider notification requirements.
- [CE11 – Covered Services](https://www.umpquahealth.com/form/ce11-covered-services/) (2025-06-17): Umpqua Health Alliance corporate policy (CE11) defining covered services under the Oregon Health Plan, including the scope of benefits, exclusions, and procedures for determining coverage…
- [CE12 – Prior Authorizations](https://www.umpquahealth.com/form/ce12-prior-authorizations/) (2025-06-17): Umpqua Health Alliance corporate policy (CE12) outlining prior authorization requirements, processes, and timelines for medical, behavioral health, and pharmacy services, including provider submission requirements and…
- [CE13 Emergency Care and Post-Stabilization Policy](https://www.umpquahealth.com/form/ce13-emergency-care-and-post-stabilization-policy/) (2026-06-17): CE13 Emergency Care and Post-Stabilization Policy outlining provider requirements, procedures, and responsibilities for emergency services and post-stabilization care in accordance with current Umpqua Health Alliance…
- [CE19 – Substance Use Disorder Services](https://www.umpquahealth.com/form/ce19-substance-use-disorder-services/) (2025-06-17): Umpqua Health Alliance corporate policy (CE19) defining covered substance use disorder services and requirements, including criteria for treatment authorization, levels of care, and coordination with…
- [CE21 – Adverse Benefit Determinations](https://www.umpquahealth.com/form/ce21-adverse-benefit-determinations/) (2025-06-17): Umpqua Health Alliance corporate policy (CE21, Version 13) requiring written notification to members when an adverse benefit determination is made, including denials, reductions, or terminations…
- [CE22 – Payment and Authorization of Hospital Admissions](https://www.umpquahealth.com/form/ce22-payment-and-authorization-of-hospital-admissions/) (2025-06-17): Umpqua Health Alliance corporate policy (CE22) governing payment and authorization of hospital admissions, including provider notification requirements, concurrent review processes, and post-discharge planning coordination.
- [Child Growth Milestones](https://www.umpquahealth.com/form/growth-milestones/) (2025-06-13): Reference chart of developmental milestones for children from birth through 12 months, covering communication, movement, and social-emotional development, for use by parents and providers tracking…
- [CHP Executive Summary](https://www.umpquahealth.com/form/chp-executive-summary/) (2025-06-09): Plain language summary of the Community Health Improvement Plan (CHP).
- [CHP Spring Funding Guidance 2026](https://www.umpquahealth.com/form/chp-spring-funding-guidance-2026/) (2025-06-09): Guidance for funding opportunities associated with the 2026 Community Health Improvement Plan (CHP).
- [CHP Webinar – Spring 2025 Video](https://www.umpquahealth.com/form/chp-webinar-spring-2025-video/) (2025-06-09): Watch this video to learn more about funding opportunities associated with the 2025 Community Health Improvement Plan (CHP).
- [Chronic Obstructive Lung Disease - Global Initiative for COPD](https://www.umpquahealth.com/form/chronic-obstructive-lung-disease-global-initiative-for-copd/) (2025-06-25): GOLD (Global Initiative for Chronic Obstructive Lung Disease) clinical practice guidelines for the diagnosis, management, and prevention of COPD, referenced by Umpqua Health Alliance as…
- [Claims Support NDC Validation Process](https://www.umpquahealth.com/form/claims-support-ndc-validation-process/) (2025-08-14): Flowchart documenting Umpqua Health Alliance's NDC (National Drug Code) validation process for claims adjudication, showing how CIM validates NDC codes against the FDA Medicaid Drug…
- [Clinic Hours and Extended Access Guide](https://www.umpquahealth.com/form/clinic-hours-and-extended-access-guide/) (2026-07-20): A printable guide to network clinics in Douglas County with extended evening and weekend hours.
- [Clinical Practice Guideline for the Assessment and Treatment of Children and Adolescents With Anxiety Disorders](https://www.umpquahealth.com/form/clinical-practice-guideline-for-the-assessment-and-treatment-of-children-and-adolescents-with-anxiety-disorders/) (2025-06-25): American Academy of Child and Adolescent Psychiatry (AACAP) clinical practice guideline for assessing and treating anxiety disorders in children and adolescents, referenced by Umpqua Health…
- [Code of Conduct 2025](https://www.umpquahealth.com/form/code-of-conduct-2025/) (2025-06-23): Our Code of Conduct serves as a guide for all employees and partners to maintain ethics and compliance standards.
- [Collaborative Social Needs Screening & Referral Training](https://www.umpquahealth.com/form/collaborative-social-needs-screening-referral-training/) (2025-06-13): Training resource for providers and staff on collaborative social needs screening and referral processes, covering required training modules in cultural responsiveness, equitable practices, and social…
- [Community Advisory Council Application](https://www.umpquahealth.com/form/community-advisory-council-application/) (2025-05-30): Use this form to apply to be a member of our Community Advisory Council.
- [Compliance Hotline Poster (English)](https://www.umpquahealth.com/form/compliance-hotline-poster-english/) (2025-06-17): Poster informing employees about Umpqua Health Alliance's confidential compliance hotline for reporting concerns related to compliance, fraud, waste, abuse, and privacy, available by phone at…
- [Compliance Hotline Poster (Spanish)](https://www.umpquahealth.com/form/compliance-hotline-poster-spanish/) (2025-06-17): Cartel en español sobre la línea directa confidencial de cumplimiento de Umpqua Health Alliance para reportar inquietudes sobre fraude, desperdicio, abuso y privacidad, disponible al…
- [Compliance Program Manual](https://www.umpquahealth.com/form/compliance-program-manual/) (2025-06-23): This manual governs Umpqua Health's Compliance programs and practices.
- [Comprehensive Behavioral Health Plan - 2021](https://www.umpquahealth.com/form/comprehensive-behavioral-health-plan-2021/) (2025-06-17): Umpqua Health Alliance's 2021 Comprehensive Behavioral Health Plan outlining the strategic approach to integrating physical and behavioral health services, addressing mental health and SUD care,…
- [Comprehensive Behavioral Health Plan - Progress Update 2022](https://www.umpquahealth.com/form/comprehensive-behavioral-health-plan-progress-update-2022/) (2025-06-17): Year one progress report on Umpqua Health Alliance's Comprehensive Behavioral Health Plan, summarizing advances since 2021 in behavioral health integration, substance use disorder treatment, and…
- [Comprehensive Behavioral Health Plan - Progress Update 2023](https://www.umpquahealth.com/form/comprehensive-behavioral-health-plan-progress-update-2023/) (2025-06-17): Umpqua Health Alliance's 2024 Progress Report on the Comprehensive Behavioral Health Plan (July 2022–October 2023), covering three priority areas including community housing access, behavioral health…
- [Comprehensive Behavioral Health Plan - Progress Update 2024](https://www.umpquahealth.com/form/comprehensive-behavioral-health-plan-progress-update-2024/) (2025-06-17): Umpqua Health Alliance's Progress Report 3 on the Comprehensive Behavioral Health Plan (July 2023–October 2024), reporting on behavioral health workforce development, REALD/SOGI data collection, the…
- [Conflict and Communication: Tools for Patient-Provider Interactions](https://www.umpquahealth.com/form/conflict-and-communication-tools-for-patient-provider-interactions/) (2025-11-12): Conflict and Communication: Tools for Patient-Provider Interactions offers de-escalation techniques to employ when tension is present in vaccine conversations and beyond.
- [Connect with Food Hero - English](https://www.umpquahealth.com/form/connect-with-food-hero/) (2025-07-17): Handout encouraging members to connect with the Food Hero program through social media for healthy recipes, gardening tips, and budget-friendly cooking resources available in English and Spanish.
- [Connect with Food Hero - Spanish](https://www.umpquahealth.com/form/connect-with-food-hero-spanish/) (2025-07-17): Folleto en español sobre el programa Héroe de Alimentos, invitando a los miembros a conectarse con recursos de recetas saludables, consejos de jardinería, y cocina económica.
- [Consensus WCHA 2025–26 Respiratory Virus Season Immunization Recommendations](https://www.umpquahealth.com/form/consensus-wcha-2025-26-respiratory-virus-season-immunization-recommendations/) (2025-09-26): West Coast Health Alliance (WCHA) immunization recommendations for the 2025–2026 respiratory virus season, providing provider guidance on flu, COVID-19, and RSV vaccination priorities for Oregon…
- [Conversio Health New Prescription Form](https://www.umpquahealth.com/form/conversio-health-new-prescription-form/) (2025-06-13): Use this form to request a new prescription through Conversio.
