APRIL 2026

Connection Newsletter

Your digital hub for updates that keep your practice informed and your patients supported.

Practice Tactics

Umpqua Health Navigation Center Now Open to Support Members

Umpqua Health Alliance launched the Umpqua Health Navigation Center on Dec. 1, 2025, expanding support available to members with health and social needs.

The center is open Monday through Friday, 8 a.m. to 5 p.m., on the second floor of the Umpqua Health Newton Creek Primary and Urgent Care Clinic, 3031 NE Stephens St., Roseburg.

The Navigation Center provides walk-in support to help members connect with community resources that address social drivers of health, including transportation, food access and housing. Staff also assist with completing required health plan activities, such as the Health Risk Assessment, which identifies physical, behavioral and dental health needs.

Since opening, the center has supported more than 200 walk-in members each month, demonstrating strong demand for accessible, in-person support.

How Providers Can Refer Members

Connecting members to the right support at the right time can improve outcomes and reduce barriers to care.

If you are working with a Umpqua Health Alliance member who may benefit from additional support, you can refer them by:

  • Calling Umpqua Health Customer Care at 541-229-4842 and requesting a Care Navigator
  • Submitting a Case Management Referral Form on the Umpqua Health website
  • Emailing the Care Coordination team at casemanagement@umpquahealth.com

Referrals help ensure members receive coordinated support for both clinical needs and the nonclinical factors that affect health.

Why Was My Prior Authorization Denied?

Dermatology (and Therapies: PT/OT/ST, chiropractic) is the only physician specialty requiring a prior authorization (PA) for both contracted and out of network practices. The Prioritized List makes it difficult to administratively differentiate medical from cosmetic diagnoses without this requirement. Additionally, the PCPCH model emphasizes care to be provided by patients’ PCP, if possible, then utilize specialist consultation for more difficult cases.

The most common reasons for denial of a PA for dermatology referral include:

  • No examination/trial of treatment by the PCP
  • Unfunded diagnosis; many dermatological diagnoses are considered cosmetic/benign
  • Use of a funded diagnosis (i.e. Neoplasm of Uncertain Behavior) when it is clearly not applicable from the documentation
  • The patient was seen by dermatology and Rx initiated, but diagnosis was not covered, so future treatment should fall to the PCP

Umpqua Health Alliance has encouraged PCPs to treat the majority of common dermatologic conditions as part of their comprehensive primary care. Such care will be covered by the OHP.

THW Connections Corner

No announcements this month.

CME for Thee

Cannabis Use: Mental Health Considerations

Cannabis use is common among individuals with mental health conditions, and some patients report using it to manage symptoms. Current evidence does not demonstrate clear benefits for treatment and suggests potential risks.

Understanding these risks can help inform patient conversations and support safe, evidence-based care.

What Participants Will Learn

  • Current evidence on cannabis use and mental health
  • Potential risks and adverse effects
  • Considerations for patient counseling and clinical care

Vaccine Conversations: Motivational Interviewing

This comprehensive workshop is designed to equip health care providers with essential skills for effective vaccine discussions. This program offers an in-depth introduction to the principles of Motivational Interviewing (MI), focusing on its application to conversations about vaccines.

This workshop supports providers in navigating vaccine conversations using motivational interviewing (MI), a patient-centered approach that can help address hesitancy and build trust.

Participants will learn practical strategies to guide conversations, including the use of open-ended questions, reflective listening and collaborative communication.

Training Details

  • Date: May 20, 2026
  • Time: 9 a.m. to 4 p.m.
  • Location: Smullin Health Education Center, Lecture Hall 1
  • Address: 2825 E. Barnett Road, Medford, OR
  • Facilitator: Carrie Bader, MPH, Boost Oregon motivational interviewing trainer
  • Audience: Health care providers and immunizers
  • Continuing Education: Approved for American Academy of Family Physicians (AAFP) credit. Participants should claim credit commensurate with their participation.

What Participants Will Learn

  • Principles of motivational interviewing
  • Strategies for vaccine-related conversations
  • Use of open-ended questions and reflective listening
  • Approaches to sharing information in a patient-centered way

Suicide Postvention Training — April 13

The Connect Postvention training helps professionals and community partners support individuals, families and communities after a suicide death.

The training will take place at the Douglas Education Service District in Roseburg.

