Practice Tactics
OHP Changes Coming Jan. 1, 2027: Be Ready for Patient Questions
All Oregon Health Plan members across the state will receive a letter soon from the Oregon Health Authority about new federal Medicaid rules in H.R. 1, also known as the One Big Beautiful Bill Act. The letter will include the message “NEW OHP Rules begin 1/1/27” and is intended to inform members about upcoming changes. The changes may affect some adult members ages 19 to 64, including possible work or activity requirements, more frequent renewals and other coverage updates. Because members may receive the letter before they fully understand what it means, providers may hear questions from patients about their OHP coverage.
This notice is intended to give you advance warning so your teams are aware of the state communication and can direct members to the right place for support. If an Umpqua Health Alliance member has questions about the letter or their benefits, please refer them to our Customer Care Team at 541-229-4842.
For OHP Members and the Public
Bookmark the Federal Changes Homepage and check it for updated resources.
For Community Partners, Providers and Coordinated Care Organizations
- Bookmark the OHP Toolkit Homepage, which holds all published partner materials, and check it for updated resources for staff and partners who support members.
- Visit the new H.R. 1 Information for ODHS and OHA Partners Homepage, which helps partners quickly find information and resources for people who receive both Supplemental Nutrition Assistance Program benefits and OHP coverage.
Care Coordination Is a Free Resource for Your OHP Patients and Your Practice
Umpqua Health Alliance offers Care Coordination services at no cost to all Oregon Health Plan members. Whether a patient is struggling to manage chronic conditions, navigate the health care system, access community resources or follow through with a treatment plan, our Care Coordination team is here to help.
Who We Support
Care Coordination is designed for OHP members who may need extra help in these areas.
- Care coordinators help members manage multiple health conditions.
- They explain care plans and medications.
- They coordinate appointments across providers.
- They connect members with transportation, food, housing and other community resources.
- They help members navigate complex health care and social service systems.
- They work to improve engagement with care and reduce barriers to treatment.
Our multidisciplinary team includes registered nurses, social workers, respiratory therapists and care navigators.
How Care Coordination Benefits Your Practice
Referring patients to Care Coordination can reduce the burden on providers and clinic staff in several ways.
- The team provides ongoing patient outreach and follow-up.
- It assists with health care navigation and coordination.
- It helps address social determinants of health that affect outcomes.
- It supports adherence to treatment plans.
- It connects members with community-based resources.
- It helps members navigate health-related social needs benefits.
- It improves continuity of care across multiple settings.
Think of Care Coordination as an extension of your care team. It helps patients overcome barriers so your staff can focus on clinical care.
Not Sure Which Service Fits?
Many members need support from more than one program. If you are unsure whether a patient needs Care Coordination, behavioral health services, a Traditional Health Worker or help with health-related social needs benefits, send a Care Coordination referral. The Care Navigation Team reviews every referral and connects members with the most appropriate services.
How to Refer
Submit a Care Coordination referral using the Case Management Referral Form by any of the following methods.
- Email the form to CaseManagement@umpquahealth.com.
- Fax the form to 541-229-8180.
- Call 541-229-4842.
- Submit the referral electronically through the Unite Us platform.
When in doubt, refer. A referral that needs to be redirected costs nothing. A missed referral may mean a member goes without support that could improve their health and quality of life.
Questions? Contact Umpqua Health Alliance Care Coordination at 541-229-4842 or CaseManagement@umpquahealth.com.
Understanding Denials Can Strengthen Appeals and Future Requests
Reviewing a denial letter closely can help your office strengthen documentation and avoid repeat denials. The Notice of Adverse Benefit Determination denial letter that Umpqua Health Alliance sends to members and providers lists the criteria used to make the determination. It also describes which criteria were not met.
We recommend that provider offices review the specific criteria referenced in the denial letter. Doing so clarifies the requirements and explains why the request did not meet the criteria for the service.
Reviewing the criteria also can guide how your office addresses them during the appeal and hearing process and when it submits future requests. Providers may find that their documentation needs to be more specific to meet the criteria.
