PROVIDER TRAININGS
PROVIDER ORIENTATION AND TRAININGS
Policies
Member Services
MS1 – Member Assignment and Reassignment
MS3- Member Rights
Clinical Engagement
CE01 – Grievances
CE03 – Wraparound
CE15 – Specialty Health Care Services
CE16 – Intensive Care Coordination Services
CE19 – Substance Use Disorder Services
CE20 – Appeals and Hearings
CE21 – Adverse Benefit Determinations
CE28 – Transition of Care
Third Party Liability Recovery
F18 – Third Party Liability Recovery
Transitional Care
TC1 – Transitional Care for Acute Care
CME Training and Opportunities and Community Resources
Community Resources
- Blue Zones Plant Based Eating Guide
- E-Cigarettes & Young People is a guide from the CDC for health care professionals to talk to young patients about the risks of e-cigarettes.
- The Chadwick Clubhouse is an evidence-based, non-clinical, mental health program following the proven Clubhouse Model to help members transition into the community. It supplements existing clinical mental health services and fosters a healthy lifestyle.
- Take Root Parenting Hub offers classes, workshops, and materials to parents and guardians to help them learn ways to provide effective discipline and guidance, nurture and foster life skills, promote healthy development, and enjoy raising their children.
- Total Health Improvement Program (THIP) classes by UC VEG share simple, safe, affordable, and practical methods that result in health restoration.
- Substance Abuse and Mental Health Services Administration, or SAMHSA, recently released new videos and other resources to help prevent suicide and offer support to those in crisis. Find resources to help prevent suicide here.
- Diabetes Empowerment Education Program, also known as DEEP, is a free six-week workshop that helps people with diabetes live healthy lives. Topics include managing blood sugar, healthy diet, weekly goal setting, and more. Participants will also receive free tools and resources. For more information, click here.
Time-Sensitive Opportunities
- Chronic Pain Self-Management Workshop
This program helps participants explore healthy ways to manage and live with their chronic pain condition so they can enjoy more fulfilling, satisfying lives. You can find the provider referral form here.
When: Thursdays, January 9th – February 13th from 10am – 12:30pm
Where: Bridgewood Rivers, 1901 W Hughwood Dr., Roseburg
Contact: Angelia Freeman, afreeman@cccroseburg.org or 541.673.2267 x 5104
- Tobacco Cessation Classes & Weekly Support
Freshstart® is a four-week free tobacco cessation program offered by the Community Cancer Center. This program is designed to help participants take charge of their efforts to quit using tobacco. Participants receive weekly coaching and mentoring to aid them in quitting smoking for good. You can find the provider referral form here.
When: Tuesdays, January 7th – January 28th, 4pm – 5pm
Where: Community Cancer Center
Contact: Angelia Freeman, afreeman@cccroseburg.org or 541.673.2267 x 5104
CME and Training Opportunities
Every month in the provider newsletter, we share information about upcoming CME and training opportunities. See below to learn more about some of these modules, programs and events.
Enduring Materials/Ongoing Opportunities
- Trauma Informed Oregon has created several free self-directed online training modules on the foundations of a trauma informed approach:
- National CLAS Standards: This e-learning program is grounded in the HHS Office of Minority Health’s National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care. CME Available
- Advance Care Planning Course: The CDC provides information about helping patients plan and document what should be done in the event they become seriously ill or lose decision-making capacity. CME Available
- Tobacco cessation counseling training from the Oregon Health Authority. CME Available
Contact Us
For all training questions, please contact us at UHNProviderServices@umpquahealth.com. If you have a specific question about provider orientation and trainings, click here to view a contact sheet for several UHA departments.
