Umpqua Health Member

Documents & Forms

HRS Flex Assistance Request Form

Use this form to submit a request for assistance through the HRS Flex services program.

Notice of Privacy Practices

NOTICE OF PRIVACY PRACTICES. This notice explains how your medical information may be used and shared and how you can access your information. Please review it carefully.

Members Handbook – Machine Readable

This is the machine-readable version of the 2026 Member Handbook.

Appeals and Hearings Flowchart

Learn more about the process we follow for appeals and hearings.

Community Advisory Council Application

Use this form to apply to be a member of our Community Advisory Council.

Patient Privacy and Security Resources – Supporting Payers Educating their Patients

Health Risk Assessment (HRA) – Spanish

La HRA se utiliza para ayudarnos a comprender sus necesidades como miembro de Umpqua Health.

Health Risk Assessment (HRA)

The HRA is used to help us understand your needs as an Umpqua Health member.

GMR Appointment Verification Form – Spanish

Utilice este formulario para solicitar el reembolso del kilometraje de combustible para el transporte médico no urgente (NEMT).

NEMT & BCB Brochure – Spanish

Obtenga más información sobre cómo obtener viajes gratuitos a sus citas.

UHA Riders Guide – Spanish

Obtenga más información sobre cómo obtener viajes gratuitos a sus citas.