These resources may help.
- View the Oregon Health Authority’s administrative rules
- View the Oregon Health Authority’s Prioritized List of Health Services
- View the American College of Radiology Appropriateness Criteria
If you still have questions about a denial after reviewing the criteria, email PriorAuthorizations@umpquahealth.com.
Review the Prioritized List of Health Services Changes That Took Effect Oct. 1
Multiple changes to the Prioritized List of Health Services took effect Oct. 1, 2026. See the current list on the Oregon Health Authority website for complete details.
Below are the changes we want to highlight.
Urine Drug Testing Coverage
Coverage requirements for urine drug testing (UDT) in Diagnostic Guideline D23 have changed. Here are the key points providers need to know.
| Test type | Covered when | Limit |
|---|---|---|
| Presumptive | There is a documented clinical reason other than routine outpatient substance use disorder treatment. The results will directly affect acute medical or medication management. | Testing may not exceed 24 dates of service per year. |
| Definitive | A presumptive test result does not match the patient’s history, clinical presentation or medications, and the result will change treatment or medication management. Alternatively, the patient has symptoms suggesting a substance that standard testing cannot detect, such as fentanyl, certain synthetic cannabinoids or designer stimulants, and the result is needed for acute medical management. | Testing is limited to 12 dates of service per year and seven drug classes per date of service. |
Exception: Testing for patients with unexplained changes in mental status may be covered beyond the 24-date limit when drug-use information is needed for medical management.
Exception: Definitive testing may exceed these limits when needed to manage unexplained changes in mental status.
Chronic Opioid Therapy
For patients receiving chronic opioid therapy for chronic pain, presumptive testing is based on the patient’s risk level, as follows.
| Patient risk level | Presumptive testing limit |
|---|---|
| Low risk | Presumptive testing is limited to two dates per year. |
| Moderate risk | Presumptive testing is limited to four dates per year. |
| High risk | Presumptive testing is limited to 12 dates per year. |
A validated opioid risk assessment tool should be used to determine risk level. Definitive testing remains limited to 12 dates per year.
Other Important Information
- Medically necessary UDT performed under Oregon Department of Human Services Office of Child Welfare Programs policies may be covered beyond these limits.
- OHP does not reimburse UDT required solely for pre-trial, probation or diversion programs unless there is an additional clinical reason that meets medical necessity requirements. Other funding sources should be used for court- or compliance-required testing.
Provider reminder: Document the clinical reason for testing and how the results will affect patient management.
Excluded Services Guideline E2
Excluded Services Guideline E2 for urine drug testing also has been updated. The guideline now limits coverage of definitive drug testing to fewer than eight drug classes. The following procedure codes also have been added to the guideline: G0481–G0483 and G0659.
Important: Services and procedure codes listed in Excluded Services Guideline E2 are not covered.
Providers should review the updated guideline when ordering or billing for definitive urine drug testing.
New Prior Authorization Search Tool Helps You Find Requirements Faster
Finding prior authorization requirements is now easier. Umpqua Health Alliance has launched a searchable tool that helps providers quickly find authorization requirements. Enter the CPT or HCPCS code, and the tool displays the applicable prior authorization criteria.
Find the tool under the Provider tab on the Umpqua Health Alliance website.
Email PriorAuthorizations@umpquahealth.com if you need clarification or notice a problem with the information.
Prepare for Prioritized List of Health Services Changes Planned for Jan. 1, 2027
Multiple changes are planned for the Prioritized List of Health Services effective Jan. 1, 2027. We will share more information in upcoming newsletters as it becomes available. View the draft changes on the Oregon Health Authority website.
Keep Your CIM Contact Information Current to Avoid Authorization Delays
Keeping your office contact information current helps patients and our team reach you quickly. Providers who use the CIM Provider Portal are encouraged to review and update their information to make sure it is current and accurate.
Please verify that your office phone number, fax number and email address are correct in the CIM Organization Profile. Also make sure any listed phone extensions are current.
