UMPQUA HEALTH

Welcome to Umpqua Health. We work hard to deliver readily accessible, high quality healthcare for Douglas County residents and to improve the health and vitality of the communities we serve.

We bring together local providers and community partners to find innovative solutions to delivering better healthcare for patients, creating healthier communities, and finding ways to lower costs.

Our core values of Accessibility, Compassion, Professionalism, Trust, and Community are central to all we do for those we serve.

ABOUT US

Umpqua Health is deeply rooted in Douglas County. We are proud to call the Umpqua Valley our home. Our integrated network of skilled local providers delivers high quality healthcare for Douglas County residents. Umpqua Health also works closely with community partners to evaluate ongoing healthcare needs and issues, while collaborating on local solutions.

Our subsidiary, the Umpqua Health Alliance (UHA), is one of 15 coordinated care organizations (CCOs) in Oregon that has served members of the Oregon Health Plan since 2012. UHA connects more than 26,000 Douglas County OHP members to physical, behavioral, oral, and dental care through an integrated network of providers. UHA is managed through a locally-based board of directors and Community Advisory Council that ensures local healthcare needs are fully met.

Umpqua Health also operates two clinics in Douglas County that offer expert pediatric and adult primary care, urgent care, and behavioral health services. All major insurance is accepted, in addition to Medicare and OHP.


Umpqua Health/Umpqua Health Alliance has granted over $1 million in community program funding since 2016.

MISSION

“To promote and provide high quality, readily accessible healthcare in a patient-centered system of care for those we serve.”

VALUES

Accessibility

When it comes to communication, doors that are always open are always inviting. Anything is possible when the dialog and the people intermingle. Devotion to healthy outcomes is at the center of those conversations. We will tear down the barriers to healthy choices, assist those who seek us out, and welcome all with simplicity and decency.

Compassion

Kindness is at the center of who we are and what we do. The road connecting empathy to hope is a short walk. It is in our DNA to care. We listen and understand. Through our humanity, expertise, kindness, and consideration, we will profoundly influence positive changes in others. It will be the work model that we live by and the promise that fulfills our oath.

Professionalism

Expertise is more than efficiency. It is also an affinity. Caring and qualified are synonymous in health care. We are experts in practice and procedure yet remain grounded in our service to others. Improving the physical, mental, and personal health of a member requires leadership and approachability. That gentle blend of professional makes us an ideal employer and health care provider.

Trust

Earning something profound and wonderful is not the same as buying it. Effective health care is built upon an unspoken bond between a doctor, a member, and the professionals working behind the scenes. That link is trust. It is the guiding light that binds our lives to yours. It is the foundation from which we will build upon today’s success and tomorrow’s promises.

Community

We are a collective. A group made stronger through a body of cohesion. Our name is more than a river, valley, or geographic boundary. It is a way of life that represents the whole. Together, we are a family. We are a community that cares for our own, attracts top talent, and influences lifestyle choices. We will alter the perception of health care, instill optimism, encourage longevity, and grow internally for the betterment of all.

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