- [Conversio Health Patient Referral Form](https://www.umpquahealth.com/form/conversio-health-patient-referral-form/) (2025-06-13): Use this form to refer a patient to Conversio Health for their COPD/Asthma management programs.
- [Conversio Provider Education Slides](https://www.umpquahealth.com/form/conversio-provider-education-slides/) (2025-06-13): Provider education slides on chronic respiratory condition management, covering COPD prevalence, treatment challenges, and clinical pathways to support improved outcomes for Umpqua Health members with…
- [Core Competencies for Peer Workers in Behavioral Health Services](https://www.umpquahealth.com/form/core-competencies-for-peer-workers-in-behavioral-health-services/) (2025-06-17): SAMHSA's framework defining core competencies for peer workers in behavioral health services, developed to standardize peer support roles and promote recovery-oriented care across mental health…
- [Cow Creek Cooking Demonstration Flyer 2026 - English](https://www.umpquahealth.com/form/cow-creek-cooking-demonstration-flyer-2026-english/) (2026-01-07): Flyer for a free January 2026 cooking demonstration class at the Healthy Teaching Kitchen in Roseburg featuring 'Nourish Bowls: A simple, tasty, and fiber-rich approach…
- [Cow Creek Grocery Shopping Tour Flyer 2026 - English](https://www.umpquahealth.com/form/cow-creek-grocery-shopping-tour-flyer-2026-english/) (2026-01-07): Flyer for a free Cow Creek Grocery Shopping Tour led by the Healthy Living Team on January 28, 4–5 PM at Sherm's Thunderbird Market in…
- [CR1 – Practitioners Within Credentialing Scope](https://www.umpquahealth.com/form/cr1-practitioners-within-credentialing-scope/) (2025-06-17): Umpqua Health Alliance credentialing policy (CR1) defining which practitioners fall within the organization's credentialing scope, including eligibility criteria and requirements for network participation.
- [CR13 – Locum Tenens Policy](https://www.umpquahealth.com/form/cr13-locum-tenens-policy/) (2025-06-17): Umpqua Health Alliance credentialing policy (CR13, Version 6) governing the use of locum tenens (substitute) providers, including Oregon licensure requirements under OAR 847-008-0020, provider notification…
- [CR19 – Traditional Health Worker Requirements](https://www.umpquahealth.com/form/cr19-traditional-health-worker-requirements/) (2025-06-17): Umpqua Health Alliance credentialing policy (CR19) establishing requirements for Traditional Health Workers (THWs) providing services to Oregon Health Plan members, including qualifications, training, and certification…
- [CR20 - Non-Licensed Provider Qualifications and Competencies](https://www.umpquahealth.com/form/cr20-non-licensed-provider-qualifications-and-competencies/) (2025-06-17): Umpqua Health Alliance credentialing policy (CR20) defining qualifications and competency requirements for non-licensed providers, including supervision standards, scope of practice, and documentation requirements for OHP-covered…
- [CR3 - Screening of Providers](https://www.umpquahealth.com/form/cr3-screening-of-providers/) (2025-06-17): Umpqua Health Alliance credentialing policy (CR3) outlining required screening procedures for providers and subcontractors, including background checks, exclusion list searches, and ongoing monitoring for network…
- [CR6 – Credentialing and Re-Credentialing Process](https://www.umpquahealth.com/form/cr6-credentialing-and-re-credentialing-process/) (2025-06-17): Umpqua Health Alliance credentialing policy (CR6) describing the full credentialing and re-credentialing process for network providers, including application requirements, verification procedures, committee review, and re-credentialing…
- [Credentialing Program Manual](https://www.umpquahealth.com/form/credentialing-program-manual/) (2025-06-23): Our comprehensive Credentialing (CR) Program ensures that our provider network meets the standards of professional licensure and certification.
- [Diabetes and Exercise](https://www.umpquahealth.com/form/diabetes-and-exercise/) (2025-06-09): Learn more about how exercise can help with diabetes.
- [Diabetes and Travel](https://www.umpquahealth.com/form/diabetes-and-travel/) (2025-06-09): Learn more about how to plan for safe travel with diabetes.
- [Diabetes Care Record - LOG](https://www.umpquahealth.com/form/diabetes-care-record-log/) (2025-06-09): Use this tool to keep track of your labs and other exams.
- [Diabetes Foot Care](https://www.umpquahealth.com/form/diabetes-foot-care/) (2025-06-09): Learn more about the importance of foot care for people with diabetes.
- [Diabetes Foot Care - Spanish](https://www.umpquahealth.com/form/diabetes-foot-care-spanish/) (2025-06-09): Obtenga más información sobre la importancia del cuidado de los pies para las personas con diabetes.
- [Diabetes Information Sheet](https://www.umpquahealth.com/form/diabetes-information-sheet/) (2025-06-09): Learn more about the types of diabetes, and how to monitor your blood sugar.
- [Diabetes Prevention Program 2026 -  English](https://www.umpquahealth.com/form/diabetes-prevention-program-2026-english/) (2026-01-07): Flyer for the Cow Creek Diabetes Prevention Program launching January 15 at the Cow Creek Health and Wellness Center South Clinic in Canyonville, a scientifically…
- [Diabetes Prevention Program Flyer](https://www.umpquahealth.com/form/diabetes-prevention-program-flyer/) (2025-06-09): Learn more about this Diabetes Prevention Program.
- [Diabetes Sick Day Plan](https://www.umpquahealth.com/form/diabetes-sick-day-plan/) (2025-06-09): Learn how to manage your diabetes when you are sick.
- [Diabetes Stoplight Tool](https://www.umpquahealth.com/form/diabetes-stoplight-tool/) (2025-06-09): A helpful guide for monitoring your diabetes symptoms.
- [Diabetes Stoplight Tool - Spanish](https://www.umpquahealth.com/form/diabetes-stoplight-tool-spanish/) (2025-06-09): Una guía útil para monitorear los síntomas de la diabetes.
- [DME Vendor Grid](https://www.umpquahealth.com/form/dme-vendor-grid/) (2025-05-29): A list of DME vendors contracted with Umpqua Health.
- [DSMES - English](https://www.umpquahealth.com/form/dsmes-english/) (2025-07-17): Flyer promoting Umpqua Health Alliance's Diabetes Self-Management Education and Support (DSMES) program, explaining how lifestyle changes can reduce the impact of type 2 diabetes and…
- [DSMES - Spanish](https://www.umpquahealth.com/form/dsmes-spanish/) (2025-07-17): Folleto en español sobre el programa de Autocontrol y Apoyo de la Diabetes (DSMES) de Umpqua Health Alliance, con información sobre cómo realizar cambios en el estilo de vida y cómo inscribirse.
- [F18 – Third Party Liability Recovery](https://www.umpquahealth.com/form/f18-third-party-liability-recovery/) (2025-06-17): Umpqua Health Alliance corporate policy (F18, Version 10) establishing a comprehensive third-party liability (TPL) recovery process that meets all State and Federal requirements and contractual…
- [First Tooth Training](https://www.umpquahealth.com/form/first-tooth-training/) (2025-06-13): Training materials for Oregon's First Tooth initiative, integrating oral health into primary care settings to reduce early childhood cavities by training medical providers to deliver…
- [Food as Medicine UCVEG Lifestyle Nutrition Course - English](https://www.umpquahealth.com/form/food-as-medicine-ucveg-lifestyle-nutrition-course-english/) (2026-01-07): Flyer for the UC VEG Lifestyle & Nutrition Course through Food As Medicine Oregon, a community program teaching plant-based nutrition strategies to help prevent and…
- [Food Hero Classes - English](https://www.umpquahealth.com/form/food-hero-classes-english/) (2025-07-17): Flyer promoting free Food Hero cooking and nutrition classes through OSU Extension Service, offering Umpqua Health members hands-on instruction in preparing healthy, affordable meals.