Training Details

  • Date: April 13, 2026
  • Location: Douglas Education Service District
  • Address: 1871 NE Stephens St., Roseburg, OR 97470
  • Cost: Free

What Participants Will Learn

  • Suicide loss and postvention in Oregon
  • Grief responses in individuals, families and communities
  • Best practices for youth suicide postvention
  • How postvention supports prevention efforts

Suicide Postvention Trainer Training

The Connect Training of Trainers prepares professionals to lead suicide postvention trainings and support communities after a suicide death.

The training will take place at the Douglas Education Service District in Roseburg.

Training Details

  • Date: April 13, 2026
  • Location: Douglas Education Service District
  • Address: 1871 NE Stephens St., Roseburg, OR 97470
  • Schedule: 9 a.m.–5 p.m. daily
  • Meals: Breakfast and lunch provided
  • Cost: Free

What Participants Will Learn

  • Day 1: Participate in Connect Postvention training
  • Days 2–3: Practice facilitating the training
  • Deep dive into postvention concepts

Clinical Corner

Q1 2026 Pharmacy Updates

Recent formulary and prior authorization (PA) updates may affect prescribing decisions and medication access. Reviewing these changes can help support timely treatment and reduce delays.

Formulary Updates

MedicationUpdateClinical Use
Clindamycin 1% LotionAdded with PA requirementAcne vulgaris
EpiPen Quantity limit increased to 2 devices every 144 daysEmergency treatment of
anaphylaxis
Jardiance 10 mg, 25 mgAdded with PA requirementType 2 diabetes, heart failure, chronic kidney disease
Opvee 2.7 mg Nasal SprayAdded with PA requirementOpioid overdose reversal
Pseudoephedrine ER 120 mgAdded with limit of 2 tablets per dayNasal congestion

Prior Authorization (PA) Criteria Updates

CategoryUpdate
BiologicsCriteria aligned with fee-for-service guidelines
GLP-1 receptor agonistsCriteria separated into diabetes and non-diabetes pathways
RifaximinNo longer covered; EPSDT pathway available
Sacubitril/ValsartanRemoved ACE/ARB prerequisite; clarified beta-blocker requirement
SGLT2 inhibitorsCriteria aligned with indication-specific use

GLP-1 Medications: Quick Guide for Providers

GLP-1 medications are covered for specific clinical indications and require prior authorization (PA). Reviewing criteria before prescribing can help ensure appropriate use and reduce delays.

GLP-1 medications are not covered for general weight loss.

Coverage Pathways

IndicationSummary of Requirements
Type 2 DiabetesConfirmed diagnosis and use after standard therapies, including metformin
Non-Diabetes IndicationsLimited to specific FDA-approved conditions (e.g., cardiovascular risk reduction, MASH/NASH, obstructive sleep apnea)

Key Requirements: Type 2 Diabetes

  • Confirmed Type 2 diabetes
  • Trial of metformin (at least 3 months at maximum tolerated dose)
  • Additional therapy required (e.g., sulfonylurea, TZD or DPP-4), unless clinical criteria allow bypass
  • Consideration of insulin if A1c ≥9%
  • Trial of SGLT2 inhibitor (at least 3 months)
  • Participation in a lifestyle program
  • No concurrent GLP-1 or DPP-4 use

Key Requirements: Non-Diabetes Indications

ConditionKey Criteria
Cardiovascular risk reduction (Wegovy)Established ASCVD or high risk
MASH/NASH (Wegovy)Fibrosis stage F2–F3 and specialist involvement
Obstructive sleep apnea (Zepbound)Moderate to severe OSA with obesity

Common Requirements Across Indications:

  • Meets FDA-approved indication
  • BMI criteria met (typically ≥27–30 depending on indication)
  • Documented lifestyle intervention (at least 3 months)
  • No diabetes diagnosis
  • No concurrent GLP-1 or DPP-4 us

Approval Duration

PathwayDuration
Type 2 DiabetesInitial: 6 months • Renewal: 1 year (requires adherence and improved A1c)
Non-Diabetes IndicationsInitial: 6 months • Renewal: 1 year (requires adherence, BMI reduction and continued participation in a weight management plan)

Clinical Practice Guidelines Updated

Umpqua Health Alliance has adopted the U.S. Preventive Services Task Force (USPSTF) A and B recommendations within its clinical practice guidelines.

These recommendations support evidence-based preventive care and align with Oregon Health Authority expectations for primary care patient-centered medical homes.

Using these guidelines can help ensure appropriate screenings, improve care quality and support performance on preventive care measures.

