Umpqua Health Alliance (UHA) is here to help you and your family get the care you need. UHA members have access to all medical, dental, and mental health benefits covered under the Oregon Health Plan, OHP (see member handbook). We’re here to assist you!
Customer Care (Monday-Friday; 8 am to 5 pm): 541-229-4UHA | 541-229-4842
24/7 Nurse Hotline: 888-516-6166
TTY: 541-440-6304 | Toll Free TTY: 866-672-1551
UHA and its community partners offer all kinds of programs to help members be and stay healthy. Please contact UHA Member Services at 541-229-4842, Monday-Friday; 8 am – 5pm, if you are looking for a specific program.
Total Health Improvement Program
Free classes on living a healthier lifestyle, movement, nutrition, movement and exercise, and mindfulness. Afternoon and evening class options are available. No registration required. Click here for class schedule and topics. More details can be found here.
Diabetes Empowerment Education Program (DEEP)
UHA is proud to offer the Diabetes Empowerment Education Program, or DEEP. The free six-week workshop helps people with diabetes live healthy lives. Participants will learn how to manage blood sugar, have a healthy diet, set weekly goals and more, as well as receive free tools and resources. Friends and family are welcome, view the flyer for more information.
Kick Start Douglas County (June-August)
Kickstart Douglas County is an annual, summer long community wellness collaboration offering FREE health and wellness activities, classes, and events. Youth and adults are invited to join the fun. Check back soon for this year’s event schedule.
Valiant Seed Tiny Home Village
Valiant Seed, a local non-profit, will soon provide innovative and affordable transitional housing solutions for veterans. Construction has begun on a tiny home village in Roseburg with homes expect to be ready for use in late 2019.
Counseling & Support
Mental health and addiction treatment services are available to all OHP Members. You do not need a referral to get mental health or addiction treatment services from a network provider. Please call UHA Member Services at 541-229-4842, or use UHA’s online Find A Provider tool.
The Adult Mental Health Initiative (AMHI), or Aim High, is a program provided by Adapt to help adults in residential settings get better mental healthcare. Call Adapt at 541-672-2691 for details.
Located in Roseburg, Chadwick Clubhouse provides free and safe accommodations for 10 to 15 members at a time, who are learning to manage serious chronic mental illness and return to daily life. Ongoing counseling, assistance with medical prescriptions, rehabilitation, and social support activities onsite.
Taking Root Parenting Hub
Douglas Education Service District’s Taking Root Parenting Hub offers free education classes and workshops for parents to help them learn ways to provide effective discipline and guidance, nurture and foster life skills, promote healthy development, and, most of all, enjoy the enormous task of raising their children. Click here for details.
New Day is a service UHA for pregnant women in Douglas County on the Oregon Health Plan, who are struggling with substance abuse, as well as other challenges. New Day staff can help with treatment options, emotional support and counseling, finding resources, and more. Talk to your OB/Gyn, primary care provider, or call UHA Member Services at 541-229-4842.
Quit for Life
Quit for Life helps OHP members learn to life without tobacco. Trained experts will help you put a personalized quit plan together, plus receive free quitting aids. You will have expert support and assistance whenever you need it, over the phone, from Coaches who specialize in helping people quit tobacco. For more details or to enroll in Quit for Life, call 1-866-QUIT-4-LIFE (1-866-784-8454), or visit www.quitnow.net
Get A Ride
Bay Cities Brokerage provides UHA members with free rides to covered medical appointments. Call 911 for emergency room care. Call: 877-324-8109, or visit: www.bca-ride.com for details.