Umpqua Health Alliance (UHA) is here to help you and your family get the care you need. UHA members have access to all medical, dental, and mental health benefits covered under the Oregon Health Plan, OHP (see member handbook). We’re here to assist you!


Customer Care (Monday-Friday; 8 am to 5 pm): 541-229-4UHA | 541-229-4842

24/7 Nurse Hotline: 888-516-6166

TTY: 541-440-6304 | Toll Free TTY: 866-672-1551


UHA and its community partners offer all kinds of programs to help members be and stay healthy. Please contact UHA Member Services at 541-229-4842, Monday-Friday; 8 am – 5pm, if you are looking for a specific program.


Lifestyle and Nutrition Course
Free classes on living a healthier lifestyle, movement, nutrition, movement and exercise, and mindfulness. Afternoon and evening class options are available. No registration required. Click here for class schedule and topics.

Tobacco Cessation
If you’re looking to stop using tobacco, we can help! Umpqua Health Alliance partners with Quit for Life, a program designed to help make quitting tobacco easier. Through Quit for Life, you’ll work with a coach to make a quit plan and get help beating urges and fighting cravings so you can live your life tobacco-free. Click here for the Quit for Life flyer, and click here for answers to common questions.


Counseling & Support
Mental health and addiction treatment services are available to all OHP Members. You do not need a referral to get mental health or addiction treatment services from a network provider. Please call UHA Member Services at 541-229-4842, or use UHA’s online Find A Provider tool.

Aim High
The Adult Mental Health Initiative (AMHI), or Aim High, is a program provided by Adapt to help adults in residential settings get better mental healthcare. Call Adapt at 541-672-2691 for details.

NAMI Clubhouse
Located in Roseburg, Chadwick Clubhouse provides free and safe accommodations for 10 to 15 members at a time, who are learning to manage serious chronic mental illness and return to daily life. Ongoing counseling, assistance with medical prescriptions, rehabilitation, and social support activities onsite. Click here for more information.


Taking Root Parenting Hub
Douglas Education Service District’s Taking Root Parenting Hub offers free education classes and workshops for parents to help them learn ways to provide effective discipline and guidance, nurture and foster life skills, promote healthy development, and, most of all, enjoy the enormous task of raising their children. Click here for details.


New Day
New Day is a service UHA for pregnant women in Douglas County on the Oregon Health Plan, who are struggling with substance abuse, as well as other challenges. New Day staff can help with treatment options, emotional support and counseling, finding resources, and more. Talk to your OB/Gyn, primary care provider, or call UHA Member Services at 541-229-4842.

New Beginnings

New Beginnings is a program that focuses on children before birth to age five.  We work with the child and their family, along with their care providers and community partners to offer support and resources.  Every parent wants what is best for their child. Together, through coordinated care, each child’s unique needs will be identified and addressed.  Call UHA Member Services at (541) 229-4842 for more information or ask your child’s doctor or any community partner about how to get connected.


Get A Ride

You can get free rides to and from covered services. Call 911 for emergency room care.

Call: 1-855-735-1188 or Visit: MTM Portal


Medication Management
The Umpqua Health Alliance (UHA) Medication Therapy Management (MTM) program offers assistance to members who need help managing their chronic drug therapy. MTM is a range of services that optimize drug therapy with the intent of improving therapeutic outcomes for our members by identifying, preventing and resolving medication-related problems. To refer a member to the MTM Program, submit the completed referral form (link below).


Treatment for alcohol and drug use, including tobacco, are part of the basic benefit plan for all Oregon Health Plan Members. UHA will coordinate services for free if you need help.  You do not need a referral for outpatient substance use treatment services.  If you have questions about preapprovals or any other questions about seeking treatment for substance use, please call UHA at (541) 229-4842 or contact your PCP to find a treatment center that is in-network.

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