Accurate contact information helps our Utilization Management team reach your office when additional information is needed or when determination notifications must be sent. Outdated or incorrect information may delay communication and authorization processing.
What you need to do:
- Review your organization’s contact information in CIM.
- Update your phone number, fax number and email address as needed.
- Make sure any listed phone extensions are still valid.
Please take a moment to review your information and make any necessary updates to help ensure timely communication regarding authorization requests.
For instructions on updating your phone number, fax number and email address in your CIM profile, refer to the CIM_id New User QuickStart.
The Social-Emotional Billing Grid identifies social-emotional health services and the provider types eligible to bill Umpqua Health Alliance for those services. The included codes align with the Oregon Health Authority’s Social-Emotional Interventions for Children Ages 1–5 Quality Incentive Metric code set.
For questions, contact the Umpqua Health Alliance Quality Team at UHQualityImprovement@umpquahealth.com.
Helping patients find the right care starts with knowing what is available. Umpqua Health Alliance offers three resources you can share today: walk-in dental care, youth behavioral health services and printed member resources for your office.
Walk-In Dental Care
Members who need oral health care do not have to wait for an appointment. Point patients to the Walk-In Dental Visits page on the Umpqua Health Alliance website to find dental services they can visit without scheduling ahead.
Youth Behavioral Health Services
Finding behavioral health care for children and teens can be a challenge. The Behavioral Health Care for Kids & Teens page on the Umpqua Health Alliance website lists services for kids in Douglas County. Use it to connect young patients and their families with local care.
Printed Member Resources
Your office can order printed member resources on these health topics: gift card programs, immunizations, well-child care, diabetes, dental, postpartum, language access, substance use and general health.
To place an order, complete the Member Resource Print Order Form.
Please allow up to six weeks for delivery. Materials may be shipped or hand-delivered, depending on cost, item availability and staff availability.
Most member resources are available in English and Spanish, and additional languages may be available on request. Many resources also are available electronically. For translation or electronic file requests, contact the Umpqua Health Alliance Quality Team at UHQualityImprovement@umpquahealth.com.
CME for Thee
Simplified Outpatient Documentation and Coding: Reduce Documentation Burden
The American Medical Association’s STEPS Forward toolkit “Understanding Physician Billing and Coding to Reduce Documentation Burden” describes the most recent ambulatory billing and coding guidelines for in-person and telehealth patient care. It also provides examples of simplified, efficient documentation that support these coding and billing guidelines.
Clinical Corner
Prevention First: Help Members Earn Rewards for Mammograms and Colon Cancer Screenings
Mammograms and colon cancer screenings help catch cancer early, when it is most treatable. Every completed screening also helps close care gaps and move quality performance measures closer to target. Through the Prevention First Incentive Program, Umpqua Health Alliance adult members earn gift cards for completing key preventive services by Dec. 31, 2026.
Start the Conversation
Women 40 and older face increased risk for certain health conditions, including breast cancer and colon cancer. Two screenings deserve a conversation with every patient in this group, and each earns the member a $15 gift card.
- Mammograms find breast cancer early, before a patient can feel it. Discuss with patients when to start screening.
- Colon cancer screening is recommended for ages 45 to 75. Help patients choose the screening method that is right for them.
What Members Earn
Members earn a $15 Sherm’s Thunderbird Market gift card for each completed service, up to $75 total. Any five qualifying services count. Eight services qualify: an annual physical exam, flu shot, A1c test, mammogram, cholesterol (lipid) panel, dental cleaning and exam, depression screening (and follow-up if indicated) and colon cancer screening. Gift cards are mailed quarterly to allow time for claims processing and verification.
How Members Claim Rewards
After each visit, members complete a short online form that takes less than two minutes. They select the date of the visit and the services completed, and the gift card arrives in the mail within the quarter. Members who complete services on different days submit a separate form for each visit. Members who need a ride to an appointment may qualify for free transportation. They can call 1-877-324-8109 to arrange it.