Providers can access the updated guidelines on the UHA website, along with additional clinical practice resources

Community Announcements

Ongoing and Recurring Wellness Activities

Wellness Walks

  • When: Saturdays, 9–10 a.m. (April–September)
  • Where: 556 SE Jackson St., Roseburg

Weekly group walks led by a local medical provider. Open to all fitness levels. No registration required.

Mindful Movement Yoga

  • When: Wednesdays, noon–1 p.m.
  • Where: The Vortex Center, 865 SE Court Ave., Roseburg

Ongoing yoga sessions focused on mobility, breathwork and stress reduction. Suitable for all levels. No registration required.

Restorative Yoga: A Monthly Rest Ritual

  • When: Second Saturday of each month, 4–5:15 p.m.
  • Where: The Vortex Center, 865 SE Court Ave., Roseburg

Monthly restorative yoga session focused on relaxation and stress reduction.

Community Well-Being Challenge

A free, community-wide program encouraging healthy habits through events and activities throughout the year.

Participants can join at any time and complete activities to qualify for end-of-year prizes.

Eagles Park Pop-Up Series

  • When: Third Saturday of each month (April–October), 12–2 p.m.
  • Where: 782 SE Jackson St., Roseburg

Monthly community event featuring art activities and games for all ages.

Community Classes & Events to Share with Patients

First Thursday Resource Event

  • When: April 2 | 10 a.m.–1 p.m.
  • Where: ODHS Lobby, 738 W Harvard St., Roseburg

Connect with local organizations and learn about available programs and services. Includes a free community meal.

Savor the Season: Spring Edition Webinar

  • When: April 8 | Noon–1 p.m.
  • Where: Virtual or Thrive Umpqua Office

Covers gardening, food preservation and food safety topics.

Trails Day Cleanup and Volunteer Event

  • When: April 11 | 11 a.m.–1 p.m.
  • Where: Stewart Park, Roseburg

Community cleanup followed by a volunteer appreciation event with food and activities.

Lifestyle and Nutrition Course

  • When: April 14 | 5:30–7:30 p.m.
  • Where: Aviva Health, 150 NE Kenneth Ford Dr., Roseburg

A 13-week course covering chronic disease prevention, nutrition and lifestyle strategies.

Eating Healthy on a Budget (Class and Demo)

  • When: April 15 | 3–4 p.m.
  • Where: Roseburg Senior Center, 1614 SE Stephens St., Roseburg

Cooking demonstration and practical strategies for preparing affordable, healthy meals.

Third Thursday at UVA

  • When: April 16 | 4:30–7 p.m.
  • Where: Umpqua Valley Arts Association, 1624 W Harvard Ave., Roseburg

Community art event with hands-on activities and social connection.

Earth Day and Energy Fair

  • When: April 18 | 11 a.m.–4 p.m.
  • Where: 539 SE Main St., Roseburg

Interactive exhibits, educational sessions and family-friendly activities focused on environmental health.

YMCA Healthy Kids Day

  • When: April 25 | 9–11 a.m.
  • Where: YMCA of Roseburg, 1151 NW Stewart Parkway, Roseburg

Family-focused event promoting healthy activities, games and community engagement.

Thrive Umpqua Day Proclamation

  • When: April 27 | 7–7:30 p.m.
  • Where: Roseburg City Hall, 900 SE Douglas Ave., Roseburg

Community event recognizing local well-being initiatives.

Eating Healthy on a Budget (FISH Food Pantry)

  • When: April 27 | Noon–1 p.m.
  • Where: FISH Food Pantry, 405 Jerry’s Drive, Roseburg

Nutrition education and cooking demonstration using accessible ingredients.

Cow Creek Grocery Tour 

  • When: April 29 | 10–11 a.m.
  • Where: Sherm’s Thunderbird Market, Roseburg 

Guided grocery tour focused on healthy food choices. 

Cow Creek Cooking Demonstration

  • When: April 29 | 2–3:30 p.m.
  • Where: Healthy Teaching Kitchen, Roseburg 

Live cooking demonstration focused on nutrition and meal preparation.

Downtown Cleanup 

  • When: April 29 | 5–6 p.m. 
  • Where: Thrive Umpqua Office, 556 SE Jackson St., Roseburg 

Volunteer opportunity to support community spaces. No registration required. 

