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UMPQUA HEALTH MEMBERS

All Benefits & Programs

We care about your health. We want to help you make the most of your plan! Learn more about your benefits and our programs below.

Your Benefits

Quality Care When You Need It

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Primary Care Provider

Connect with your main doctor or change to a new one.

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Mental & Behavioral Health

Feel empowered to live, work and thrive in your community.

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Dental

Here to help you take care of your teeth, gums and mouth.

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Specialists

Services your main doctor does not provide.

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Traditional Health Workers

Assisting you on your journey to wellness.

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Medicine

Find a pharmacy, a drug, or get help with managing your meds.

More Benefits to Help You Get Care

Transportation

Umpqua Health members can get free rides to covered medical, dental, mental health and pharmacy visits. You can schedule a ride online or by phone.

Interpretation Services

We believe language should never be a barrier to quality care. You have the right to a qualified medical interpreter at no cost to you.

Nurse Hotline

Not sure if you should go to the doctor? Have a question about a cough, fever, or medicine? You can call our 24/7 Nurse Hotline anytime – day or night!

Telehealth

Connect with your doctor using your phone or computer. Many types of doctors offer telehealth services.

Care Coordination

Our Care Coordinators help people who need extra support with their health and daily living. We have friendly experts in many areas of care.

Umpqua Health Programs

Advance Care Planning

Plan for the medical care you want in the future. Talk with your family and doctors so they know what matters most to you.

Diabetes Support

We’re here to help you learn about diabetes – what is it, how to manage it, and how to prevent it.

Climate, housing and nutrition services that address barriers to health.

Pregnancy & Family

We provide support during pregnancy and after your baby is born.

Asthma & COPD

Programs to help you or your child breathe easier and get asthma under control.

HRS Flex

Members can apply for extra services to promote health and well-being.

Nutrition

Programs to help you eat better and live a healthy lifestyle.

Quit Smoking

It’s never too late to quit smoking. Improve your health and reduce your risk of smoking-related illness.

Helpful Resources

Looking for Something Else?

Member Handbook

Learn more about your plan and get a full list of your benefits.

Documents & Forms

Trying to find a specific document or form? Let us help.

Member FAQ

Answers to the most common Member questions.

Stay Up to Date

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Let Us Help!

Our Member Services team is available Monday-Friday, 8am-5pm.