Why This Matters for Patient Care
Encouraging preventive care supports early diagnosis, timely intervention and better management of chronic conditions. It also strengthens care coordination and helps reduce avoidable emergency department and urgent care visits. Promoting the program during visits increases patient participation and supports value-based care goals.
Providers who would like copies of the member flyer or have questions about the program, contact Dani Everson, Population Health Program Manager, at deverson@umpquahealth.com.
Join Us Nov. 13 for the Social Determinants of Health Collaborative
Umpqua Health Alliance will bring partners together again in November for the Social Determinants of Health Collaborative.
The collaborative brings together clinical and community-based partners involved in social needs screening and referrals. Organizations are encouraged to send a team because multiple perspectives can help strengthen workflows and support successful implementation.
When: Friday, Nov. 13, noon to 1 p.m.
Where: Virtual
The agenda includes Umpqua Health Alliance social determinants of health data, peer sharing from the Family Resource Center and an update on health-related social needs benefits.
Umpqua Health Alliance looks forward to learning from partners and continuing work to strengthen social determinants of health screening and referral workflows across the region.
To join, RSVP by emailing UHQualityImprovement@umpquahealth.com.
HPV Vaccination Is Cancer Prevention
A recommendation from a health care provider is the top predictor of HPV vaccine receipt. The American Academy of Pediatrics recommends starting the HPV vaccine series between ages 9 and 12.
Why Vaccinate Against HPV?
The HPV vaccine can prevent many of the strains of HPV that cause cancers of the throat, base of the tongue, tonsils, anus, cervix, vulva, vagina or penis. All of these cancers can be deadly.
- The HPV vaccine also prevents genital warts.
- About 13 million people become infected with HPV every year.
- About three of four new HPV cases are found in people ages 15 to 24.
How To Begin The Conversation
| Make a Strong Recommendation | Use Presumptive Language | Use Motivational Interviewing to Address Concerns |
|---|---|---|
| “Our team recommends the HPV vaccine for your child today.”“As part of your care today, we will give your child the HPV vaccine.” | “Your child is due for the HPV vaccine today; I’ll get it ready for you.”“Your child is set to receive the HPV vaccine today; do you have any questions before we get started?”“Today we’ll give your child the HPV vaccine to keep them protected.” | Ask open-ended questions, such as, “Tell me about your concerns.”Affirm and reflect the parent’s concerns, such as by saying, “It is clear you want the best for your child.”Summarize key points with the parent.“Let’s talk about how vaccination protects your child against many strains of HPV that cause cancer.”“For the HPV vaccine to work, the vaccine must be given before a person is exposed.”“Preteens make more infection-fighting antibodies than teens, which is why only two doses are recommended if you start at age 9.” |
Reinforce the provider’s recommendation, and use unified messaging across care teams to build credibility and confidence.
Take Action This October
This October, take time to share that HPV vaccination is cancer prevention.
- Find your HPV vaccination champion in your organization.
- Gather resources to share with patients and families.
- Develop your clinic’s HPV at Nine strategy that includes a unified team effort and consistent messaging.
For questions about your clinic’s HPV vaccination rates or for support with workflows for the HPV at Nine initiative, contact the Umpqua Health Alliance Quality Team at UHQualityImprovement@umpquahealth.com.
References
Clinical Advisory Panel Adopts New Vaccination Guidelines for Respiratory Viruses
The Clinical Advisory Panel recently adopted new guidelines for respiratory virus vaccination for the coming season. The guidelines are available on the Umpqua Health website.
Four leading physician organizations have released vaccine recommendations for the coming respiratory virus season. According to the American Medical Association, the recommendations outline immunization advice for patients from birth to older adulthood, as well as for people who are pregnant or have compromised immune systems.
The recommendations come from the American Academy of Family Physicians, the American Academy of Pediatrics, the American College of Obstetricians and Gynecologists and the Infectious Diseases Society of America. They are available on a new American Medical Association website, SpreadTheFacts.org, and were informed by a structured, evidence-based review of vaccine safety and effectiveness for the 2026–27 respiratory virus season. The American Medical Association and the Vaccine Integrity Project launched the effort in February 2026.