Network News

Network Changes

Termed Providers 

The following providers have been removed from the Umpqua Health Alliance network:

Provider NameEffective DateFacility
Rajiv Rajagopal, DMD03/02/2026Associates for Oral and Maxillofacial Surgery
James Savage, DDS03/02/2026 Associates for Oral and Maxillofacial Surgery 
Keyhan Farkhondepay-Aryah, MD 11/01/2025 Oregon Eye Consultants 
Christianah Adeduro, FNP09/15/2025 Boulder Care Provider Group 
Erik Poyourow, MD 01/31/2026 PeaceHealth 
Kayla Kelly, RN 03/10/2026 Adapt 
Tracey Walker, CSWA 03/06/2026 Adapt 
Eileen Cleveland, FNP 12/03/2025 Douglas CARES 
Ashley Sweeny, NP 02/25/2026 PeaceHealth 
Daniel Dobbe, MD 03/04/2026 PeaceHealth 
Alok Shukla, MD 03/13/2026 CEP America 
Brian Gordon, MD 03/13/2026 CEP America 
Kendell Klingler, MD 03/13/2026 CEP America 
Spencer Hyde, DO 03/13/2026 CEP America 
Tyler Haskell, DO 03/13/2026 CEP America 
Maximilian Taylor, DO 02/09/2026 PeaceHealth 

New Providers 

The following providers have joined the Umpqua Health Alliance network: 

Provider NameEffective DateFacility
Christopher Hudgeon, QMHA 02/13/2026 Douglas CARES 
Andrea James, NP 02/17/2026 Centennial Urology 
Kristie Knight, QMHA 02/17/2026 Douglas CARES 
Jessica Pearl, NP 02/17/2026 Boulder Care Provider Group 
Aaron Porter, LMFT 02/17/2026 Summit Wellness Counseling 
Nicole Romero, LMFA 02/17/2026 Valley View Counseling 
Martha Paulina Shirley, RD 02/17/2026 Mom’s Meals 
Amy Tipton, LPC 02/17/2026 Cow Creek Health and Wellness 
Elijah Voichishin, APRN 02/17/2026 LGBTQ Telepsychiatry 
Elliott Anderson, LBA 03/03/2026 Positive Behavior Supports 
Kayla Jones, Birth Doula 03/03/2026 Eugene Birth and Family 
Eduard Breytman, NP 03/03/2026 Boulder Care Provider Group 
Helena Chiles, PMHNP 03/03/2026 Charlie Health 
Antoinette Crowfield, LBA 03/03/2026 Positive Behavior Supports 
Lynnea Lindsey, PhD 03/03/2026 LGBT Telepsychiatry 
Glynnis McBride, CSW 03/03/2026 Sprout Therapy PDX 
Ryan Hadden, MD 10/20/2025 Centennial Orthopedics & Podiatry 
Haley McGee, LPCA 03/03/2026 Valley View Counseling 
Lisa Oland, LPC 03/03/2026 Joyful Living Behavioral Health 
Dorothy Oliveira, APRN 03/03/2026 Boulder Care Provider Group 
Gustavo Presidente, CSWA 03/03/2026 Options Counseling Services 
Brennon Roth, LPC 03/03/2026 Joyful Living Behavioral Health 
Robert Ruef, MD 03/03/2026 Virtual Radiologic Professionals 
Elizabeth Ryan, MD 03/03/2026 Boulder Care Provider Group 
Carrie Scaramastra, LPCA 03/03/2026 Sprout Therapy PDX 
Richard Tanksley, LCSW 03/03/2026 Quality Counseling Services 
Rachel Vanzandt, LBA 03/03/2026 Positive Behavior Support 
Paul Vitt, DO 03/03/2026 Three Rivers Health Center 
Taro Aikawa, MD 03/03/2026 Virtual Radiologic Professionals 
Jami Bridges, QMHA 09/08/2022 Adapt 
Kayla Goodwn, QMHP 03/17/2026 Adapt 
Jazmynn Hill, QMHP 02/23/2026 Adapt 
Shelby Rose Pehlke, QMHA 09/08/2025 Adapt 
Michael Randolph, QMHP 07/14/2025 Adapt 
Stephen Russell, QMHP 02/26/2026 Adapt 
Britnee Thomas, CRM 02/10/2026 Adapt 
Adam Trotta, MD 09/09/2025 Adapt 
Emily Tucker, LPC 07/14/2025 Adapt 
Trina Wheeldon, QMHA 03/10/2025 Adapt 
Kevin Ma, MD 04/01/2026 CEP America 
Deepal Sidhu, MD 03/02/2026 CEP America 
Lance Holton, DO 03/23/2026 CEP America 
Michael Smith, MD 03/09/2026 CEP America 
William Strong, MD 03/16/2026 CEP America 
William Flinn, MD 03/16/2026 CEP America 
Christina Quijano, MD 03/16/2026 PeaceHealth 

Douglas County Provider Summit — April 16

Providers are invited to attend the Douglas County Provider Summit for an evening of networking and discussion on topics impacting patient care and community health. 