- [Food Hero Classes - Spanish](https://www.umpquahealth.com/form/food-hero-classes-spanish/) (2025-07-17)
- [Food Hero Diabetes Friendly Recipes - English](https://www.umpquahealth.com/form/food-hero-diabetes-friendly-recipes_english/) (2025-07-17): Food Hero resource guide from OSU Extension featuring diabetes-friendly recipes, gardening tips, and nutrition information designed to help members manage blood sugar through healthy, budget-conscious…
- [Food Hero Diabetes Friendly Recipes - Spanish](https://www.umpquahealth.com/form/food-hero-diabetes-friendly-recipes_spanish/) (2025-07-17): Guía en español de Héroe de Alimentos con recetas amigables para la diabetes, consejos de jardinería, y nutrición de OSU Extension, para ayudar a los miembros a controlar el azúcar en sangre.
- [Form W-9](https://www.umpquahealth.com/form/form-w-9/) (2025-05-28): IRS Form W-9 (Rev. October 2018) for requesting taxpayer identification number and certification, used by Umpqua Health Alliance for vendor and contractor tax reporting purposes.
- [FWA Prevention Handbook](https://www.umpquahealth.com/form/fwa-prevention-handbook/) (2025-06-23): This handbook governs Umpqua Health's FWA Prevention programs and practices.
- [GMR Appointment Verification Form](https://www.umpquahealth.com/form/gmr-appointment-verification-form/) (2025-05-30): Use this form to request gas mileage reimbursement for non-emergency medical transport (NEMT).
- [GMR Appointment Verification Form - Spanish](https://www.umpquahealth.com/form/gmr-appointment-verification-form-spanish/) (2025-05-30): Utilice este formulario para solicitar el reembolso del kilometraje de combustible para el transporte médico no urgente (NEMT).
- [Grant Application Budget Form](https://www.umpquahealth.com/form/grant-application-budget-form/) (2025-05-28): Budget form for Umpqua Health Alliance grant applications, used by community partners to itemize total program costs and document how UHA grant funds and other funding sources will be allocated.
- [Guidance for SHARE Funding 2025 Video Tips](https://www.umpquahealth.com/form/guidance-for-share-funding-2025-video-tips/) (2025-07-16): Guidance for community partners applying for 2025 SHARE (Supporting Health for All through Reinvestment) funding, covering program eligibility, application instructions, video submission requirements, and examples…
- [Health Equity Plan](https://www.umpquahealth.com/form/health-equity-plan/) (2025-06-09): Read our Health Equity Plan to learn more about our Health Equity focus areas, strategies and progress.
- [Health Literacy and Vaccine Hesitancy: Clearer Communication for Better Outcomes](https://www.umpquahealth.com/form/health-literacy-and-vaccine-hesitancy-clearer-communication-for-better-outcomes/) (2025-11-12): Health Literacy and Vaccine Hesitancy: In Clearer Communication for Better Outcomes, Dr.
- [Health Risk Assessment – English](https://www.umpquahealth.com/form/health-risk-assessment-english/) (2025-05-30): Health Risk Assessment forms in English and Spanish help Umpqua Health Alliance members share information about their health, care needs, and support needs.
- [Health Risk Assessment – Spanish](https://www.umpquahealth.com/form/health-risk-assessment-spanish/) (2025-05-30): Los formularios de evaluación de riesgos para la salud, disponibles en inglés y español, ayudan a los miembros de Umpqua Health Alliance a compartir información…
- [Health-Related Services Overview](https://www.umpquahealth.com/form/health-related-services-overview/) (2025-06-13): Overview of Umpqua Health Alliance's Health-Related Social Needs (HRSN) program under Oregon's 1115 Medicaid Waiver, explaining eligible social services, member eligibility, covered benefits, and how…
- [Health-Related Social Needs (HRSN) Program Overview](https://www.umpquahealth.com/form/health-related-social-needs-hrsn-program-overview/) (2025-06-17): Overview of Umpqua Health Alliance's Health-Related Social Needs (HRSN) program under Oregon's 1115 Medicaid Waiver, explaining eligible social services, member eligibility, covered benefits, and how…
- [Healthy Start Gift Card Program 0-6](https://www.umpquahealth.com/form/healthy-start-gift-card-program/) (2025-06-13): PDF postcard describing the Healthy Start Gift Card Program, eligibility requirements and instructions for requesting program participation.
- [HIPAA Training](https://www.umpquahealth.com/form/hipaa-training/) (2025-06-17): HHS Office for Civil Rights training materials on the HIPAA Right of Access, covering patients' rights to their health records, provider obligations, enforcement standards, and…
- [Housecall Providers Palliative Care handout](https://www.umpquahealth.com/form/housecall-providers-palliative-care-handout/) (2025-11-21): Handout introducing Housecall Providers, a nonprofit delivering in-home medical and advanced illness care, and describing how Umpqua Health members with serious illness can access palliative…
- [How do I schedule interpreter services](https://www.umpquahealth.com/form/how-do-i-schedule-interpreter-services/) (2025-06-13): Step-by-step guide for providers on scheduling qualified or certified health care interpreter services for Oregon Health Plan members, including contact options, advance scheduling procedures, and…
- [How To Become A Qualified Or Certified Health Care Interpreter](https://www.umpquahealth.com/form/how-to-become-a-qualified-or-certified-health-care-interpreter/) (2025-06-13): Checklist for individuals seeking to become an Oregon Qualified or Certified Health Care Interpreter, outlining the training, testing, and certification steps required to serve OHP members.
- [How to Upload Additional Documentation](https://www.umpquahealth.com/form/how-to-upload-additional-documentation/) (2025-08-14): Step-by-step instructions for providers on uploading supporting documentation and submitting claims appeals in Umpqua Health Alliance's CIM system, covering Level I appeal submissions and document…
- [HRS Flex Assistance Request Form](https://www.umpquahealth.com/form/assistance-request-form/) (2025-06-04): Use this form to submit a request for assistance through the HRS Flex services program.
- [HRSN Home Changes For Health Request Form](https://www.umpquahealth.com/form/hrsn-home-changes-for-health-request-form/) (2025-05-20): Use this form to request a HRSN Home Changes For Health (such as an air conditioner or portable heater).
- [HRSN Housing Service Request Form](https://www.umpquahealth.com/form/hrsn-housing-service-request-form/) (2025-05-20): Use this form to request housing assistance services.
- [HRSN Housing Supplemental Income Worksheet](https://www.umpquahealth.com/form/hrsn-housing-supplemental-income-worksheet/) (2025-05-20): Use this form if you need to share income information for other adults in your home as part of your HRSN request.
- [HRSN MTM Assessment Referral Form](https://www.umpquahealth.com/form/hrsn-mtm-assessment-referral-form/) (2025-12-11): This form can be used by PCPs and Registered Dieticians to complete the required assessment for members seeking HRSN Medically Tailored Meals (MTM).
- [HRSN MTM Benefit Overview](https://www.umpquahealth.com/form/hrsn-mtm-benefit-overview/) (2025-12-11): This guide provides an overview of the HRSN Medically Tailored Meals benefit for clinics and providers who may have patients with eligible conditions.
- [HRSN Nutrition Service Request Form](https://www.umpquahealth.com/form/hrsn-nutrition-service-request-form/) (2025-05-20): Fully fillable Nutrition Request Form for members and providers requesting Health-Related Social Needs (HRSN) nutrition services and related benefits.
- [I Speak Languages Card](https://www.umpquahealth.com/form/i-speak-languages-card/) (2025-06-06): OHA language identification card for use in health care settings, helping patients indicate their preferred language to support language access rights for Oregon Health Plan members.
- [Indigenous Social Determinants of Health](https://www.umpquahealth.com/form/indigenous-social-determinants-of-health/) (2025-06-13): View this presentation to learn more about Indigenous SDOH.
- [Informed Consent Form – Consent to Sterilization for Members 15 – 20](https://www.umpquahealth.com/form/informed-consent-form-consent-to-sterilization-for-members-15-20/) (2025-05-30): Oregon Health Plan informed consent form for sterilization procedures for members ages 15–20, meeting federal Medicaid requirements and informing patients of their right to withdraw…
- [Informed Consent Form – Consent to Sterilization for Members 15 – 20 (Spanish)](https://www.umpquahealth.com/form/informed-consent-form-consent-to-sterilization-for-members-15-20-spanish/) (2025-05-30): Formulario de consentimiento informado en español para procedimientos de esterilización para miembros del Plan de Salud de Oregon de 15 a 20 años, conforme a los requisitos federales de Medicaid.
