Umpqua Health Members

Documents & Forms

If you can’t find what you’re looking for below, our Customer Care team can help.

March 2026 Board Meeting Minutes

March 2026 Board of Directors meeting minutes documenting board discussions, actions, decisions, and governance activities approved for public posting.

Prevention First

Prevention First rewards eligible Umpqua Health members age 18 and older with Sherm’s Thunderbird Market gift cards for completing qualifying preventive health services.

Case Management Referral Form

Case Management Referral Form used to request care coordination services and connect members with support, resources and assistance based on their individual needs.

Skip the Trip flyer

Member flyer explaining Umpqua Health Alliance’s mail order pharmacy benefit, which allows members to receive up to a 90-day supply of medications delivered to their home at no extra cost, including information on how to enroll and set up automatic refills.

Where Should I Go? flyer

Where Should I Go? flyer helps members understand care options such as nurse hotline, urgent care, and emergency services, guiding them to the appropriate level of care.

Quality Incentive Program

Member-facing flyer explaining how Umpqua Health Alliance rewards providers for delivering quality care.

Tobacco Cessation

One-page overview of tobacco cessation resources available online, providing members with accessible information and support options to help them quit tobacco successfully.

UHA Member Handbook – Audio

Audio version of the Umpqua Health Alliance Member Handbook, providing members with an accessible alternative format to learn about their benefits, rights, and available services.

Cow Creek Cooking Demonstration Flyer 2026 – English

Flyer for a free January 2026 cooking demonstration class at the Healthy Teaching Kitchen in Roseburg featuring ‘Nourish Bowls: A simple, tasty, and fiber-rich approach to meal prep,’ hosted by the Cow Creek Health and Wellness Healthy Living Team. Wednesday, January 28, 2–3:30 PM. Registration required: (541) 672-8533.

Cow Creek Grocery Shopping Tour Flyer 2026 – English

Flyer for a free Cow Creek Grocery Shopping Tour led by the Healthy Living Team on January 28, 4–5 PM at Sherm’s Thunderbird Market in Roseburg, teaching Umpqua Health members dietitian-recommended strategies for healthy, budget-friendly grocery shopping. Contact: (541) 672-8533, option #2.

Diabetes Prevention Program 2026 –  English

Flyer for the Cow Creek Diabetes Prevention Program launching January 15 at the Cow Creek Health and Wellness Center South Clinic in Canyonville, a scientifically proven group-based program led by Certified Lifestyle Coaches covering nutrition, cooking demonstrations, and lifestyle strategies to prevent type 2 diabetes. Sign up: (541) 672-8533.

Food as Medicine UCVEG Lifestyle Nutrition Course – English

Flyer for the UC VEG Lifestyle & Nutrition Course through Food As Medicine Oregon, a community program teaching plant-based nutrition strategies to help prevent and reverse chronic conditions including diabetes, heart disease, and obesity. Register at FoodAsMedicineOregon.org or call 541-378-6359.