Need Help Right Now?
Suicide and Crisis Lifeline
Is your child in crisis or thinking about suicide? Help is open 24 hours a day, every day.
Call or text 988
Local Crisis Line for Douglas County
Adapt is our local partner. They can help right away with mental health, drug and alcohol use, or any urgent problem. Their crisis line is open 24 hours a day.
How Old Is Your Child?
Pick an age group to see clinics that can help.
See Someone This Week
Adapt has walk-in visits. You do not need an appointment or a referral. You can see someone the same day.
Walk in at 548 SE Jackson St. in Roseburg. Monday through Thursday, 9 a.m. to 3 p.m. Closed on major holidays. You can also call 541-229-8934 to start by phone.
| Clinic | Location | Ages | Wait time | Phone | |
| Aviva Health | 2001 NW Newcastle St., Roseburg | 0 to 5 | Openings now | 541-492-2087 | |
| Wholistic Counseling & Wellness | Virtual visits | 0 to 3 | Openings now | 541-321-0066 | hugo_chelsie@wholisticcw.org |
| Jasper Mountain · Outside Douglas County | 37875 Jasper-Lowell Road, Jasper | Age 5 | 1 to 4 weeks | 541-747-1235 | contact@jaspermountain.org |
| Juniper Tree Counseling | 545 W. Umpqua St. and 744 SE Rose St., Roseburg | 0 to 5 | 1 to 4 weeks | 541-900-1506 | director@junipertreecounselingservices.com |
| Options Counseling & Family Services · Ask about who they can see | 283 SE Fowler St., Suite 2, Roseburg | 0 to 5 | 1 to 4 weeks | 541-464-6455 | |
| Positive Behavior Supports Corporation | In-home visits | 1 to 5 | 1 to 4 weeks | 855-832-6727 | |
Some clinics have rules about which kids they can see. Call the clinic to ask if it is taking new patients and how to start.
| Clinic | Location | Ages | Wait time | Phone | |
| NTX Care · Outside Douglas County | 1755 Coburg Road, Building 301, Eugene | 10 to 17 | Openings now | 541-632-4850 | hello@ntxcare.com |
| Sprout Therapy PDX LLC · Outside Douglas County | 6011 NE Oregon St. and 7704 N. Hereford Ave., Portland | 10 to 17 | 1 to 4 weeks | 971-319-4827 | contact@sprouttherapypdx.com |
| Turning Leaf Wellness Center | 753 SE Main St., Suite 212, Roseburg | 10 to 17 | 1 to 4 weeks | 541-817-5580 | office@tleafwellness.com |
| Joyful Living Behavioral Health · Outside Douglas County | 115 W. Eighth Ave., Suite 300, Eugene | 10 to 17 | 1 to 3 months | 541-505-8168 | info@joyfullivingbh.com |
| Myndee Ferrill Counseling LLC | 208 W. B Ave., Drain | 11 to 15 | 1 to 3 months | 541-285-0997 | myndeeferrillcounseling@gmail.com |
Some clinics are outside Douglas County. Umpqua Health members can get free rides to covered visits.
Adapt is our local partner for behavioral health. They run programs made for kids and teens with bigger needs. Call to find out which one fits your family.
| Wraparound | Care at Home (IIBHT) | EASA | |||
| One plan for your whole family. Screening required. No doctor referral needed. | Care in your home. Birth to age 20. For kids who need a lot of support. | For early signs of psychosis. Open no matter what insurance you have. |
Not sure which one to ask about? Call us at 541-229-4842 and we will help you sort it out.
This page lists clinics for two age groups. Is your child a different age? Are you looking for another kind of care? We can still help.
Call Umpqua Health Customer Care at 541-229-4842, Monday through Friday, 8 a.m. to 5 p.m.
Use our list of doctors and therapists to look for a counselor or a drug and alcohol program.
Let Care Coordination Help
UHA Care Coordination can help you find care. They can also connect your family with other services.
What Happens When You Call a Clinic
Calling a clinic for the first time can feel like a lot. Here is what to expect.
Have this ready: your child’s name and date of birth; your Umpqua Health member ID number; a short note about what you are worried about.
Good questions to ask: Are you taking new patients right now? Do you see children my child’s age? How long is the wait for a first visit? Do I need a referral from my child’s doctor?
If the wait is long, you still have options. Ask to be put on a waiting list. Then call us at 541-229-4842. We can look for other clinics and help you find care while you wait.
Words You May See
Social and emotional health is how a child handles feelings. It is how they make friends and get through hard days.
Substance use disorder is a health problem. It makes it hard to stop using drugs or alcohol, even when they cause harm.
Resources for Your Appointment
Let Us Help!
Our Member Services team is available Monday-Friday, 8am-5pm.