Social Determinants of Health-Social Needs Screening & Referral Measure
Overview of Oregon’s Social Determinants of Health Social Needs Screening and Referral quality measure for CCOs, explaining the metric goal, data collection approach, and reporting requirements for screening and referring members.
SAMHSA’s Trauma informed Care in Behavioral Health Services
Key points for clinicians from SAMHSA’s Treatment Improvement Protocol (TIP) 57 on trauma-informed care in behavioral health services, covering principles for recognizing and responding to trauma in clinical practice.
SAMHSA’s Concept of Trauma and Guidance for a Trauma-Informed Approach
SAMHSA’s 2014 foundational document defining the concept of trauma and providing guidance for organizations adopting a trauma-informed approach across health, behavioral health, and human service systems.
Provider Required Trainings
List of required provider and subcontractor trainings for Umpqua Health Alliance network participants, including OHA-mandated behavioral health, child and adolescent, and compliance training topics with regulatory references.
Provider Orientation Slide Deck
Provider Orientation Slide Deck introducing Umpqua Health policies, resources, key contacts, and operational information to support new and existing contracted providers.
Patient Centered Counseling Training
Registration information for free virtual patient-centered counseling trainings open to primary care, behavioral health, and dental providers, clinic staff, and traditional health workers, with continuing medical education credits available.
MS3 – Member Rights
Umpqua Health Alliance corporate policy (MS3, Version 7) ensuring members, employees, and providers are aware of member rights and responsibilities under Medicaid law, in compliance with OAR 410-141-3590, OAR 410-141-3920 through 410-141-3960, and 42 CFR § 438.100.
MS2 – Nondiscrimination of Members
Umpqua Health Alliance corporate policy (MS2) establishing nondiscrimination standards for member services, prohibiting discrimination based on race, color, national origin, disability, sex, age, religion, and sexual orientation.
MS1 – Member Assignment and Reassignment
Umpqua Health Alliance corporate policy (MS1) governing the assignment and reassignment of Oregon Health Plan members to primary care providers, including auto-assignment procedures and member-initiated change processes.
HIPAA Training
HHS Office for Civil Rights training materials on the HIPAA Right of Access, covering patients’ rights to their health records, provider obligations, enforcement standards, and best practices for HIPAA Privacy Rule compliance.
Health-Related Social Needs (HRSN) Program Overview
Overview of Umpqua Health Alliance’s Health-Related Social Needs (HRSN) program under Oregon’s 1115 Medicaid Waiver, explaining eligible social services, member eligibility, covered benefits, and how the program addresses food, housing, and transportation needs.
F18 – Third Party Liability Recovery
Umpqua Health Alliance corporate policy (F18, Version 10) establishing a comprehensive third-party liability (TPL) recovery process that meets all State and Federal requirements and contractual obligations under the CCO Contract, Exhibit B, Part 8, Section 17.