Pharmacy and Therapeutics Update: New Formulary Additions and Expanded Dapagliflozin Access
Formulary Updates
The following medications were added to the formulary with no prior authorization requirement.
| Medication | Used for | Prior authorization |
|---|---|---|
| Fluocinonide 0.05% solution | A high-potency prescription corticosteroid used to relieve inflammation, itching, redness and scaling caused by skin conditions such as eczema, dermatitis and psoriasis. | Not required |
| Metronidazole topical 0.75% cream and gel | Treats inflammatory papules, pustules and general redness of rosacea. | Not required |
| Clindamycin phosphate 1% gel | A prescription topical antibiotic used to treat acne by stopping the growth of bacteria on the skin. | Not required |
| Olopatadine HCl 0.1% and 0.2% eye drops (generic versions of Pataday and Patanol) | Antihistamine medications used to quickly relieve itchy, red eyes caused by allergies such as pollen, grass and pet dander. | Not required |
| Vivitrol | A brand-name, extended-release (once monthly) injectable medication containing naltrexone, used to treat alcohol dependence and prevent relapse in opioid dependence. | Not required |
Dapagliflozin: Expanded Access Without Prior Authorization
Umpqua Health Alliance has removed the prior authorization requirement for dapagliflozin 5 mg and 10 mg, making this versatile SGLT-2 inhibitor easier to access for appropriate patients.
Dapagliflozin offers broad clinical utility across multiple conditions. In addition to improving glycemic control in type 2 diabetes, it is FDA-approved for certain heart failure and chronic kidney disease indications. It also is approved for glycemic control in pediatric patients ages 10 and older with type 2 diabetes.
With generic availability, broad FDA-approved uses and no prior authorization requirement, providers are encouraged to consider dapagliflozin when selecting an SGLT-2 inhibitor for Umpqua Health Alliance members.
Community Announcements
Ongoing and Recurring Wellness Activities
Community programs offer a practical way to bridge clinical guidance with daily routines. The ongoing activities described here are free, locally available and designed for consistent participation. These options can be aligned with care plans when community-based support is appropriate.
Mindful Movement Yoga
- When: Wednesdays, noon to 1 p.m.
- Where: The Vortex Center, 865 SE Court Ave., Roseburg
Ongoing yoga sessions focused on mobility, breathwork and stress reduction. Suitable for all levels. No registration required.
Restorative Yoga: A Monthly Rest Ritual
- When: Second Saturday of each month, 4 to 5:15 p.m.
- Where: The Vortex Center, 865 SE Court Ave., Roseburg
Monthly restorative yoga session focused on relaxation and stress reduction.
Eagles Park Pop-Up Series
- When: Third Saturday of each month (April to October), noon to 2 p.m.
- Where: 782 SE Jackson St., Roseburg
Monthly community event featuring art activities and games for all ages.
Cow Creek Healthy Living Events: Cooking Demonstration and Grocery Tour
The Cow Creek Health and Wellness Center’s Healthy Living Team, ts’ámx yuwáx tamíínsii, hosts two free October events focused on healthy eating, cancer prevention and diabetes prevention. Registration is required for the cooking demonstration. To sign up for the grocery tour, contact the front desk.
Cooking Demonstration: “Breast Cancer Awareness Month: Reduce Cancer Risk With Nutrition”
In honor of Breast Cancer Awareness Month, the Healthy Living Team will prepare two dishes using some of the most nutrient-dense foods to decrease inflammation and reduce cancer risk. The class starts with a savory silken tofu appetizer and finishes with “Egg Roll in a Bowl,” made with whole grains, ground beef and vibrant vegetables. Participants will learn more about cancer prevention and how to prepare healthy recipes. The class is free, and each session includes food samples, recipes and gifts.
Two sessions are offered.
- Wednesday, Oct. 28, 5 to 6:30 p.m., at the Healthy Teaching Kitchen, 2589 NW Edenbower Blvd., Roseburg
- Thursday, Oct. 29, 2 to 3 p.m., at the CCH&WC South Campus, 480 Wartahoo Lane, Canyonville
RSVP to 541-672-8533 and press 2 for Roseburg.