- [Informed Consent Form – Consent to Sterilization for Members 21+](https://www.umpquahealth.com/form/informed-consent-form-consent-to-sterilization-for-members-21/) (2025-05-30): Oregon Health Plan informed consent form for sterilization procedures for members ages 21 and older, meeting federal Medicaid requirements and disclosing the permanent nature of the procedure.
- [Informed Consent Form – Consent to Sterilization for Members 21+ (Spanish)](https://www.umpquahealth.com/form/informed-consent-form-consent-to-sterilization-for-members-21-spanish/) (2025-05-30): Formulario de autorización de esterilización en español para miembros del Plan de Salud de Oregon de 21 años o más, conforme a los requisitos federales de Medicaid sobre consentimiento informado.
- [Informed Consent Form – Hysterectomy Consent](https://www.umpquahealth.com/form/informed-consent-form-hysterectomy-consent/) (2025-05-30): Oregon Health Plan informed consent form for hysterectomy procedures, including sections for patients capable of providing consent and for emergency situations, meeting Medicaid requirements.
- [Informed Consent Form – Hysterectomy Consent (Spanish)](https://www.umpquahealth.com/form/informed-consent-form-hysterectomy-consent-spanish/) (2025-05-30): Formulario de consentimiento para histerectomía en español del Plan de Salud de Oregon, con secciones para pacientes que pueden otorgar consentimiento y para situaciones de…
- [June 16, 2026 UHA Board Agenda](https://www.umpquahealth.com/form/june-16-2026-uha-board-agenda/) (2026-06-08): June 16, 2026, Umpqua Health Alliance Board Agenda outlining scheduled board discussions, governance matters, operational updates and strategic planning topics for the Board of Directors.
- [Language Access Member Flyer English](https://www.umpquahealth.com/form/language-access-member-flyer-english/) (2025-06-13): Member flyer explaining the right of all Oregon Health Plan members to receive free interpreter services, with information on what interpreters do, how to request…
- [Language Access Member Flyer Spanish](https://www.umpquahealth.com/form/language-access-member-flyer-spanish/) (2025-06-13): Folleto en español sobre el derecho de los miembros del Plan de Salud de Oregon a intérpretes gratuitos, con información sobre cómo solicitarlos y los idiomas disponibles.
- [Language Access Member Poster](https://www.umpquahealth.com/form/language-access-member-poster/) (2025-06-13): Multilingual poster informing Oregon Health Plan members in several languages about their right to free interpreter services, designed for display in provider offices and health care facilities.
- [Language Access Plan](https://www.umpquahealth.com/form/language-access-plan/) (2025-06-13): 2026 Umpqua Health Language Access Plan outlines key initiatives and requirements related to language access within the Umpqua Health Alliance (UHA) service area.
- [Language Access Resource Binder](https://www.umpquahealth.com/form/language-access-resource-binder/) (2025-06-13): The Language Access Resource Binder provides guidance on requesting interpreter services, health care interpreter training requirements, scholarship opportunities, language proficiency requirements, and patient resources.
- [Living Well with Diabetes](https://www.umpquahealth.com/form/living-well-with-diabetes/) (2025-06-09): Learn more about this program for people with Type 2 Diabetes.
- [Living Well with Diabetes - Spanish](https://www.umpquahealth.com/form/national-diabetes-prevention-program-oregon-wellness-network-spanish/) (2025-06-09): Obtenga más información sobre este programa para personas con diabetes tipo 2.
- [Machine-Readable Formulary](https://www.umpquahealth.com/form/machine-readable-formulary/) (2025-05-30): Machine-readable formulary data file (effective April 2026) for Umpqua Health Alliance's Oregon Medicaid plan, listing covered medications with NDC codes, drug tier assignments, prior authorization…
- [Make Sure You Go to the Dentist](https://www.umpquahealth.com/form/make-sure-you-go-to-the-dentist/) (2025-06-13): Learn about the importance of dental care for people with diabetes.
- [March 2026 Board Meeting Minutes](https://www.umpquahealth.com/form/march-2026-board-meeting-minutes/) (2026-06-17): March 2026 Board of Directors meeting minutes documenting board discussions, actions, decisions, and governance activities approved for public posting.
- [Maternity Guide](https://www.umpquahealth.com/form/maternity-guide/) (2025-06-17): Member guide with information about pregnancy, prenatal care, labor and delivery, postpartum care, benefits, and resources available through Umpqua Health Alliance.
- [Maternity Guide - Spanish Version](https://www.umpquahealth.com/form/maternity-guide-spanish-version/) (2025-06-17): Guía para miembros en español con información sobre el embarazo, la atención prenatal, el trabajo de parto y el parto, la atención posparto, los beneficios…
- [Medical, Behavioral and SUD Prior Authorization Form](https://www.umpquahealth.com/form/medical-behavioral-and-sud-prior-authorization-form/) (2025-05-29): Prior authorization request form for medical, DME, mental health, and substance use disorder services submitted to Umpqua Health Alliance, including member and provider information fields…
- [Medically Tailored Meals](https://www.umpquahealth.com/form/medically-tailored-meals/) (2026-01-13): This video provides an overview of the Medically Tailored Meals benefit and highlights tools and resources to support providers in identifying eligible members and facilitating access to services.
- [Medication Management Referral Form](https://www.umpquahealth.com/form/medication-management-referral-form/) (2025-05-29): Referral form for submitting patients to Umpqua Health Alliance's Medication Management Program, completed by the referring provider and submitted to UHA Pharmacy Services by fax or email.
- [Medication Prior Authorization Form](https://www.umpquahealth.com/form/medication-prior-authorization-form/) (2025-05-29): Prior authorization request form for prescription drugs submitted to Umpqua Health Alliance's pharmacy team, requiring clinical documentation and provider information for formulary exceptions or non-covered…
- [Meet the Provider Relations Team](https://www.umpquahealth.com/form/meet-the-provider-relations-team/) (2026-06-17): Meet the Provider Relations Team. Learn about the Umpqua Health Alliance Provider Relations team, including key contacts and resources available to support provider partners.
- [Member Benefits Summary Flyer](https://www.umpquahealth.com/form/member-benefits-summary-flyer/) (2025-08-14): Learn about the member services available at no cost.
- [Member Benefits Summary Flyer - Spanish](https://www.umpquahealth.com/form/member-benefits-summary-flyer-spanish/) (2025-08-14): Conozca los servicios para miembros disponibles sin costo.
- [Member Handbook - Spanish](https://www.umpquahealth.com/form/member-handbook-spanish/) (2025-11-27): Miembros de Umpqua Health Manual del afiliado En Umpqua Health, queremos facilitarle a usted y a su familia la obtención de la atención que necesitan.
- [Members Handbook](https://www.umpquahealth.com/form/members-handbook/) (2025-05-20): What's in Your Handbook?Your Member Handbook explains your covered services, how to get care when you need it, and what to do in an emergency.
- [Members Handbook - Machine Readable](https://www.umpquahealth.com/form/members-handbook-machine-readable/) (2025-05-30): This is the machine-readable version of the 2026 Member Handbook.
- [Motivational Interviewing: Engaging Vaccine Hesitant Parents](https://www.umpquahealth.com/form/motivational-interviewing-engaging-vaccine-hesitant-parents/) (2025-10-09): Addressing Vaccine Hesitancy: Lessons from Motivational Interviewing provides insights on leveraging Motivational Interviewing techniques to strengthen vaccine confidence and improve patient outcomes.
- [Movement is Medicine Walking Group Flyer 2026 -English](https://www.umpquahealth.com/form/movement-is-medicine-walking-group-flyer-2026-english/) (2026-01-07): Flyer for the Cow Creek Health and Wellness Walking Group meeting every 2nd and 4th Tuesday from 9–10 AM at Millsite Park in Myrtle Creek,…
- [MS1 – Member Assignment and Reassignment](https://www.umpquahealth.com/form/ms1-member-assignment-and-reassignment/) (2025-06-17): Umpqua Health Alliance corporate policy (MS1) governing the assignment and reassignment of Oregon Health Plan members to primary care providers, including auto-assignment procedures and member-initiated…
- [MS2 – Nondiscrimination of Members](https://www.umpquahealth.com/form/ms2-nondiscrimination-of-members/) (2025-06-17): Umpqua Health Alliance corporate policy (MS2) establishing nondiscrimination standards for member services, prohibiting discrimination based on race, color, national origin, disability, sex, age, religion, and…
- [MS3 – Member Rights](https://www.umpquahealth.com/form/ms3-member-rights/) (2025-06-17): Umpqua Health Alliance corporate policy (MS3, Version 7) ensuring members, employees, and providers are aware of member rights and responsibilities under Medicaid law, in compliance…
- [NEMT & BCB Brochure](https://www.umpquahealth.com/form/nemt-bcb-brochure/) (2025-05-30): Learn more about getting free rides to your appointments.
