Umpqua Health MEMBERS

Alerts & Updates

Stay informed about important updates that may affect your care, benefits, or services. Here you’ll find the latest alerts and notices from Umpqua Health Alliance, including health advisories, pharmacy changes, coverage updates, and public safety information.

September 11, 2026

Someone May Be Pretending to Call From Umpqua Health

We received a report about a scam call that looked like it came from an Umpqua Health phone number. The caller asked for Medicaid information.

Do not give personal or Medicaid information to a caller if you are not sure who they are.

Scammers can make a fake phone number appear on your caller ID. This can make the call look like it is from Umpqua Health.

If you get a call that does not seem right:

  • Hang up.
  • Do not give the caller personal information.
  • Call Umpqua Health using the phone number on your member ID card.

Umpqua Health takes your privacy seriously. We are looking into this report.

View Past Alerts

January 5, 2026

September 26, 2025

September 22, 2025

September 19, 2025