Grocery Shopping Tour
Join the Healthy Living Team in navigating toward foods that prevent or manage diabetes. Together, participants will spot xumá ts’ámx (healthy foods) and share simple ways to design snacks and meals. The tour is dietitian-recommended, longevity-focused and centered on diabetes prevention.
When: Wednesday, Oct. 28, 10 to 11 a.m.
Where: Sherm’s Thunderbird Market, Roseburg
To sign up or learn more, contact the Roseburg Cow Creek Health and Wellness Center front desk at 541-672-8533, option 2. Learn more about the Healthy Living Team: https://www.cowcreek-nsn.gov/health/healthy-living/
If you have questions, would like printed flyers for your office or want the latest program details, please contact Dani Everson, Population Health Program Manager, at deverson@umpquahealth.com.
Network News
Network Changes
Termed Providers
The following providers have been removed from the Umpqua Health Alliance network:
| Provider Name | Effective Date | Facility |
|---|---|---|
| Bradley Seely, MD | 01/04/26 | Centennial Medical Group |
| Joaquina Madison, PSS-AA | 08/20/26 | Adapt Integrated Health – SUD Division |
| Britnee Thomas, CRM | 08/23/26 | Adapt Integrated Health – MH Division |
| Kacie Huson, LCSW | 09/06/26 | Juniper Tree Counseling |
| Michael Gregg, LPN | 09/02/26 | Adapt Integrated Health – SUD Division |
| Christa Huber, CRM | 09/08/26 | Adapt Integrated Health – SUD Division |
| Megan Sturdy, DO | 12/05/25 | Galen Inpatient Physicians |
| Joseph Black, MD | 09/11/26 | Joseph Black, MD |
| Hussein Huraibi, MD | 09/14/26 | CEP America – Anesthesia |
| William Strong, MD | 09/14/26 | CEP America – Anesthesia |
| Timothy Friedman, DO | 09/10/26 | PeaceHealth Medical Group – Florence |
| Jennifer Walker, PHARM | 09/05/26 | PeaceHealth Medical Group – Florence |
| Tiffany Pagel, QMHA | 09/11/26 | Adapt Integrated Health – MH Division |
| Sandesh Pandit, MD | 09/16/26 | Umpqua Orthopedics |
| Michael Krnacik, MD, PhD | 09/16/26 | Umpqua Orthopedics |
| Kimberlly Stevens, FNP | 09/21/26 | Cow Creek Health and Wellness – Canyonville |
| Jingle Angeles, PAC | 09/14/26 | PeaceHealth Medical Group – Cottage Grove |
| Miguel Estevez, MD | 06/24/26 | Serenity Lane – Coburg |
| Heather Kinser, CADC-I | 05/31/26 | Serenity Lane – Coburg |
| Chris Harrington, CADC II | 07/12/26 | Serenity Lane – Coburg |
| Rhonda Woodside, NP | 06/24/02 | Serenity Lane – Coburg |
| Benjamin Bruestle, CRNA | 12/01/23 | CEP America – Anesthesia |
| Maura Munoz, MD | 09/17/26 | PeaceHealth IRIS BH Florence |
| Stephanie Schick, PAC | 09/15/26 | PeaceHealth Medical Group – Florence Family Medicine |
| Bryan Williams, DMD, MD | 09/26/26 | Oregon Oral Surgeons |
New Providers
The following providers have joined the Umpqua Health Alliance network:
| Provider Name | Effective Date | Facility |
|---|---|---|
| Emily Armstrong, MD | 01/01/26 | Umpqua Valley Eye Associates |
| Mark Stevens, NP | 08/14/26 | PeaceHealth – Cottage Grove Emergency Medicine |
| Erik Egsieker, MD | 08/13/26 | CEP America – Roseburg Emergency |
| Jeffery Meiners, DO | 09/08/26 | CEP America – Anesthesia PC |
| Zulmarie Maldonado, CRNA | 11/01/26 | CEP America – Anesthesia PC |
| Steven Bauer, MD | 09/11/26 | PeaceHealth – Cottage Grove Emergency Medicine |
| Linda Sanders, MD | 09/02/26 | PeaceHealth – Cottage Grove Emergency Medicine |
| Kenzie Morgan-Hollman, LPN | 08/20/26 | Adapt |
| Kate Hatter, MD | 09/15/26 | PeaceHealth Medical Group – Cottage Grove |
| Habtamu Egata, NP | 09/14/26 | White Oak Medical Clinic |
