Umpqua Health Alliance (UHA) is here to help you and your family get the care you need. UHA members have access to all medical, dental, and mental health benefits covered under the Oregon Health Plan, OHP (see member handbook). We’re here to assist you! If you need a copy of your Member Handbook, Provider Directory, UHA Formulary, or any other item, please contact UHA Customer Care! We will mail it to you free of charge within five days of your request.
Customer Care (Monday-Friday; 8 am to 5 pm): 541-229-4UHA | 541-229-4842
24/7 Nurse Hotline: 888-516-6166
TTY: 541-440-6304 | Toll Free: 866-672-1551
All members have a right to know about Umpqua Health Alliance’s programs and services.
Members or potential members who do not speak English as their primary language and who have a limited ability to read, speak, write, or understand English are called Limited English Proficient or LEP. Anyone who is LEP may be entitled to language assistance for healthcare services/encounters or benefits.
We provide the following at no cost to you:
If you need help or have questions, please call Customer Care at 541-229-4842, Toll-Free 866-672-1551, or TTY 711.
As a UHA member, you are eligible for all benefits covered by the Oregon Health Plan (OHP) at no cost.
Your benefits include:
Download the member handbook to see all the benefits available to you.
Toll Free TTY: 866-672-1551