- [NEMT & BCB Brochure - Spanish](https://www.umpquahealth.com/form/nemt-bcb-brochure-spanish/) (2025-05-30): Obtenga más información sobre cómo obtener viajes gratuitos a sus citas.
- [NEMT Policy](https://www.umpquahealth.com/form/nemt-policy/) (2025-12-19): Umpqua Health Alliance corporate policy (CO29, Version 7) establishing the Non-Emergent Medical Transportation (NEMT) Quality Assurance Program and Plan, outlining how Umpqua Health monitors and…
- [Network Participation Enrollment Process](https://www.umpquahealth.com/form/network-participation-enrollment-process/) (2025-06-24): Overview of Umpqua Health Alliance's provider network participation enrollment process, including contracting timelines, required documentation for individual and facility enrollment, and steps to become a…
- [NOABD FAQs](https://www.umpquahealth.com/form/noabd-faqs/) (2025-05-29): Find answers to frequently asked questions about adverse benefit determinations.
- [NOABD FAQs (Spanish)](https://www.umpquahealth.com/form/noabd-faqs-spanish/) (2025-05-29): Encuentre respuestas a preguntas frecuentes sobre determinaciones adversas de beneficios.
- [Notice of Privacy Practices](https://www.umpquahealth.com/form/notice-of-privacy-practices/) (2025-06-03): Notice of Privacy Practices describing how medical information may be used and disclosed, member privacy rights, and how to obtain additional information or assistance.
- [Nutrition Diabetes Eating Out - English](https://www.umpquahealth.com/form/nutrition-diabetes-eating-out/) (2025-06-09): Tips on maintaining good nutrition while eating out.
- [Nutrition Diabetes Eating Out - Spanish](https://www.umpquahealth.com/form/nutrition-diabetes-eating-out-spanish/) (2025-06-09): Consejos para mantener una buena nutrición al comer fuera de casa.
- [OHA Waiver of Liability Form](https://www.umpquahealth.com/form/oha-waiver-of-liability-form/) (2025-08-18): Oregon Health Plan Client Agreement to Pay for Health Services form, used when a member agrees to pay a provider directly for services not covered…
- [Oral Health Tips For Managing Your Diabetes](https://www.umpquahealth.com/form/oral-health-tips-for-managing-your-diabetes/) (2025-06-13): Learn about the importance of dental care for people with diabetes.
- [Parameter for the Assessment and Treatment of Children and Adolescents With Autism Spectrum Disorder](https://www.umpquahealth.com/form/parameter-for-the-assessment-and-treatment-of-children-and-adolescents-with-autism-spectrum-disorder/) (2025-06-25): American Academy of Child and Adolescent Psychiatry (AACAP) practice parameter (J. Am. Acad. Child Adolesc.
- [Parameter for the Assessment and Treatment of Children and Adolescents With Posttraumatic Stress Disorder](https://www.umpquahealth.com/form/parameter-for-the-assessment-and-treatment-of-children-and-adolescents-with-posttraumatic-stress-disorder/) (2025-06-25): American Academy of Child and Adolescent Psychiatry (AACAP) practice parameter reviewing evidence-based approaches for assessing and treating children and adolescents with PTSD, referenced by Umpqua…
- [Patient Centered Counseling Training](https://www.umpquahealth.com/form/patient-centered-counseling-training/) (2025-06-17): Registration information for free virtual patient-centered counseling trainings open to primary care, behavioral health, and dental providers, clinic staff, and traditional health workers, with continuing…
- [Patient Coordination of Benefits Intake Form](https://www.umpquahealth.com/form/patient-coordination-of-benefits-intake-form/) (2025-07-14): Intake form for documenting patient coordination of benefits information, used by Umpqua Health Alliance to identify other insurance coverage and coordinate payments between plans.
- [Patient Privacy and Security Resources - Supporting Payers Educating their Patients](https://www.umpquahealth.com/form/patient-privacy-and-security-resources-supporting-payers-educating-their-patients/) (2025-05-30): CMS resource guide supporting health plan payers in educating members about patient privacy, data security, and rights under the Interoperability and Patient Access Final Rule.
- [Payspan/Zelis Customer Service FAQs](https://www.umpquahealth.com/form/payspan-zelis-customer-service-faqs/) (2025-08-18): Frequently asked questions for providers about the transition from Payspan to Zelis electronic payment systems, covering ePayment Center setup, electronic funds transfer, and how to…
- [Pharmacy Prior Authorization Criteria](https://www.umpquahealth.com/form/pharmacy-prior-authorization-criteria/) (2025-05-29): Pharmacy Prior Authorization Criteria outlines requirements and clinical criteria for medications requiring prior authorization, supporting consistent review and approval decisions for covered pharmacy services.
- [Pharmacy Prior Authorization Grid](https://www.umpquahealth.com/form/pharmacy-prior-authorization-grid/) (2025-05-29): Umpqua Health Alliance's pharmacy prior authorization grid listing prescription drug categories that require prior authorization, with fax and phone contact information and documentation requirements.
- [Postal Prescription – New Customer Order Form](https://www.umpquahealth.com/form/postal-prescription-new-customer-order-form/) (2025-05-30): Use this form to sign up for medication by mail.
- [Postal Prescription – Quick Reference Guide](https://www.umpquahealth.com/form/postal-prescription-quick-reference-guide/) (2025-05-30): Review this guide to find tips and answers to questions for medication by mail.
- [Postpartum Care Coding Guidance](https://www.umpquahealth.com/form/postpartum-care-coding-guidance/) (2025-06-13): Coding guidance for providers on documenting postpartum care visits for the Timeliness of Prenatal and Postpartum Care (PPC) quality measure, including eligible CPT and HCPCS…
- [Postpartum Check-Up Flyer – English](https://www.umpquahealth.com/form/postpartum-check-up-flyer-english/) (2025-08-18): Flyer encouraging Umpqua Health members to schedule their postpartum check-up within 1–12 weeks of giving birth, explaining the importance of the visit for recovery and…
- [Postpartum Check-Up Flyer – Spanish](https://www.umpquahealth.com/form/postpartum-check-up-flyer-spanish/) (2025-08-18): Folleto en español de Umpqua Health Alliance sobre el chequeo posparto, con información de contacto para el equipo de atención al cliente disponible de lunes a viernes.
- [Potential Quality of Care Concern Referral & Investigation Form](https://www.umpquahealth.com/form/potential-quality-of-care-concern-referral-investigation-form/) (2025-12-11): Use this form to report potential quality-of-care concerns for UHA members. UHA reviews and investigates referrals to support safe, high-quality care across our contracted provider network.
- [Practice Parameter for Telepsychiatry with Children and Adolescents](https://www.umpquahealth.com/form/practice-parameter-for-telepsychiatry-with-children-and-adolescents/) (2025-06-25): American Academy of Child and Adolescent Psychiatry (AACAP) clinical update on telepsychiatry with children and adolescents, providing evidence-based recommendations for delivering remote psychiatric services to…
- [Practice Parameter for the Assessment and Treatment of Children and Adolescents With Depressive Disorders](https://www.umpquahealth.com/form/practice-parameter-for-the-assessment-and-treatment-of-children-and-adolescents-with-depressive-disorders/) (2025-06-25): American Academy of Child and Adolescent Psychiatry (AACAP) practice parameter describing the epidemiology, assessment, and evidence-based treatment of depressive disorders in children and adolescents, referenced…
- [Practice Parameters for Assessment and Treatment of Behavioral Health Disorders in Children and Adolescents](https://www.umpquahealth.com/form/practice-parameters-for-assessment-and-treatment-of-behavioral-health-disorders-in-children-and-adolescents/) (2025-06-25): Collection of American Academy of Child and Adolescent Psychiatry (AACAP) practice parameters and clinical updates on behavioral health disorders in children and adolescents, referenced by…
- [Prevention First](https://www.umpquahealth.com/form/prevention-first/) (2026-06-11): Prevention First rewards eligible Umpqua Health members age 18 and older with Sherm’s Thunderbird Market gift cards for completing qualifying preventive health services.