| Derik Kenworthy, DO | 09/14/26 | Roseburg Radiologists PC |
| Seth Murphy, LPC | 09/14/26 | Joyful Living Behavioral Health |
| Caitlin Myers, NP | 09/14/26 | HIV Alliance |
| Jessica White, RDss | 09/14/26 | Mom’s Meals |
| Gabrielle Gibbon, OD | 09/14/26 | Andrea Gray, PC |
| Kayla Kelly, RN | 09/14/26 | Umpqua Health Newton Creek |
| Ahou Arterburn, MSN | 09/14/26 | Three Rivers Health Center |
| Stephanie Doud, MA | 09/14/26 | Umpqua Health Newton Creek |
| Lea Figuera-Carnine, PAC | 09/14/26 | HIV Alliance |
| Matthew Kelly, MD | 09/14/26 | Centennial Medical Group |
| Chase Eby, DPT | 09/14/26 | Explore Engage Enjoy |
| Jennifer Seals, PAC | 08/01/26 | Evergreen Family Medicine – North |
| John Livingstone, MD | 09/22/26 | PeaceHealth – Florence Orthopedics |
On the Lookout
Rabies Exposures: What Health Care Providers Need to Know
Rabies is rare in humans in the United States, but potential exposures are common. Because rabies is nearly always fatal once symptoms develop, appropriate exposure assessment and timely post-exposure prophylaxis (PEP) are critical.
Not every animal bite or encounter requires rabies PEP. The species involved, type of contact, circumstances of the exposure, geographic location and whether the animal is available for observation or testing all affect risk.
For animal bites or possible rabies exposures in Douglas County, health care providers should contact Douglas County Environmental Health first at 541-440-3574. Environmental Health can assist with exposure assessment, animal follow-up and determining whether additional rabies evaluation is needed.
What Is Considered a Rabies Exposure?
Rabies virus is primarily transmitted when saliva or nervous system tissue from an infected mammal comes into contact with broken skin or a mucous membrane. Potential exposures include:
- A bite that penetrates the skin
- A scratch potentially contaminated with saliva
- Saliva contacting an open wound or broken skin
- Saliva contacting the eyes, nose or mouth
- Direct physical contact with a bat when a bite or scratch cannot be ruled out
Simply being near an animal is not considered an exposure. Petting an animal, saliva contacting intact skin or contact with blood, urine or feces generally does not constitute a rabies exposure.
Rabies Risk in Oregon
Bats are the primary reservoir for rabies in Oregon. Other mammals, including cats, dogs, foxes, raccoons, skunks and livestock, can become infected through contact with a rabid bat.
Animal species is therefore an important part of the exposure assessment. Small rodents such as mice, rats and squirrels are considered very low risk in most circumstances. Domestic dog, cat and ferret exposures can often be managed through observation when the animal is healthy and available, while bat exposures require particular attention.
Travel history also matters. Rabies epidemiology differs significantly outside Oregon and outside the United States. In many countries, dogs remain an important source of human rabies.
Pay Special Attention to Bat Encounters
Bat bites can be small and may not leave an obvious wound. A patient does not necessarily need to remember being bitten for an encounter to warrant further assessment.
PEP may need to be considered when there was direct contact with a bat and a bite or scratch cannot be ruled out. Certain situations may also require additional assessment when the person may not be able to reliably determine whether contact occurred.
