• Provider Required Trainings
• Subcontractor Required Trainings
• Provider Orientation Slide Deck

• HIPAA Training
• Utilization Management & Service Authorization Handbook
• Patient Centered Counseling Training
• CME Trainings

Every month in the provider newsletter, we share information about upcoming CME and training opportunities. See below to learn more about some of these modules, programs and events.

• Trauma Informed Oregon has created several free self-directed online training modules on the foundations of a trauma informed approach:
  • Introduction
  • Module 1: What is Trauma Informed Care?
  • Module 2: Why is Trauma Informed Care Important?
  • Module 3: Trauma Specific, Trauma Sensitive, Trauma Informed
  • Module 4: A Brief Overview of NEAR Science
• National CLAS Standards: This e-learning program is grounded in the HHS Office of Minority Health’s National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care. CME Available
• Advance Care Planning Course: The CDC provides information about helping patients plan and document what should be done in the event they become seriously ill or lose decision-making capacity. CME Available
• Tobacco cessation counseling training from the Oregon Health Authority. CME Available
• Trauma Informed Care (TIC) Trainings | (Spanish) – This training series covers trauma informed care practices, including ways to build resilience within families, TIC for first responders, trauma triage and TIC practices specifically for southern Oregon.

• MS1 – Member Assignment and Reassignment
• MS2 – Nondiscrimination of Members
• MS3 – Member Rights
• MS5 – Requests for Interpreter or Alternative Format

• CE01 – Grievance Appeals and Hearings
• CE03 – Wraparound
• CE05 – Utilization Review
• CE11 – Covered Services
• CE12 – Prior Authorizations
• CE16 – Intensive Care Coordination Services
• CE19 – Substance Use Disorder Services
• CE21 – Adverse Benefit Determinations
• CE22 – Payment and Authorization of Hospital Admissions
• CE28 – Transition of Care
• CE29 – Transitional Care for Acute Care

• CR1 – Practitioners Within Credentialing Scope
• CR3- Screening of Providers
• CR6 – Initial Credentialing Process
• CR11 – Re-Credentialing Procedure
• CR13 – Locum Tenens Policy
• CR16 – Non-Licensed Provider Credentialing and Re-Credentialing Process
• CR19 – Traditional Health Worker Requirements
• CR20 – Non-Licensed Provider Qualifications and Competencies

• PN6 – New Provider Orientation and Training
• PN7 – Network Adequacy
• PN8 – Monitoring Network Availability
• PN9 – Monitoring Network Access
• PN11 – Provider Selection Process
• PN13 – TeleHealth Telemedicine
• PN14 – Teledentistry

• F18 – Third Party Liability Recovery