- [Prior Authorization – Overview](https://www.umpquahealth.com/form/prior-authorization-overview/) (2025-05-29): Overview of Umpqua Health Alliance's prior authorization requirements for all providers, including which services require PA, medical necessity standards, EPSDT criteria, OHP non-covered service rules,…
- [Prior Authorization Grid – Behavioral Health (MH/SUD)](https://www.umpquahealth.com/form/prior-authorization-grid-behavioral-health-mh-sud/) (2025-05-29): Umpqua Health Alliance prior authorization grid for mental health and substance use disorder services, listing procedure codes, coverage requirements, and authorization criteria for behavioral health…
- [Prior Authorization Grid – DME](https://www.umpquahealth.com/form/prior-authorization-grid-dme/) (2025-05-29): Umpqua Health Alliance prior authorization grid for durable medical equipment, listing specific HCPCS codes, coverage details, and authorization requirements for DME items billed to the plan.
- [Prior Authorization Grid – Imaging](https://www.umpquahealth.com/form/prior-authorization-grid-imaging/) (2025-05-29): Umpqua Health Alliance prior authorization grid identifying imaging services that require prior authorization, with coverage details and submission instructions for radiology and diagnostic imaging providers.
- [Prior Authorization Grid – Therapies](https://www.umpquahealth.com/form/prior-authorization-grid-therapies/) (2025-05-29): Umpqua Health Alliance prior authorization grid for therapy services including physical, occupational, and speech therapy, listing code groups and authorization requirements for outpatient therapy requests.
- [Professionally Administered Drug (PAD) Grid](https://www.umpquahealth.com/form/professionally-administered-drug-pad-grid/) (2025-08-19): This authorization grid pertains to professionally administered drugs given by healthcare providers in clinical settings, including offices, outpatient hospitals, or home infusion therapy services.
- [Professionally Administered Drug (PAD) Prior Authorization Form](https://www.umpquahealth.com/form/professionally-administered-drug-pad-prior-authorization-form/) (2025-05-29): Prior authorization request form for professionally administered drugs (PAD), requiring supporting clinical documentation submitted to Umpqua Health Alliance's pharmacy team by fax or phone.
- [Provider Guidance - Asthma and COPD](https://www.umpquahealth.com/form/provider-guidance-asthma-and-copd/) (2025-05-30): Umpqua Health Alliance provider guidance on step-wise management of asthma (ages 12 and older) and COPD, including assessment criteria, treatment pathways, and pharmacologic options for…
- [Provider Guidance -Biosimilar FAQs](https://www.umpquahealth.com/form/provider-guidance-biosimilar-faqs/) (2025-05-30): Umpqua Health Alliance provider FAQ on biosimilar medications, explaining what biosimilars are, how they compare to reference biologics, formulary substitution policies, and implications for OHP…
- [Provider Guidance -Diabetes](https://www.umpquahealth.com/form/provider-guidance-diabetes/) (2025-05-30): Umpqua Health Alliance provider guidance on pharmacologic therapy for adults with type 2 diabetes, offering ADA-aligned, patient-centered strategies to support individualized diabetes management.
- [Provider Guidance -Hepatitis C](https://www.umpquahealth.com/form/provider-guidance-hepatitis-c/) (2025-05-30): Umpqua Health Alliance step-wise guidance for initiating hepatitis C (HCV) treatment in primary care settings, including patient screening recommendations, testing protocols, and treatment criteria for…
- [Provider Handbook](https://www.umpquahealth.com/form/provider-handbook/) (2025-06-06): Provider Handbook outlining policies, procedures, and operational guidance for contracted providers participating in Umpqua Health Alliance programs.
- [Provider Language Proficiency Requirement](https://www.umpquahealth.com/form/provider-language-proficiency-requirement/) (2025-06-13): Checklist outlining language proficiency requirements for providers conducting in-language clinical visits, including required documentation for proof of proficiency submitted to CCOs in their service area.
- [Provider Network Policy Manual](https://www.umpquahealth.com/form/provider-network-policy-manual/) (2026-05-14): Provider Network Policy Manual outlining provider network standards, policies, procedures, participation requirements, and operational guidance for contracted providers and provider organizations.
- [Provider Orientation Slide Deck](https://www.umpquahealth.com/form/provider-orientation-slide-deck/) (2025-06-17): Provider Orientation Slide Deck introducing Umpqua Health policies, resources, key contacts, and operational information to support new and existing contracted providers.
- [Provider Portal Instructions](https://www.umpquahealth.com/form/provider-portal-instructions/) (2025-05-29): Step-by-step instructions for providers to sign up for the Umpqua Health Alliance provider portal, including account registration, email verification, and how to access claims and…
- [Provider Reconsideration and Claim Dispute Form](https://www.umpquahealth.com/form/provider-reconsideration-and-claim-dispute-form/) (2025-08-18): Provider request form for claim reconsideration or dispute, submitted one form per claim, with fields for provider and claim details and the basis for reconsideration,…
- [Provider Required Trainings](https://www.umpquahealth.com/form/provider-required-trainings/) (2025-06-17): List of required provider and subcontractor trainings for Umpqua Health Alliance network participants, including OHA-mandated behavioral health, child and adolescent, and compliance training topics with…
- [Provider Termination Form](https://www.umpquahealth.com/form/provider-termination-form/) (2025-08-18): Form for contracted providers to initiate voluntary termination from the Umpqua Health Alliance provider network, with fields for provider information and required notice details.
- [Provider Update Form](https://www.umpquahealth.com/form/provider-update-form/) (2025-08-18): Form for contracted providers to submit updates to their information in the Umpqua Health Network, including address, office hours, credentials, licensure, taxonomy, and Medicare ID changes.
- [QIP Overview](https://www.umpquahealth.com/form/qip-overview/) (2025-06-13): Learn more about the CCO Quality Incentive Program.
- [Quality Improvement Approach](https://www.umpquahealth.com/form/quality-improvement-approach/) (2025-06-13): Overview of Umpqua Health Alliance's quality improvement methodology using driver diagrams and causal barrier analysis to identify gaps, develop strategies, and track outcomes for health…
- [Quality Incentive Program](https://www.umpquahealth.com/form/quality-incentive-program/) (2026-03-31): Member-facing flyer explaining how Umpqua Health Alliance rewards providers for delivering quality care.
- [Quality Pool Distribution Plan](https://www.umpquahealth.com/form/quality-pool-distribution-plan/) (2025-12-02): UHA's distribution plan for its Quality Pool and Challenge Pool earnings.
- [Release of Information](https://www.umpquahealth.com/form/release-of-information/) (2025-11-27): This is a form for members to authorize the release of information.
- [Rheumatology](https://www.umpquahealth.com/form/rheumatology/) (2026-01-22): This presentation provides information on rheumatology treatment approaches and associated drug information for clinical reference.
- [SAMHSA’s Concept of Trauma and Guidance for a Trauma-Informed Approach](https://www.umpquahealth.com/form/samhsas-concept-of-trauma-and-guidance-for-a-trauma-informed-approach/) (2025-06-17): SAMHSA's 2014 foundational document defining the concept of trauma and providing guidance for organizations adopting a trauma-informed approach across health, behavioral health, and human service…
- [SAMHSA’s Trauma informed Care in Behavioral Health Services](https://www.umpquahealth.com/form/samhsas-trauma-informed-care-in-behavioral-health-services/) (2025-06-17): Key points for clinicians from SAMHSA's Treatment Improvement Protocol (TIP) 57 on trauma-informed care in behavioral health services, covering principles for recognizing and responding to…
- [Skip the Trip flyer](https://www.umpquahealth.com/form/skip-the-trip-flyer/) (2026-05-28): Member flyer explaining Umpqua Health Alliance's mail order pharmacy benefit, which allows members to receive up to a 90-day supply of medications delivered to their…
- [Smoking and Diabetes](https://www.umpquahealth.com/form/smoking-and-diabetes/) (2025-06-09): Learn about the risks of smoking for people with diabetes.
- [Social Determinants of Health (SDoH) 2025 Gap Analysis](https://www.umpquahealth.com/form/social-determinants-of-health-sdoh-2025-gap-analysis/) (2026-01-13): This document presents a detailed gap analysis of Douglas County, comparing Medicaid data, UHA HRA results, claims, and Unite Us data, with stratification by REALD identifiers.