If a bat may have exposed a person, advise the patient not to release the bat. When it can be done safely, the bat should be contained so testing can be considered. Contact Douglas County Environmental Health at 541-440-3574 for guidance before releasing or disposing of the animal.
What Should Providers Do First?
When evaluating a possible rabies exposure, obtain as much information as possible about:
- Animal species
- Date and location of the exposure
- Type and location of contact or injury
- Whether the skin was broken
- Whether saliva contacted the eyes, mouth or an existing wound
- Whether the encounter was provoked or unprovoked
- Animal ownership and vaccination status, if known
- Whether the animal is currently healthy
- Whether the animal is available for observation or rabies testing
- Any recent travel or possibility that the animal originated outside Oregon
Immediately wash bites and other wounds thoroughly with soap and water. Evaluate wounds for other appropriate care, including bacterial infection risk and tetanus vaccination.
Then contact Douglas County Environmental Health at 541-440-3574. Environmental Health should be the first point of contact for animal bites and potential rabies exposures in Douglas County and can help coordinate the next steps based on the animal and exposure circumstances.
Dogs, Cats and Ferrets
A healthy dog, cat or ferret that bites a person can often be confined and observed for 10 days rather than immediately initiating PEP. If the animal remains healthy throughout the observation period, it was not infectious with rabies at the time of the bite.
If the animal becomes ill or dies during the observation period, Douglas County Environmental Health should be contacted immediately so the need for rabies testing and human PEP can be reassessed.
Whether observation is appropriate depends on the individual circumstances. Providers should contact Environmental Health rather than independently determining that an animal can be released from observation or that PEP is unnecessary.
When PEP Is Recommended
Rabies PEP is highly effective when administered appropriately before symptoms develop.
For a patient who has not previously received rabies vaccination, PEP consists of:
- Thorough wound cleansing
- Human rabies immune globulin (HRIG) once at the beginning of treatment
- Rabies vaccine on days 0, 3, 7 and 14
Patients with immune disorders should receive an additional vaccine dose on day 28.
For patients who have previously completed an appropriate rabies vaccination series, PEP consists of vaccine on days 0 and 3. HRIG should not be administered to previously vaccinated patients.
Administering PEP Correctly Matters
Administration errors can reduce the effectiveness of rabies prophylaxis.
For previously unvaccinated patients, the recommended HRIG dose is 20 IU/kg. As much of the dose as anatomically feasible should be infiltrated into and around the wound or wounds. Any remaining volume should be administered intramuscularly at a site distant from the vaccine.
HRIG and the first dose of rabies vaccine should not be administered in the same syringe or at the same anatomical site.
Rabies vaccine should be administered intramuscularly in the deltoid for adults. The anterolateral thigh is acceptable for young children. Rabies vaccine should not be administered in the gluteal area.
If HRIG was inadvertently omitted when PEP was started, it can generally still be administered through day 7 of the vaccine series.
Do Not Wait for Symptoms
PEP is intended to prevent rabies before disease develops. Once clinical rabies develops, the disease is nearly always fatal.
Patients presenting days or even weeks after a potential exposure should still be evaluated. A delay between exposure and presentation does not automatically mean it is too late to provide PEP as long as the patient has not developed signs of rabies.
When in Doubt, Call Environmental Health
Rabies risk assessments can be nuanced. Unnecessary PEP can be costly and burdensome, while missing a meaningful exposure can have devastating consequences.
For animal bites, bat encounters or other possible rabies exposures in Douglas County, contact Douglas County Environmental Health first at 541-440-3574.
Environmental Health can assist with animal-related risk assessment, observation and testing and coordinate with other public health partners when additional evaluation is needed. A careful exposure history and early consultation can often prevent unnecessary treatment while ensuring people with meaningful exposures receive appropriate care.
Dental Digest
Why Receding Gums May Be Bad for Your Oral Health
Gums that recede are a common condition in adults. When you have receding gums, your teeth appear longer and tooth roots may be exposed. This can cause gum sensitivity – even tooth loss. Your dentist can treat receding gums and prevent the condition from becoming worse.


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