Event Details

Social-Emotional Screening in Young Children

The Social-Emotional Health metric supports early identification and follow-up for children ages 1 to 5 with social-emotional needs or risk for developmental delays. 

Screening during routine visits can help identify concerns early and connect children to appropriate services. 

Role of Primary Care Providers 

Primary care providers: 

  • Conduct standardized social-emotional screenings during well-child visits 
  • Refer children for additional evaluation or services when indicated 

Recommended Screening Tools

In alignment with Bright Futures guidelines, the following validated tools may be used: 

  • Ages and Stages Questionnaire: Social-Emotional (ASQ-SE) 
  • Survey of Well-being of Young Children (SWYC) 
  • Devereux Early Childhood Assessment (DECA) 
  • Pediatric Symptom Checklist (PSC) 
  • Child Behavior Checklist (CBCL) 
  • Behavioral Assessment System for Children (BASC) 
  • Strengths and Difficulties Questionnaire (SDQ) 
  • Eyberg Child Behavior Inventory (ECBI) 
  • SCAS Anxiety Scale for Preschool 

Billing and Intervention

Brief interventions provided during visits may count toward the metric.

Preventive counseling services may be billed using CPT codes 99401–99404 and 99411–99412.

For questions or support, contact: UHQualityImprovement@umpquahealth.com

On the Lookout

Epidemiology Spotlight: Whole Genome Sequencing

Whole Genome Sequencing (WGS) is a laboratory process that maps out the entire RNA or DNA sequence of an organism. When a pathogen infects a new host and replicates by copying their RNA/DNA, they make small errors that result in mutations. Most of the time these mutations are insignificant, or even detrimental to the pathogen. Rarely, they are advantageous to the pathogen, becoming more easily transmissible, resistant to antibiotics, or better able to evade our immune system. By looking at these mutations, scientists can show how closely related pathogens are to each other and trace disease transmission in real time. WGS helps doctors with treatment decisions by identifying genetic markers that indicate resistance to specific antibiotics. Public health professionals at the federal, state, and local level use these lab reports to enhance disease surveillance and outbreak response. 

Whole genome sequencing has been particularly helpful in responding to food-borne disease outbreaks. Similar to the way DNA left behind at a crime scene can help detectives identify a subject or victim, the RNA/DNA of pathogens is a clue that allow public health to “fingerprint” the cause of outbreaks. For example, if a patient in Oregon tests positive for salmonella, and the stool specimen they provide is cultured, laboratory scientists can determine what exact strain the person contracted. If there are matches with other patients with similar onset dates, this can provide clues to the infection source. If salmonella is identified in a food or environmental sample collected by public health and it matches the salmonella strain from sick patients, then a reliable link can be made. Public health then has the information necessary to take actions like recalling contaminated products, closing a restaurant or factory, or recommending cleaning and disinfecting. Below is a list of the different salmonella strains sequenced in our region of southwest Oregon in 2025. From WGS data we identified one local salmonella outbreak and two cases that were related to larger multi-state clusters. 

2025 Confirmed Salmonella Cases by Subtype, SW Oregon: 

Salmonella Strain Coos Douglas Josephine 
Bovismorbificans 1
Enteritidis 688
Infantis 1
Montevideo 12
Oranienburg 11
Typhimurium 122
Bareilly 1
Muenchen 1
Chester 1
Thompson 2
Unknown 121
Total: 121714

Dental Digest

Beyond Flossing: A Beginner’s Guide to Interdental Cleaning Products

Brushing your teeth is only the first step to a healthy smile. Tooth brushing removes only 60% of plaque so it’s important to clean between your teeth as well. Interdental cleaning products such as dental floss, interdental brushes, woodsticks, and water flossers are used to remove plaque and food debris between the teeth. 

Health Care Interpreter Registry

Accurate and timely interpreter access is essential to delivering safe, equitable, and compliant care.

Forms & Handbook

Access PA forms, referrals, and provider policies all in one place.