- [Social Determinants of Health (SDoH) Reporting Guidance](https://www.umpquahealth.com/form/social-determinants-of-health-sdoh-reporting-guidance/) (2026-01-13): This document provides guidance for clinical partners on reporting social needs screenings and referrals, outlining four submission options and required data elements for housing, food,…
- [Social Determinants of Health Screening Guidance](https://www.umpquahealth.com/form/social-determinants-of-health-screening-guidance/) (2025-06-13): Reference guide identifying OHA-approved Social Determinants of Health screening tools for food insecurity, housing instability, and transportation needs, including recommended LOINC codes, CPT codes, SNOMED…
- [Social Determinants of Health-Social Needs Screening & Referral Measure](https://www.umpquahealth.com/form/social-determinants-of-health-social-needs-screening-referral-measure/) (2025-06-17): Overview of Oregon's Social Determinants of Health Social Needs Screening and Referral quality measure for CCOs, explaining the metric goal, data collection approach, and reporting…
- [Subcontractor Required Trainings](https://www.umpquahealth.com/form/subcontractor-required-trainings/) (2025-06-17): A list of trainings that must be completed by any Umpqua Health subcontractor.
- [Submitting Provider Enrollment Requests](https://www.umpquahealth.com/form/submitting-provider-enrollment-requests/) (2025-08-14): Instructions for submitting provider enrollment requests to Ayin (OHA's credentialing system), including required documents for individual providers and facilities and links to the relevant OHA…
- [Take a Shot at Cancer](https://www.umpquahealth.com/form/take-a-shot-at-cancer/) (2025-06-13): Learn more about HPV and cancer prevention.
- [THW Cervical Cancer Prevention Training Flyer - English](https://www.umpquahealth.com/form/thw-cervical-cancer-prevention-training-flyer-english/) (2026-01-07): Flyer announcing a continuing education training on eliminating cervical cancer, offered to Traditional Health Workers and providers in partnership with the South Coast Community Cancer…
- [Tobacco Cessation](https://www.umpquahealth.com/form/tobacco-cessation/) (2026-02-17): One-page overview of tobacco cessation resources available online, providing members with accessible information and support options to help them quit tobacco successfully.
- [Transition of Care Policy](https://www.umpquahealth.com/form/transition-of-care-policy/) (2025-11-19): Umpqua Health Alliance corporate policy (CE28) governing Transition of Care for members enrolling in or disenrolling from the plan, ensuring continuity of physical health, behavioral…
- [Trauma Informed Approach Training](https://www.umpquahealth.com/form/trauma-informed-approach-training/) (2025-06-17): Registration flyer for a five-part trauma-informed care training series presented by Dr.
- [UHA Community Health Assessment 2023](https://www.umpquahealth.com/form/uha-community-health-assessment-2023/) (2025-05-20): This report highlights five-year health trends in Douglas County and illustrates various health and social data indicators.
- [UHA Community Health Improvement Plan](https://www.umpquahealth.com/form/uha-community-health-improvement-plan/) (2025-05-20): The CHP is a five-year plan to systematically address community health issues based on the Community Health Assessment (CHA).
- [UHA Community Health Improvement Plan - Spanish](https://www.umpquahealth.com/form/uha-community-health-improvement-plan-spanish/) (2025-06-09): El CHP es un plan de cinco años para abordar sistemáticamente los problemas de salud de la comunidad basándose en la Evaluación de Salud Comunitaria (CHA).
- [UHA Complaint Form](https://www.umpquahealth.com/form/uha-complaint-form/) (2025-05-29): Use this form to submit a written complaint to Umpqua Health.
- [UHA Complaint Form (Spanish)](https://www.umpquahealth.com/form/uha-complaint-form-spanish/) (2025-05-29): Utilice este formulario para enviar una queja por escrito a Umpqua Health.
- [UHA Comprehensive Formulary](https://www.umpquahealth.com/form/uha-comprehensive-formulary/) (2025-05-30): Umpqua Health Alliance Formulary (Preferred Drug List) provides information on covered medications, coverage rules, and formulary status to help members and providers make informed pharmacy decisions.
- [UHA Information Sharing Authorization Form](https://www.umpquahealth.com/form/uha-information-sharing-authorization-form/) (2025-05-20): This form gives us permission to send details about your HRSN service request to one of our partners.
- [UHA Member Handbook - Audio](https://www.umpquahealth.com/form/uha-member-handbook-audio/) (2026-01-15): Audio version of the Umpqua Health Alliance Member Handbook, providing members with an accessible alternative format to learn about their benefits, rights, and available services.
- [UHA Members Accident Form - Providers Version](https://www.umpquahealth.com/form/uha-members-accident-form-providers-version/) (2025-07-14): A collection of utilization management policies, procedures, and criteria for covered services to ensure consistent application of review criteria for authorization decisions.
- [UHA Riders Guide](https://www.umpquahealth.com/form/uha-riders-guide/) (2025-05-30): Learn more about getting free rides to your appointments.
- [UHA Riders Guide - Spanish](https://www.umpquahealth.com/form/uha-riders-guide-spanish/) (2025-05-30): Obtenga más información sobre cómo obtener viajes gratuitos a sus citas.
- [Utilization Management & Service Authorization Handbook](https://www.umpquahealth.com/form/utilization-management-service-authorization-handbook/) (2025-06-17): Umpqua Health Alliance's Utilization Management and Service Authorization Handbook, a comprehensive reference for participating providers and subcontractors covering UM policies, procedures, and criteria for covered…
- [Verification of Landlord/Tenant Relationship and Rent Owed](https://www.umpquahealth.com/form/verification-of-landlord-tenant-relationship-and-rent-owed/) (2025-05-20): Verification form for Umpqua Health Alliance's Health-Related Social Needs Rental Assistance Program, documenting landlord/tenant relationship and confirming rent owed when no written lease exists.
- [Well Child Visit Guidelines](https://www.umpquahealth.com/form/well-child-visit-guidelines/) (2025-06-13): Guidelines for well-child visits by age.
- [Where Should I Go? flyer](https://www.umpquahealth.com/form/where-should-i-go-flyer/) (2026-04-29): Where Should I Go? flyer helps members understand care options such as nurse hotline, urgent care, and emergency services, guiding them to the appropriate level of care.
- [Young Children Workforce Development Scholarship Program Flyer](https://www.umpquahealth.com/form/workforce-development-flyers/) (2025-06-13): Learn more about the trainings available for this scholarship program.

## Newsletters

- [COVID-19 Provider Newsletter #1](https://www.umpquahealth.com/blog/news/covid-19-provider-newsletter-1/) (2025-07-02): Umpqua Health Alliance will keep our members informed of the COVID-19 outbreak.
- [COVID-19 Provider Newsletter #3](https://www.umpquahealth.com/blog/news/covid-19-provider-newsletter-3/) (2025-07-02): Understanding Changes to Telehealth Services At Umpqua Health Alliance, we understand that COVID-19 has changed almost every aspect of our daily lives, including the way we practice medicine.
- [Member Newsletter: UHA Mind & Body August 2026](https://www.umpquahealth.com/blog/news/member-newsletter-uha-mind-body-august-2026/) (2026-08-13): AUGUST 2026 Mind & Body Newsletter Kids need their shots. Adults, you can earn $75. SATURDAY, AUG. 22  ·  10 A.M. TO 3 P.M. Back to School Bash at Umpqua Community College.
- [Member Newsletter: UHA Mind & Body February 2026](https://www.umpquahealth.com/blog/news/member-newsletter-uha-mind-body-february-2026/) (2026-02-17): FEBRUARY 2026 Mind & Body Newsletter See what’s available to you as a member.
- [Member Newsletter: UHA Mind & Body May 2026](https://www.umpquahealth.com/blog/news/member-newsletter-uha-mind-body-may-2026/) (2026-05-27): MAY 2026 Mind & Body Newsletter See what’s available to you as a member. FEATURE STORY Asking For Help Is a Sign of Strength Feeling stressed, sad, anxious or overwhelmed is common.
