Umpqua Health Members

Documents & Forms

If you can’t find what you’re looking for below, our Customer Care team can help.

UHA Community Health Improvement Plan

The CHP is a five-year plan to systematically address community health issues based on the Community Health Assessment (CHA).

UHA Community Health Assessment 2023

This report highlights five-year health trends in Douglas County and illustrates various health and social data indicators.

Members Handbook

What’s in Your Handbook?Your Member Handbook explains your covered services, how to get care when you need it, and what to do in an emergency. It also includes tips for staying healthy, choosing a provider, and finding important phone numbers and resources.