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Alerts & Updates

Stay informed about important updates that may affect your care, benefits, or services. Here you’ll find the latest alerts and notices from Umpqua Health Alliance, including health advisories, pharmacy changes, coverage updates, and public safety information.

January 5, 2026

Important: 2026 Member ID Cards Printed With Incorrect Rx BIN

Umpqua Health Alliance has identified an error on some 2026 member ID cards. The Rx BIN number printed on the card is incorrect.

Correct 2026 Rx BIN: 017142

What this means:

  • Providers and pharmacies: Use Rx BIN 017142 when submitting pharmacy claims for Umpqua Health Alliance members in 2026.
  • Members: If a pharmacy has trouble processing your prescription, tell them the correct Rx BIN is 017142.

We apologize for the confusion and are working to ensure members and providers have the correct information.

For help, members should call the phone number on the back of their ID card.

View Past Alerts

September 26, 2025

September 22, 2025

September 19, 2025