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Umpqua Health MEMBERS

Pharmacy

Umpqua Health is committed to providing appropriate, high-quality, and cost-effective medication therapy to our members.

What Drugs are Covered?

As one of our members, you have access to many different medications. If you’re looking for a specific drug, you can review our list of covered medications. This list is called a preferred drug list or “formulary”.

Medication by Mail

We have mail order pharmacies in our network. A mail order pharmacy is a pharmacy which delivers drugs through the mail directly to your home.

Postal Prescription Services
PO Box 2718
Portland, OR 97208-2718
Telephone: 800-552-6694
www.ppsrx.com

Sortpak Pharmacy
655 N Central Ave FL22
Glendale, CA 91203
Telephone: 877-570-7787
Hours: Monday-Friday: 9am to 6pm PST.
www.sortpak.com

BirdiRx
PO Box 8004
Novi, MI 48376
Telephone: 1-855-247-3479 or (855) BirdiRx
www.birdirx.com/

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Need Help?

If you have questions about your pharmacy benefits or need help finding a drug, we can help you.

Info for Providers

Providers with pharmacy and medication questions can contact us at UHPharmacyServices@UmpquaHealth.com.

Prior Authorizations

If you’re a provider or pharmacist looking for information about prior authorizations or prescribing guidance, visit our Prior Authorizations page.

Medication Management

Our Medication Management (MM) program offers assistance to members who need help managing their chronic drug therapy. MM is a range of services that optimize drug therapy with the intent of improving therapeutic outcomes for our members by identifying, preventing and resolving medication-related problems.