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UMPQUA HEALTH MEMBERS

Dental Care

Dental plans cover routine check-ups and x-rays, as well as fillings and emergency treatments.

You might get dental benefits along with your medical plan. This information is included in your Welcome Packet when you join Umpqua Health. You can also check your Member Handbook.

Assignment to a Primary Care Dentist

A primary care dentist (PCD) is your main dental provider. You will see them for routine dental care. They will help manage any treatment and refer you to specialists when needed.

We partner with Advantage Dental Services to provide dental care to our members. If you have dental benefits as part of your plan, Advantage will automatically assign you to a primary care dentist (PCD).

Change Your Dentist

If you want to change your dentist, you can contact Advantage Dental directly.

You can also use our Provider Directory to see dentists in our network.

Other Dental Information

Urgent and Emergency Dental Care

If you have urgent dental issues, such as heavy bleeding, a knocked-out tooth, or severe pain, reach out to your main dentist. Their office can assist you in getting care, even after hours or on weekends.

Referrals and Specialists

If you believe you need a dental specialist, talk to your dentist. They can refer you to a specialist within your network if necessary.

Second Opinions

You can get a second opinion on dental matters for free. Just call your dentist to arrange it.

Resources for Your Appointment

Get a Ride

Umpqua Health members can get free rides to covered medical, dental, mental health and pharmacy visits. You can schedule a ride online or by phone.

Find an Interpreter

We believe language should never be a barrier to quality care. You have the right to a qualified medical interpreter at no cost to you.

CUSTOMER CARE

Let Us Help!

Our Member Services team is available Monday-Friday, 8am-5pm.