- [Member Newsletter: UHA Mind & Body November 2025](https://www.umpquahealth.com/blog/news/member-newsletter-uha-mind-body-november-2025/) (2025-11-25): NOVEmber 2025 Mind & Body Newsletter FEATURE STORY Updates to Housing and Utility Support As of November 1, 2025, the Health-Related Social Needs (HRSN) program…
- [Member Newsletter: UHA Mind & Body September 2025](https://www.umpquahealth.com/blog/news/member-newsletter-uha-mind-body-september-2025/) (2025-08-22): September 2025 Mind & Body Newsletter FEATURE STORY Building a Healthier Douglas County, Together At Umpqua Health Alliance (UHA), we know that good health starts in strong communities.
- [Provider Newsletter – April 2018](https://www.umpquahealth.com/blog/news/provider-newsletter-april-2018/) (2025-07-02): Medical Management: A Note from Dr. Bruce Croffy Carotid Artery Stenosis- Choosing Wisely with Screening The U.S.
- [Provider Newsletter – August 2018](https://www.umpquahealth.com/blog/news/provider-newsletter-august-2018/) (2025-07-02): Practice Tactics A Look Back UHA Prior Authorization (PA) requirements have undergone multiple incremental changes in 2018.
- [Provider Newsletter – December 2018](https://www.umpquahealth.com/blog/news/provider-newsletter-december-2018/) (2025-07-02): Practice Tactics New Form for Member Assignment Umpqua Health Alliance (UHA) is pleased to announce a new, easy way for members to change their Primary Care Provider (PCP) while at your office.
- [Provider Newsletter – February 2018](https://www.umpquahealth.com/blog/news/provider-newsletter-february-2018/) (2025-07-02): Medical Management: A Note from Dr.
- [Provider Newsletter – July 2018](https://www.umpquahealth.com/blog/news/provider-newsletter-july-2018/) (2025-07-02): Practice Tactics CCO Quality Metrics for 2017 Umpqua Health Alliance (UHA) has met the benchmark or improvement target on 14 of the 17 CCO incentive…
- [Provider Newsletter – June 2018](https://www.umpquahealth.com/blog/news/provider-newsletter-june-2018/) (2025-07-02): Practice Tactics Prior Authorizations The communication about the changes to the Prior Authorization grid (effective 7/1/2018) has prompted healthy dialogue with provider offices.
- [Provider Newsletter – March 2018](https://www.umpquahealth.com/blog/news/provider-newsletter-march-2018/) (2025-07-02): Medical Management: A Note from Dr. Bruce Croffy Should patients with stable ischemic heart disease undergo coronary intervention?.
- [Provider Newsletter – May 2018](https://www.umpquahealth.com/blog/news/provider-newsletter-may-2018/) (2025-07-02): Practice Tactics Welcome to a new section of Umpqua Health Alliance’s provider newsletter. In this section, we’ll detail any changes that may affect practice management or operations.
- [Provider Newsletter – November 2018](https://www.umpquahealth.com/blog/news/provider-newsletter-november-2018/) (2025-07-02): Practice Tactics Rx after Home Sleep Study After you have confirmed the diagnosis of Obstructive Sleep Apnea on a home sleep study, the next step…
- [Provider Newsletter – October 2018](https://www.umpquahealth.com/blog/news/provider-newsletter-october-2018/) (2025-07-02): Practice Tactics Changes to the Prioritized List of Health Services effective 10/1/2018 The Health Evidence Review Commission (HERC) has updated the Prioritized List of Health…
- [Provider Newsletter – September 2018](https://www.umpquahealth.com/blog/news/provider-newsletter-september-2018/) (2025-07-02): Practice Tactics October Prioritized List Updates The Prioritized List has been updated for October 1, 2018.  The proposed list can be accessed here, and a complete…
- [Provider Newsletter: UHA Connection April 2026](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-april-2026/) (2026-04-08): APRIL 2026 Connection Newsletter Your digital hub for updates that keep your practice informed and your patients supported.
- [Provider Newsletter: UHA Connection August 2026](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-august-2026/) (2026-08-11): August 2026 Connection Newsletter Your digital hub for updates that keep your practice informed and your patients supported.
- [Provider Newsletter: UHA Connection December 2025](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-december-2025/) (2025-12-05): DECEMBER 2025 Connection Newsletter Must-know policy changes, new guidelines, and programs affecting your patients. Practice Tactics 2026 Prior Authorization Timeline Changes Beginning Jan.
- [Provider Newsletter: UHA Connection February 2026](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-february-2026/) (2026-02-07): FEBRUARY 2026 Connection Newsletter Your digital hub for updates that keep your practice informed and your patients supported.
- [Provider Newsletter: UHA Connection January 2026](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-january-2026/) (2026-01-07): JANUARY 2026 Connection Newsletter Your digital hub for updates that keep your practice informed and your patients supported.
- [Provider Newsletter: UHA Connection July 2026](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-july-2026/) (2026-07-08): JuLy 2026 Connection Newsletter Your digital hub for updates that keep your practice informed and your patients supported. Practice Tactics Chiropractic Visit Limit Now 8 Visits What Changed?
- [Provider Newsletter: UHA Connection June 2026](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-june-2026/) (2026-06-10): June 2026 Connection Newsletter Your digital hub for updates that keep your practice informed and your patients supported.
- [Provider Newsletter: UHA Connection March 2026](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-march-2026/) (2026-03-10): MARCH 2026 Connection Newsletter Your digital hub for updates that keep your practice informed and your patients supported.
- [Provider Newsletter: UHA Connection May 2026](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-may-2026/) (2026-05-12): MAY 2026 Connection Newsletter Your digital hub for updates that keep your practice informed and your patients supported.
- [Provider Newsletter: UHA Connection November 2025](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-november-2025/) (2025-11-12): NOVEMBER 2025 Connection Newsletter Your digital hub for updates that keep your practice informed and your patients supported.
- [Provider Newsletter: UHA Connection October 2025](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-october-2025/) (2025-10-02): OCTOBER 2025 Connection Newsletter Your digital hub for updates that keep your practice informed and your patients supported.
- [Provider Newsletter: UHA Connection September 2025](https://www.umpquahealth.com/blog/news/provider-newsletter-uha-connection-september-2025/) (2025-08-22): September 2025 Connection Newsletter Your digital hub for updates that keep your practice informed and your patients supported.
- [Special Edition COVID-19 Provider Newsletter #2](https://www.umpquahealth.com/blog/news/covid-19-provider-newsletter-2/) (2025-07-02): Telehealth Coverage for COVID-19 The Health Evidence Review Commission (HERC) updated the Prioritized list last week just after our first provider newsletter COVID-19 edition was published.
- [Special Edition COVID-19 Provider Newsletter #2 – Updated](https://www.umpquahealth.com/blog/news/covid-19-provider-newsletter-2-updated/) (2025-07-02): Telehealth Coverage for COVID-19 The Health Evidence Review Commission (HERC) updated the Prioritized list last week just after our first provider newsletter COVID-19 edition was published.
- [Special Edition COVID-19 Provider Newsletter #4 TEXT](https://www.umpquahealth.com/blog/news/covid-19-provider-newsletter-4-text/) (2025-07-02): Value-Based Care Incentive Program Partial Funds Release Umpqua Health Alliance (UHA) recognizes how the COVID-19 pandemic is impacting how care is being delivered to your patients and UHA members.
- [UH Mind & BodyMember Newsletter, December 2023](https://www.umpquahealth.com/blog/news/uh-mind-bodymember-newsletter-december-2023/) (2025-08-06): BENEFIT BASICS UPCOMING UHA OFFICE CLOSURES Please see below for a list of upcoming office closures due to the holiday season.
- [UH Mind & BodyMember Newsletter, July 2023](https://www.umpquahealth.com/blog/news/uh-mind-bodymember-newsletter-july-2023/) (2025-08-06): The Americans with Disabilities Act (ADA) was signed into law on July 26, 1990 and each year on July 26th we celebrate the passing of this law as the National Disability Independence Day.
- [UH Mind & BodyMember Newsletter, May 2023](https://www.umpquahealth.com/blog/news/uh-mind-bodymember-newsletter-may-2023/) (2025-08-06): May is Children’s Mental Health Awareness Month, part of a national effort to raise awareness, break stigma, and highlight resources available to improve our children’s mental health.
- [UH Mind & BodyMember Newsletter, September 2023](https://www.umpquahealth.com/blog/news/uh-mind-bodymember-newsletter-september-2023/) (2025-08-06): BENEFIT BASICS CALL SATISFACTION SURVEY Umpqua Health Alliance wants to ensure that we are creating a customer service focused organization committed to making a difference in the lives of our members.